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City of Swan, Western Australia, Australia · On-site
Mid level
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City of Swan, Western Australia, Australia · On-site
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City of Swan, Western Australia, Australia · On-site
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Kalgoorlie, Western Australia, Australia · On-site
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City Of Kalgoorlie-Boulder, Western Australia, Australia · On-site
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Town Of Port Hedland, Western Australia, Australia · On-site
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City of Swan, Western Australia, Australia · On-site
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Newcastle-Maitland, New South Wales, Australia · On-site
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City of Swan, Western Australia, Australia · On-site
Senior
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Mid-Western Regional Council, New South Wales, Australia · On-site
$64/hr–$69/hr
Mid level
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WesTrac is currently seeking an experienced Leading Hand to join our Canberra Workshop. Reporting to the Workshop Supervisor, the Leading Hand will support their team and workshop, ensuring that maintenance and repairs a…
Lead and mentor a team of Drill Technicians to ensure high standards of safety and technical excellence in surface mining drills. Manage machine delivery, aftersales support, and maintain strong long-term partnerships with customers through site visits and engagement.
Requirements
Requires proven leadership experience in a supervisory role and a strong technical background in field service for drilling equipment. Experience within an OEM dealership environment and operational drilling experience are highly regarded.
Full job description
Reporting to the Business Unit Manager, the Specialist Supervisor – Drills will join our Digger & Drill Services team on a permanent, full-time basis at our South Guildford Headquarters.
In this role, you will lead and mentor a team of Drill Technicians, ensuring high standards of performance, safety, and technical excellence. You will provide hands-on technical support while working closely with customers to develop and maintain strong, long-term partnerships built on trust and mutual value.
Location: South Guildford
Roster: Monday to Friday, 10.5 hours per day (including meal break)
What You’ll Do:
Coach and develop a team supporting surface mining drills across multiple OEMs
Oversee machine delivery, aftersales equipment support, warranty repairs, and performance strategies, including major shutdown works
Maintain strong customer relationships through varied engagement channels, including site visits
Provide hands-on technical support to Drill specialists, technicians and apprentices
Skills & Experience:
Proven leadership and people management experience in a supervisory role
Demonstrated background in Field Service, with exposure to mine site operations
Strong technical aptitude and hands-on experience with drilling equipment
Operational drilling experience will be highly regarded
Flexible and willing to travel to mine site as required
Excellent stakeholder engagement skills, with the ability to build and maintain strong relationships
Experience working within an OEM dealership environment is advantageous
Our Benefits inclusive of but not limited to:
Financial Benefits – Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & More than 600 retail discounts such as Coles, Petbarn, Virgin, HOYTS & Crown
Health & Wellness – Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family
Culture & Career – Personal and Team Recognition (Made for More Awards), Internal Career Progression, Training & Upskilling through our award-winning WesTrac Institute
Additional Perks – Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity
Our Company & Commitment
With over 4,500 employees, WesTrac is one of the world's largest authorised Cat® equipment dealers, offering a wide range of mining and construction equipment and management solutions.
At WesTrac, we reflect diverse communities, celebrate our people's diversity, and create a culture where employees feel safe to be their authentic selves. We encourage applications from First Nations people, LGBTQIA+ individuals, and those from culturally diverse backgrounds. WORK180 endorsed employer for our commitment to diversity, inclusion, and equality.
Reference Number: 5975
Related keywords
Surface Mining DrillsOEMField ServiceMine Site OperationsDrill TechniciansAftersales SupportWarranty RepairsMajor Shutdown WorksWesTracCat EquipmentMining IndustryTechnical Support
As one of the largest authorised Cat equipment dealers in the world, WesTrac provides customers with a wide range of machinery and construction equipment as well as comprehensive whole-of-life management solutions designed to make owning and operating equipment as easy, profitable and safe as possible.
With more than 4,500 team members, WesTrac is dedicated to creating and delivering outstanding value for our team, customers, shareholders and the community. We are committed to excellence and are focused on long-term customer relationships and a dedication to customer service, safety, quality and the environment.
Community involvement is an important part of the WesTrac philosophy, and we are proud to support local activities, events and charities in the regions we are based.
As part of Seven Group Holdings Ltd, WesTrac also has strong alliances with other leading Australian businesses, including Seven West Media, Coates Hire and SITECH.
Offices: 128-136 Great Eastern Highway, South Guildford, Perth, WA 6055, AU · 1 WesTrac Drive, Tomago, NSW 2322, AU · 6 Reiff St, Lavington, New South Wales 2641, AU · 55 Sydney Rd, Kelso, New South Wales 2795, AU · 1 Wilson Rd, Davenport, Western Australia 6230, AU
Equipment SolutionsNew and Used Cat EquipmentCat Parts and ComponentsPlant Maintenance and RepairComponent and Machine RebuildEquipment MonitoringAsset ManagementTechnology Enabled SolutionsOperator Trainingand Heavy Equipment
As one of the largest authorised Cat equipment dealers in the world, WesTrac provides customers with a wide range of machinery and construction equipment as well as comprehensive whole-of-life management solutions designed to make owning and operating equipment as easy, profitable and safe as possible.
With more than 4,500 team members, WesTrac is dedicated to creating and delivering outstanding value for our team, customers, shareholders and the community. We are committed to excellence and are focused on long-term customer relationships and a dedication to customer service, safety, quality and the environment.
Community involvement is an important part of the WesTrac philosophy, and we are proud to support local activities, events and charities in the regions we are based.
As part of Seven Group Holdings Ltd, WesTrac also has strong alliances with other leading Australian businesses, including Seven West Media, Coates Hire and SITECH.
Offices: 128-136 Great Eastern Highway, South Guildford, Perth, WA 6055, AU · 1 WesTrac Drive, Tomago, NSW 2322, AU · 6 Reiff St, Lavington, New South Wales 2641, AU · 55 Sydney Rd, Kelso, New South Wales 2795, AU · 1 Wilson Rd, Davenport, Western Australia 6230, AU
Equipment SolutionsNew and Used Cat EquipmentCat Parts and ComponentsPlant Maintenance and RepairComponent and Machine RebuildEquipment MonitoringAsset ManagementTechnology Enabled SolutionsOperator Trainingand Heavy Equipment