Waco, Texas, United States · On-site
Job DetailsJob Location: Owen - Waco, TX 76710American Bank is seeking someone who is passionate about customer service and building relationships with customers over the phone and through an Interactive Teller Machine (…
Skills: Customer service, Relationship building, Communication skills, Problem-solving, Analytical skills
Bellmead, Texas, United States · On-site
Job DetailsJob Location: Bellmead - Waco, TX 76705General Summary Provides quality service by assisting customers accurately and efficiently, and develops long term customer relationships. Performs a broad variety of cus…
Skills: Customer service, Sales, Cross-selling, Mathematical skills, Problem solving
Woodway, Texas, United States · On-site
Job DetailsJob Location: Woodway - Waco, TX 76712General Summary Provides quality service by assisting customers accurately and efficiently, and develops long term customer relationships. Performs a broad variety of cust…
Skills: Customer service, Sales, Cross-selling, Cash handling, Mathematical skills
Woodway, Texas, United States · On-site
Job DetailsJob Location: Woodway - Waco, TX 76712American Bank is seeking a highly motivated Teller. The ideal candidate must have a passion to help people, is self-directed with good judgment. This position will deliver…
Skills: Customer Service, Communication, Problem Solving, Analytical Skills, Attention To Detail
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The representative will greet customers and perform various banking transactions via phone and Interactive Teller Machines. They are also responsible for resolving customer inquiries, troubleshooting online banking issues, and promoting relevant financial products.
Candidates must have at least one year of banking experience and a high school diploma or equivalent. Strong communication, problem-solving, and technical learning abilities are essential for this role.
Job DetailsJob Location: Owen - Waco, TX 76710American Bank is seeking someone who is passionate about customer service and building relationships with customers over the phone and through an Interactive Teller Machine (ITM).
Greet customers and perform transactions including by not limited to deposits, withdrawals, cashing checks, and accepting loan payments both over the phone and through an ITM
Listen to customers and review current relationships to offer products and services best suited to fit their needs
Review online banking applications, process bill pay applications, remote deposit capture batches and review and approve mobile deposit transactions
Troubleshoot and efficiently resolve customer online banking issues
Receive, research and resolve customer inquiries about their accounts
Ability to work effectively as a team member
Ability to multi-task
Ability to prioritize
Strong analytical, conceptual and problem-solving skills
Drive to learn
Ability to learn to use new technology effectively
Ability to listen effectively
Ability to train customers
Strong communication skills
Ability to give and receive feedback
High School graduate or equivalent required. Bachelor’s degree preferred.
At least 1 year of banking experience required
Familiarity with Jack Henry systems preferred
Bilingual preferred
American Bank provides excellent benefits and competitive compensation. We are an Equal Opportunity Employer M/F/D/V. American Bank provides reasonable accommodation for persons with disability.
Member FDIC | Your partner in the American dream.
Since opening our doors in 1974, our customers have always been our top priority and every individual is treated with respect and dignity. At American Bank, we make every attempt to help individuals and businesses make thoughtful, sound financial decisions in order to accomplish their goals and dreams. We are small enough to get to know you, but large enough to become your primary financial institution. At American Bank, we grow customer relationships, encourage ambition, and strive every day to operate our business based on five core values: Innovation, Community, Trust, Service Excellence and Opportunity.
Offices: 8000 N MacArthur Blvd, Irving, Texas 75063, US · 2707 W Northwest Hwy, Dallas, Texas 75220, US · 3382 Preston Rd, Frisco, Texas 75034, US
Member FDIC | Your partner in the American dream.
Since opening our doors in 1974, our customers have always been our top priority and every individual is treated with respect and dignity. At American Bank, we make every attempt to help individuals and businesses make thoughtful, sound financial decisions in order to accomplish their goals and dreams. We are small enough to get to know you, but large enough to become your primary financial institution. At American Bank, we grow customer relationships, encourage ambition, and strive every day to operate our business based on five core values: Innovation, Community, Trust, Service Excellence and Opportunity.
Offices: 8000 N MacArthur Blvd, Irving, Texas 75063, US · 2707 W Northwest Hwy, Dallas, Texas 75220, US · 3382 Preston Rd, Frisco, Texas 75034, US
