City of Swan, Western Australia, Australia · On-site
Lead with Passion - Technical Services Manager Reporting to the Group Manager - Client Solutions, the Technical Services Manager will join our Client Solutions team on a full-time basis in our South Guildford Service Cen…
Skills: Leadership, Team Development, Analytical Thinking, Problem Solving, Stakeholder Engagement
City of Swan, Western Australia, Australia · On-site
Reporting to the Warranty Manager, the Warranty Officer will join our Warranty Operations team on a full-time basis at our South Guildford Service Centre. This role involves managing and processing warranty claims to max…
Skills: Warranty Claims Processing, Stakeholder Management, Customer Service, Attention To Detail, Problem Solving
Sydney, New South Wales, Australia · On-site
$100k/yr
At WesTrac, we’re made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance you’ve always wanted. More de…
Skills: Mechanical repair, Diagnostic capability, Troubleshooting, Scheduled maintenance, Customer service
Australia · On-site
Reporting to the Workshop Supervisor, the Component Technician will based out of our Reid Rd department, but will move around to other Metro locations when required. Department - New Mining Machines The New Mining Machin…
Skills: Heavy Equipment Maintenance, Component Repair, Cleaning and Preparation, Spray Painting, Sand Blasting
Australia · On-site
Reporting to the Workshop Supervisor, the Component Technician will based out of our Reid Rd department, but will move around to other Metro locations when required. Department - New Mining Machines The New Mining Machin…
Skills: Maintenance, Repair, Heavy earth moving equipment, Cleaning, Painting
City of Swan, Western Australia, Australia · On-site
Reporting into Health and Safety Manager, the Health and Safety Business Partner will join the team on a Full-time permanent basis at our South Guildford location. As a trusted Business Partner, you will work closely wit…
Skills: Risk Management, Incident Investigation, HSE Performance Reporting, Stakeholder Engagement, Root Causal Analysis
Australia · On-site
Join WesTrac’s workshop at our Perth Branch as a Plant Mechanic, working with industry‑leading Cat® equipment across a wide range of machine sizes. This full‑time workshop role offers variety in your day‑to‑day work, and…
Skills: Heavy diesel mechanics, Diagnostic troubleshooting, Caterpillar equipment repair, Component rebuilds, Engine maintenance
Sydney, New South Wales, Australia · On-site
Workshop Supervisor – Casula (Day Shift, Mon–Fri) Lead a high‑performing rebuild workshop and go home for dinner, every day Own the day‑to‑day of our Casula Workshop, leading a skilled crew rebuilding large CAT mobile pl…
Skills: Workshop Management, Workforce Planning, Job Allocation, Work Order Management, Vendor Coordination
Bulga, New South Wales, Australia · On-site
Join our team in Mt Thorley as a Boilermaker! Reporting to the Workshop Supervisor, you will be responsible for reading and interpreting technical drawings, executing repair and fabrication work to a high standard, and e…
Skills: Air Arc Gouging, Lancing, Oxy/Thermal Processes, Technical Drawing Interpretation, Gmaw Welding
City of Swan, Western Australia, Australia · On-site
The Workshop Supervisor, reporting to the Area Manager – Hydraulics, Machine Shop, is responsible for leading the Machine Shop and Non-Destructive Testing (NDT) teams based in South Guildford. The Machine Shop operates a…
Skills: Leadership, Supervisory Skills, CNC Machining, Non-Destructive Testing (NDT), Workflow Management
Ravensworth, New South Wales, Australia · On-site
MARC Manager | Mining Maintenance Contracts | Leadership Opportunity About the Opportunity At WesTrac, we're powering the machines and partnerships that keep Australia's mining industry moving. We are seeking an experien…
Skills: Leadership, Contract Management, P&L Accountability, Fleet Reliability, Asset Management
City of Swan, Western Australia, Australia · On-site
Reporting to the Reward and People Operations Manager the People Systems Lead will lead the HRIS function, overseeing the delivery, support, optimisation, and continuous improvement of WesTrac's People Systems landscape,…
Skills: HRIS Management, SuccessFactors, People Leadership, Stakeholder Management, Project Delivery
Australia · On-site
Reporting to the Business Unit Manager, the Design Draftsperson will join our Flexi Parts team on a fulltime basis at our Perth Precinct location. The Design Draftsperson is responsible for producing accurate, high-quali…
Skills: 3D Modeling, 2D Technical Drawing, Autodesk Inventor, Mechanical Design, Fabrication Design
City of Swan, Western Australia, Australia · On-site
Your new role as the Machine Assembler will report into the Workshop Supervisor and will be based in our Guildford Department. About New Mining Machines The New Mining Machines Department at WesTrac specializes in provid…
Skills: Mechanical Aptitude, Heavy Vehicle Exposure, Light Vehicle Exposure, Teamwork, Communication Skills
Sydney, New South Wales, Australia · On-site
About the Opportunity Our Casula workshop is seeking a Customer Service Coordinator to join their team, on a full-time basis working Monday-Friday at our office in Casula. This opportunity has potential to act as a pathw…
Skills: Customer Service, Problem Solving, Analytical Skills, Negotiation Skills, Organization Skills
Australia · On-site
Join WesTrac, one of the world’s largest authorised Cat® dealers, where innovation, teamwork, and safety drive everything we do. With a strong focus on people, performance, and customer success, we’re proud to support Au…
Skills: Forklift operation, Earth moving machinery, Attention to detail, Communication skills, Proactive attitude
City of Swan, Western Australia, Australia · On-site
Drill Technician Location: FIFO from Perth Roster: Flexible shutdown and breakdown rosters, typically 8-10 day swings Join a New Specialist Drill Team at WesTrac WesTrac is building a new Drill Shutdown & Breakdown Team …
Skills: Fault Finding, Diagnostics, Preventative Maintenance, Technical Troubleshooting, Breakdown Repairs
Bulga, New South Wales, Australia · On-site
About the Role Our Mining Sales team is seeking a dedicated and results-driven Mining Support Representative to join us on a full-time basis, working Monday to Friday from our Mount Thorley Branch. Reporting to the Minin…
Skills: Sales Target Achievement, Customer Relationship Management, Analytical Skills, Negotiation Skills, Problem Solving
Dubbo, New South Wales, Australia · On-site
At WesTrac, we’re made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance you’ve always wanted. More de…
Skills: Parts sales, Customer service, Inventory management, Communication, Relationship building
Newcastle-Maitland, New South Wales, Australia · On-site
If you’re a skilled Line Borer who takes pride in precision work, wants top‑tier equipment, and values steady, long‑term employment — this role is worth a closer look. WesTrac is one of the world’s largest authorised Cat…
Skills: Line Boring, Precision Machining, ID Welding, Reading Engineering Drawings, Component Alignment
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Lead a team of technical specialists to resolve complex equipment challenges and drive exceptional customer outcomes. Act as the primary technical liaison between the dealership, Caterpillar, and customers to implement product improvements.
Proven experience in leading high-performing teams and strong analytical capabilities to translate complex data into practical solutions. Must possess exceptional communication skills and experience using technology-driven insights to improve business performance.
Reporting to the Group Manager - Client Solutions, the Technical Services Manager will join our Client Solutions team on a full-time basis in our South Guildford Service Centre. This influential leadership role offers the opportunity to lead a highly skilled team of technical specialists while driving exceptional customer outcomes across our business. Working closely with customers, internal stakeholders, and Caterpillar partners, you will play a pivotal role in solving complex challenges, shaping continuous improvement initiatives, and developing a high-performing team culture built on collaboration, innovation, and growth.
Department Overview: Client Solutions – Technical Services - Act as a liaison between the dealership and Caterpillar on product issues, contributing to interim and permanent containment actions.
Roster – 5 Days, Mon – Fri 8.5 Hrs/Day (Including Meal Break)
With over 4,500 employees, WesTrac is one of the world's largest authorised Cat® equipment dealers, offers a wide range of mining and construction equipment and management solutions.
At WesTrac, we reflect diverse communities, celebrate our people's diversity, and create a culture where employees feel safe to be their authentic selves. We encourage applications from First Nations people, LGBTQIA+ individuals, and those from culturally diverse backgrounds. WORK180 endorsed employer for our commitment to diversity, inclusion, and equality.
Reference Number: 6096
As one of the largest authorised Cat equipment dealers in the world, WesTrac provides customers with a wide range of machinery and construction equipment as well as comprehensive whole-of-life management solutions designed to make owning and operating equipment as easy, profitable and safe as possible. With more than 4,500 team members, WesTrac is dedicated to creating and delivering outstanding value for our team, customers, shareholders and the community. We are committed to excellence and are focused on long-term customer relationships and a dedication to customer service, safety, quality and the environment. Community involvement is an important part of the WesTrac philosophy, and we are proud to support local activities, events and charities in the regions we are based. As part of Seven Group Holdings Ltd, WesTrac also has strong alliances with other leading Australian businesses, including Seven West Media, Coates Hire and SITECH.
Offices: 128-136 Great Eastern Highway, South Guildford, Perth, WA 6055, AU · 1 WesTrac Drive, Tomago, NSW 2322, AU · 6 Reiff St, Lavington, New South Wales 2641, AU · 55 Sydney Rd, Kelso, New South Wales 2795, AU · 1 Wilson Rd, Davenport, Western Australia 6230, AU
As one of the largest authorised Cat equipment dealers in the world, WesTrac provides customers with a wide range of machinery and construction equipment as well as comprehensive whole-of-life management solutions designed to make owning and operating equipment as easy, profitable and safe as possible. With more than 4,500 team members, WesTrac is dedicated to creating and delivering outstanding value for our team, customers, shareholders and the community. We are committed to excellence and are focused on long-term customer relationships and a dedication to customer service, safety, quality and the environment. Community involvement is an important part of the WesTrac philosophy, and we are proud to support local activities, events and charities in the regions we are based. As part of Seven Group Holdings Ltd, WesTrac also has strong alliances with other leading Australian businesses, including Seven West Media, Coates Hire and SITECH.
Offices: 128-136 Great Eastern Highway, South Guildford, Perth, WA 6055, AU · 1 WesTrac Drive, Tomago, NSW 2322, AU · 6 Reiff St, Lavington, New South Wales 2641, AU · 55 Sydney Rd, Kelso, New South Wales 2795, AU · 1 Wilson Rd, Davenport, Western Australia 6230, AU
