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$75k–$93k/yr
Full-time
associate degree, bachelor degree, professional certificate
Health insurance, Welfare plans, Retirement plans
Posted 6d ago
Apply by Aug 17
~40 hrs/week
Responsibilities
The Benefits Life Events Specialist manages complex employee benefit cases related to life and employment transitions, ensuring accurate administration and support. They serve as a primary point of contact, coordinating with HR, payroll, and vendors to resolve issues and provide informed guidance.
Requirements
Candidates must have an associate or bachelor's degree in a relevant field or equivalent experience, along with at least 4 years of experience in employee benefits administration. Proficiency in health, welfare, and retirement plan concepts is required, with professional certifications like PHR or CEBS preferred.
Full job description
Job Posting End Date
08-17-2026
Please note the job posting will close on the day before the posting end date.
Job Summary
The Benefits Life Events Specialist is responsible for supporting employees and their families through benefits changes associated with significant life and employment events. The Benefits Life Events Specialist manages complex and sensitive cases and serves as a trusted point of contact during transitions such as retirement, leaves of absence and the loss of a loved one. The role emphasizes accurate benefits administration, informed judgment and coordinated support to ensure a seamless and supportive employee experience.
Job Description
What You'll Do: Complex Life Events Case Management:
Independently manage employee and family benefit cases related to life and employment events, ensuring accurate application of benefit provisions and timely resolution.
Benefits Guidance & Decision Support:
Provide clear, empathetic guidance on benefit options, eligibility, required actions, and deadlines using sound judgment within established policies and procedures.
Benefits Administration Coordination:
Coordinate benefit changes across health, welfare, and retirement plans resulting from employee status changes to ensure accuracy and continuity of coverage.
Cross-Functional Partnership:
Work closely with HR partners, payroll, leave administrators, vendors, and third-party administrators to resolve issues and support complex benefit transitions.
Documentation & Confidentiality:
Maintain detailed case documentation and handle sensitive employee and family information with discretion, professionalism, and care.
Issue Identification & Process Feedback:
Identify recurring case issues or systemic challenges and share insights with the benefits team to support continuous improvement.
What We're Looking For:
Associate or Bachelor’s degree in Human Resources, Business Administration, or a related field; or equivalent relevant experience.
Work Experience:
Minimum of 4 years of employee benefits administration or HR services experience.
Preferred Qualifications
Experience supporting employees through complex or sensitive benefits-related life events preferred.
PHR, CEBS, or similar professional certification preferred.
Solid working knowledge of health and welfare benefits and general retirement plan concepts.
Strong written and verbal communication skills.
Ability to exercise judgment while following established policies and procedures.
Attention to detail with the ability to manage multiple complex cases simultaneously.
Ability to maintain confidentiality and professionalism.
Physical demand level is Sedentary.
What You'll Get:
At AEP, we’re more than just an energy company!
We’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!
Salary Grade 6 ($74,551.00 - $93,188.50)
Compensation Data
Compensation Grade:
SP20-006
Compensation Range:
$74,551.00 - $93,188.50
The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
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It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.
Related keywords
Benefits administrationHuman resourcesLife eventsRetirement plansHealth and welfareCase managementPHRCEBSPayrollEmployee experienceComplianceConfidentialityDocumentationEnergy industryAEP
We’re working together with our customers and communities to create the future of energy.
Industry
Utilities
Company size
10,001+ employees
Headquarters
Columbus, OH
LinkedIn followers
151,656
Total funding
$7.6B
Our team at American Electric Power is committed to improving our customers' lives with reliable, affordable power. We are investing $72 billion from 2025 through 2029 to enhance service for customers and support the growing energy needs of our communities. Our more than 17,000 employees operate and maintain the nation's largest electric transmission system with 40,000 line miles, along with more than 225,000 miles of distribution lines to deliver energy to 5.6 million customers in 11 states. AEP also is one of the nation's largest electricity producers with approximately 29,000 megawatts of diverse generating capacity. We are focused on safety and operational excellence, creating value for our stakeholders and bringing opportunity to our service territory through economic development and community engagement. Our family of companies includes AEP Ohio, AEP Texas, Appalachian Power (in Virginia and West Virginia), AEP Appalachian Power (in Tennessee), Indiana Michigan Power, Kentucky Power, Public Service Company of Oklahoma, and Southwestern Electric Power Company (in Arkansas, Louisiana, east Texas and the Texas Panhandle). AEP also owns AEP Energy, which provides innovative competitive energy solutions nationwide. AEP is headquartered in Columbus, Ohio. For more information, visit aep.com.
Offices: 1 Riverside Plaza, Columbus, OH 43215, US
electricitypowergenerationtransmissiondistributionenergyutilitysolarrenewable energyWind energy
Based on 193 listings with disclosed salaries, most energy jobs in Columbus, OH pay between $50k–$170k per year. Individual offers vary with seniority, company size, and specialization.
How many Energy jobs are open in Columbus, OH right now?
There are currently 306 open energy positions in Columbus, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Energy roles in Columbus, OH?
Companies currently hiring include American Electric Power, Amazon, Quanta Infrastructure Solutions Group, NiSource, EEI, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Energy jobs in Columbus, OH?
Yes — 79 of the 306 open energy positions offer remote or hybrid work (18 remote, 61 hybrid).
How do I apply for Energy jobs in Columbus, OH?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.