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Customer Service & Support Jobs in Wollongong, Australia (Now Hiring) — 13 open

Coles Group logoColes Group

Delicatessen Manager - Coles Supermarkets - Wollongong

Wollongong, New South Wales, Australia · On-site

Mid level

From small everyday moments among the team to larger-scale changes unique to a business like ours, as a Leader, you’ll see the impact of your work connecting to customers and the communities we serve. Whether you’re in a…

Skills: Leadership, Coaching, Team Development, Sales Target Management, Cost Control

Bapcor Limited

Delivery Driver - FULL TIME

Wollongong, New South Wales, Australia · On-site

Entry level

Company Description Burson Auto Parts is a proudly Australian-owned and operated company, recognised as the preferred trade supplier of automotive parts, tools, accessories, and workshop equipment. Our team is dedicated …

Skills: Delivery Driving, Customer Service, Order Picking, Packing, Dispatch

IRT Group logoIRT Group

Customer Service Officer

Wollongong, New South Wales, Australia · Hybrid

Mid level

About IRT Founded in 1969, IRT’s mission was to provide better options in housing and care for older people. Now 50 years later, our purpose remains the same. We improve the lives of more than 9100 people every day in NS…

Skills: Customer Service, Sales, Communication Skills, Lead Qualification, CRM Data Entry

Australian Red Cross Lifeblood logoAustralian Red Cross Lifeblood

Registered Nurse - Wollongong

Wollongong, New South Wales, Australia · On-site

Entry level

Permanent Part-Time opportunity - 40.00 hours per fortnight Varied shifts across a rotating roster - Monday to Sunday Located at DMU Wollongong Donor Centre, New South Wales Salary starting from $41.83 per hour + Penalti…

Skills: Clinical Oversight, Blood Collection, Phlebotomy, Donor Interviewing, Patient Monitoring

NSW Department of Communities and Justice logoNSW Department of Communities and Justice

Administration Officer

Mangrove Mountain, New South Wales, Australia · Hybrid

$85k–$93k/yr

Mid level

Administration Officer Expressions of interest are being sought from current NSW Public Sector employees (ongoing and temporary staff) who wish to be considered for this temporary employment opportunity. 1 x Temporary Fu…

Skills: Administrative Support, Clerical Services, Stakeholder Engagement, Diary Management, Travel Coordination

Funlab logoFunlab

Bartenders | Front of House | Holey Moley

Wollongong, New South Wales, Australia · On-site

Entry level

Be yourself. Love, Funlab. Welcome to Funlab – the world’s premier creator of competitive socialising experiences and the first B Corp-certified company in our industry. That means we’re serious about u…

Skills: Customer Service, Hospitality, Upselling, Guest Engagement, Bartending

Ampol logoAmpol

Team Member - Wollongong North

Wollongong, New South Wales, Australia · On-site

Entry level$470M raised

Job Description At Ampol, We’re Powered by People! As one of Australia’s leading convenience retailers, Ampol is all about making life easier for our customers. Whether they’re fuelling up, grabbing essentials, or just s…

Skills: Customer Service, Merchandising, Inventory Management, Stock Control, POS Operation

IRT Group logoIRT Group

Home Care Partner

Wollongong, New South Wales, Australia · Hybrid

Mid level

About IRT Founded in 1969, IRT’s mission was to provide better options in housing and care for older people. Now 50 years later, our purpose remains the same. We improve the lives of more than 9100 people every day in NS…

Skills: Case Management, Care Planning, Community Liaison, Needs Assessment, Budget Management

Endeavour Group logoEndeavour Group

Guest Services Attendant (Housekeeping) - Charles Hotel

Wollongong, New South Wales, Australia · On-site

Entry level

Job Description Guest Services Attendant (Housekeeping) | Charles Hotel We’re searching for a our very own ‘Rosie the Robot’ - you know, from The Jetsons - a Housekeeper known for their work ethic and efficiency. A day i…

Skills: Housekeeping, Attention To Detail, Manual Handling, Time Management, Cleaning Schedules

Endeavour Group logoEndeavour Group

Assistant Manager - Balgownie Hotel

Wollongong, New South Wales, Australia · On-site

Mid level

Job Description Assistant Manager | Balgownie Hotel We’re on the hunt for our next Assistant Manager to help keep the Balgownie Hotel buzzing and loved by the locals. Established in 1899 and recently renovated, the famil…

Skills: Team Leadership, Hospitality Management, Customer Service, Conflict Resolution, Stock Management

Guzman y Gomez Mexican Kitchen logoGuzman y Gomez Mexican Kitchen

Over-Night Crew - GYG Unanderra (10:00pm to 6:00am Shifts)

Wollongong, New South Wales, Australia · On-site

Entry level

Company Description We’re Australia’s only fast-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food. We’re incredibly proud…

Skills: Customer Service, Cash Handling, Food Preparation, Food Safety, Hygiene Standards

Guzman y Gomez Mexican Kitchen logoGuzman y Gomez Mexican Kitchen

Barista - All Rounder GYG Unanderra

Wollongong, New South Wales, Australia · On-site

Entry level

Company Description At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. We’re Australia’s only fast-food restaurant to be 100% clean, meaning there are no added preservatives, artificial…

Skills: Coffee Preparation, Milk Texturing, Latte Art, Machine Operation, Customer Service

JB Hi-Fi & The Good Guys

Customer Service Team Member

Wollongong, New South Wales, Australia · On-site

Entry level

Company Description At The Good Guys, we’re here to help families live better for less. Since 1952, we’ve been delighting customers with unbeatable deals and exceptional service and advice with their home appliances and …

Skills: Cash Handling, Tendering Transactions, Multi-channel Fulfilment, Stock Integrity, Telephone Management

Guzman y Gomez Mexican Kitchen logoGuzman y Gomez Mexican Kitchen

Crew - GYG Wollongong

Wollongong, New South Wales, Australia · On-site

Entry level

Company Description We’re Australia’s only fast-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food. We’re incredibly proud…

Skills: Customer Service, Food Preparation, Order Taking, Inventory Restocking, Cleaning

Coles Group logo

Delicatessen Manager - Coles Supermarkets - Wollongong

Coles Group

Wollongong, New South Wales, Australia • On-site

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Mid level

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  • Full-time
  • Employee Discount, Digital Recognition Platform, Management And People Leadership Training, Novated Car Leases, Employee Share Plan, Paid Parental Leave
  • Posted 5h ago
  • Apply by Aug 31
  • ~40 hrs/week

Responsibilities

The Delicatessen Manager is fully accountable for the day-to-day operations of the deli department, ensuring exceptional presentation and customer engagement. Key duties include leading the team to meet sales targets, managing costs, and maintaining strict food safety and compliance standards.

Requirements

Candidates must have previous experience in a fast-paced, customer-facing environment and demonstrated leadership experience in coaching and developing teams. Proficiency in stock management, waste control, and adherence to audit and safety standards is required.

Full job description

From small everyday moments among the team to larger-scale changes unique to a business like ours, as a Leader, you’ll see the impact of your work connecting to customers and the communities we serve. Whether you’re in a store, distribution centre, manufacturing site or on the road, you’ll play an important part in how we achieve our purpose of helping Australians eat and live better every day.

About the role

Reporting to the Store Manager, you’ll have full accountability for the day-to-day running of the deli department. You’ll take pride in contributing to a store which is exceptionally presented, welcoming and engaging for our customers, team members and community.

 

About you and your skills

 

  • Previous experience working in a fast-paced customer facing environment
  • Direct/indirect leadership experience as you’ll need to lead, coach and develop your team to meet sales targets, cost control and rostering requirements
  • To maintain excellent department standards including monitoring stock, rotation routines, waste and quality control
  • To always look to simplify processes and adhere to strict audit, food safety and compliance standards
  • To drive a one team culture which celebrates success and puts our team members health, safety and wellbeing first
  • To delight our customers with an outstanding shopping experience

 

What’s in it for you?

 

  • More cash staying in your pocket: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
  • Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
  • Structured and long term learning pathway: Comprehensive induction, management and people leadership training provided so you can thrive in this role and whatever is next.
  • Novated car leases: Looking for a new car? We provide access to novated leasing for eligible team members.
  • Investment in your future: Become a part-owner of the Coles Group. Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares. 
  • Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.

 

About the recruitment process

 

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

 

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email [email protected]

 

Job ID: 190672

 

Employment Type: Full time

Related keywords

RetailDelicatessenFood SafetyComplianceInventory ManagementTeam LeadershipCustomer ServiceSupermarketRosteringQuality ControlWaste ReductionSales Targets

About Coles Group

LinkedInVisit site
Industry
Retail
Company size
10,001+ employees
Headquarters
Melbourne, VIC
LinkedIn followers
303,368

Coles is one of Australia’s leading retailers, with an extensive footprint of over 1,800 retail outlets nationally. We employ more than 115,000 team members, engage with more than 8,000 suppliers, and we welcome millions of customers through our store network and digital platforms every week. We are one of Australia’s largest employers and our workforce includes in store, corporate, manufacturing, distribution, and fulfilment. Our team members reflect the diverse communities in which we operate and we strive to make Coles a great place to work. • Our vision is to become the most trusted retailer in Australia and grow long-term shareholder value. • Our purpose is Helping Australians eat and live better every day. • Our priority is to provide leading food, drink, and home solutions that are delicious, sustainable, and healthy for our customers every day, both in-store and online.

Offices: 800-838 Toorak Rd, Melbourne, VIC 3123, AU

RetailCustomer ServiceBuyingMerchandiseRetail MarketingSupply Chain LogisticsStore DevelopmentRetail OperationsMultichannel RetailCustomer Insights and Loyalty
View all jobs at Coles Group

Frequently asked questions

How many Customer Service & Support jobs are open in Wollongong, Australia right now?

There are currently 13 open customer service & support positions in Wollongong, Australia listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in Wollongong, Australia?

Companies currently hiring include Guzman y Gomez Mexican Kitchen, Endeavour Group, IRT Group, Ampol, Australian Red Cross Lifeblood, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Customer Service & Support jobs in Wollongong, Australia?

Yes — 3 of the 13 open customer service & support positions offer remote or hybrid work (0 remote, 3 hybrid).

How do I apply for Customer Service & Support jobs in Wollongong, Australia?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

Customer Service & Support jobs in other cities

Sydney, AustraliaMelbourne, AustraliaAdelaide, AustraliaBrisbane, AustraliaPerth, AustraliaCity of Brisbane, AustraliaGold Coast City, AustraliaCanberra, AustraliaGold Coast, AustraliaSunshine Coast Regional, Australia

Other jobs in Wollongong, Australia

HealthcareSocial ServicesConsultingAdministrativeManagement & LeadershipConstructionTradesEducationEngineeringHospitality

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