Date Posted: 08/07/2026 Req ID: 45902 Faculty/Division: School of Management Department: Joseph L. Rotman School of Management Campus: St. George (Downtown Toronto) Position Number: 00051216 Description: About us: The Ro…
Skills: Business Analysis, Business Process Mapping, Requirements Analysis, Data Quality, Data Acquisition
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Senior
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Toronto, Ontario, Canada · On-site
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Senior+
Date Posted: 08/07/2026 Closing Date: 10/05/2026, 11:59PM ET Req ID: 48713 Job Category: Faculty - Tenure Stream (continuing) Faculty/Division: Ontario Institute for Studies in Education Department: Department of Applied…
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$92k–$117k/yr
Full-time, Temporary
bachelor degree, professional certificate
Posted 4d ago
Apply by Aug 25
~40 hrs/week
Responsibilities
The Business Analyst will conduct discovery sessions to document business process maps and define requirements for new or existing software systems. They are also responsible for managing data quality, training end-users, and leading user acceptance testing sessions.
Requirements
Candidates must have a bachelor's degree and at least five years of experience in business analysis for large-scale systems like ERPs or CRMs. Proficiency in requirements analysis, process modeling, and database management concepts is essential.
Full job description
Date Posted: 08/07/2026 Req ID: 45902 Faculty/Division: School of Management Department: Joseph L. Rotman School of Management Campus: St. George (Downtown Toronto) Position Number: 00051216
Description:
About us:
The Rotman School of Management is part of the University of Toronto, a global centre of research and academic excellence at the heart of Canada’s commercial and financial capital. Rotman is a catalyst for transformative learning, insights and public engagement, bringing together diverse views and initiatives around a defining purpose: to create value for business and society. We make a fundamental promise – Here’s where it changes – to our students, our partners and the broader community. Everyone at Rotman, faculty and staff, plays a role in bringing that promise to life.
Your opportunity:
Information Technology Services is responsible for all computing hardware, operations, network infrastructure, and systems to support and enhance the School's core mission. Rotman students, faculty, and staff use up-to-date technologies to directly enhance learning, teaching, and research.
IT Services is divided into four functional groups: Customer Support, Technical Support (networks and Servers), Systems Development, and Multimedia. All groups work together to deliver efficient, adaptable, and reliable IT services.
As the Business Analyst, your primary responsibility will be to acquire information via Discovery Session with SME's and/or end-users to create/document BPM's (Business Process Maps) relating to new Software System requirements or enhancement to existing systems. You will also be responsible for divisional data quality, data acquisition practices and data entry standard.
You will collaborate in the launch, support and maintenance of core operational data and reporting services and business processes. This includes responsibility for eliciting clear, concise, non-conflicting requirements from subject matter experts who may or may not understand how technology can be used to positively transform the business process.
Your responsibilities will include:
Analyzing and documenting business requirements, ensuring the requirements document meets the needs of the stakeholders and users
Assessing needs and contributing to the development of business systems
Researching, analyzing and recommending potential changes to system features; effectively communicating the analysis results to stakeholders, technical staff and management
Writing complex specifications based on system requirements; writing test cases for user acceptance testing and leading user acceptance testing sessions
Planning the implementation of new business system processes
Training end-users on procedures and the use of supported IT systems
Managing competing priorities to ensure focus and predictability of deliverables
Keeping well-informed on current technologies, best practices and industry standards
Essential Qualifications:
Bachelor's Degree or acceptable combination of equivalent education and experience. A certificate in Business Process Management and/or Business Analysis are considered an asset
Minimum five (5) years experience working with business process and/or business analysis on large scale software systems like ERP's or CRM's
Experience with business analysis management methodologies and techniques, including requirements analysis, flow charts, process modeling and process mapping, test design and execution
Demonstrated experience preparing and presenting reports to internal stakeholders and training users
Functional knowledge and experience in relational and Object database management system concepts and associated reporting tools
Strong analytical skills, able to interpret business requirements and articulate them into models and concepts that plug into bigger scope projects
Strong communication skills, able to present requirements, concepts and procedures; able to design and deliver training and supportmaterials
Self-motivated and accomplished at working with minimal supervision, while still delivering quality output within a tight timeframe
Assets (Nonessential):
Familiarity with CRM systems,particularly Salesforce
Six Sigma certification
To be successful in this role you will be:
Communicator
Goal oriented
Patient
Problem solver
Self-directed
Team player
Notes:
This is a 2-year contract position.
Closing Date: 08/24/2026, 11:59PM ET Employee Group: USW Appointment Type: Budget - Term Schedule: Full-Time Pay Scale Group & Hiring Zone: USW Pay Band 14 -- $91,677. with an annual step progression to a maximum of $117,242. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol. Job Category: Information Technology (IT) Recruiter: Jen Salerno
Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.
Related keywords
Business AnalystBPMBusiness Process MapsERPCRMSalesforceSix SigmaData QualityRequirements AnalysisProcess ModelingUser Acceptance TestingRelational DatabaseObject DatabaseInformation TechnologySoftware SystemsStakeholder Management
About OISE, Department of Leadership, Higher and Adult Education - University of Toronto
The Department of Leadership, Higher & Adult Education (LHAE) at the Ontario Institute for Studies in Education is a dynamic and inclusive learning community comprised of scholars focused on educational leadership and administration, policy and change, social justice, and community engagement.
Our department considers education broadly, as it occurs inside and outside of formal educational settings. Our courses and programs consider relations between different social settings, such as families, workplaces, local communities, and national and international contexts.
Themes running through our research and teaching include equity and social justice, professional education, policy studies, educational leadership and organizations and adult learning within institutions and settings.
Offices: 252 Bloor St W, Toronto, Ontario M5S 1V6, CA
How many Education jobs are open in Toronto, Canada right now?
There are currently 768 open education positions in Toronto, Canada listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Education roles in Toronto, Canada?
Companies currently hiring include OISE, Department of Leadership, Higher and Adult Education - University of Toronto, University Health Network, Macaulay Centres for Children, CAMH, YMCA of Greater Toronto, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Education jobs in Toronto, Canada?
Yes — 233 of the 768 open education positions offer remote or hybrid work (65 remote, 168 hybrid).
How do I apply for Education jobs in Toronto, Canada?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.