Jobs at Advara HeartCare (Now Hiring) — 5 open

Want to improve Australia’s heart health? Our team is our impact and our future. Join something special at Advara HeartCare.

Our Best Starts with You! 

We get it. Every company says their people matter but at Advara HeartCare, you really do. Because whatever your role here, you are our impact and you are our future. 

We are looking for an energetic and professional individual to join our busy Balwyn Cardiology Clinic (with availability to travel to other sites)

As our valued Patient Services Officer, or also known as Medical Receptionist, you are responsible for providing friendly administrative support to our staff and clinicians, booking and rescheduling testing, liaising with hospital staff and doctors. 

This role reports directly to the Practice Manager and supports our vibrant team who are passionate about customer service and working collaboratively.

What you’ll do:

• Act as the first point of contact and greeting patients on arrival
• Managing patient appointments for numerous Specialists across multiple sites
• Collect patient information, maintaining patient privacy and accurate data entry
• Manage a large volume of patient telephone enquiries
• Coordinate the billing and receipting of accounts to patients, Medicare and DVA
• Liaising with Specialists, Nurses, Cardiac Physiologists and peers.

 What You’ll Bring

To succeed in this role, you will have:

• Experience in administration or customer service, ideally in healthcare or aged care
• Strong time management and prioritisation skills
• Excellent communication skills with the ability to support patients sensitively
• Confidence in billing/receipting medical accounts (Medicare and DVA experience preferred)
• Ability to work independently and as part of a team in a fast-paced environment

We would also love you to have:

•  A calm, professional attitude and a positive approach to fluctuating workload
• A collaborative mindset and a commitment to continuous improvement
• High attention to detail and comfort with clinical administration software

Why Advara HeartCare

We’re a values-driven organisation where every person matters. Because whatever your role here, you are our impact and you are our future.

At Advara HeartCare, we care, we work together, we advance, and we deliver. When you join us, you’ll discover meaningful work, a welcoming and supportive team culture, and the opportunity to help shape our journey to something that’s even better.

Here are some of the things we hope you’ll love about working with us:

● Your impact, with us – Help improve patient care and outcomes across Australia
● Your growth, with us – Access learning and development opportunities in a fast-growing organisation
● Your voice, with us – Be heard, valued, and part of something bigger

You’ll also enjoy:

● Working with a nationally respected team of healthcare professionals
● Flexible work arrangements where possible to support work-life balance
● Performance-based recognition and support for career progression
● Access to salary packaging and wellbeing initiatives

Ready to shape our future while building yours?

Join Advara HeartCare and achieve more than you ever thought possible. 

We are building something important here, something special. If this sounds like something you would like to be a part of, we invite you to click "apply now" and share your interest.

Advara HeartCare is an Equal Opportunity Employer that values the diversity of its people. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.