Wilmington, Massachusetts, United States · On-site
Entry level
Description EMS Scheduler Location: Wilmington MA Schedule: Full-Time Position Overview: We are seeking a reliable, detail-oriented EMS Scheduler to coordinate ambulance staffing and unit coverage. This role is critical …
Skills: Scheduling Software, Customer Service, Communication, Multitasking, Problem Solving
Wilmington, Massachusetts, United States · On-site
$17/hr–$20/hr
Entry level
Car Wash Team Member – Golden Nozzle Car Wash Support the Team. Drive Daily Operations. Deliver an Exceptional Customer Experience. Golden Nozzle Car Wash is looking for hard-working, dedicated, customer-focused individu…
Wilmington, Massachusetts, United States · On-site
$95k–$114k/yr
Mid level
Join UniFirst Corporation as an Innovation Support Engineer! Are you ready to be part of a growing, forward-thinking, and dynamic Engineering department that values creativity, problem-solving, and continuous improvement…
Skills: Technical Support, AI-powered Automation, Troubleshooting, MS SQL, Agile
Wilmington, Massachusetts, United States · On-site
$95k–$114k/yr
Mid level
Join UniFirst Corporation as an Innovation Support Engineer! Are you ready to be part of a growing, forward-thinking, and dynamic Engineering department that values creativity, problem-solving, and continuous improvement…
Production Support Specialist - UniFirst (Texas / Great Plains Region)
Wilmington, Massachusetts, United States · On-site
Mid level
Our Production Team is Kind of a Big Deal! UniFirst is seeking a reliable and driven Production Team Partner to join our UniFirst Community. As a Production Support Specialist, you will support incremental improvements a…
Skills: Project Management, Strategic Problem Solving, Interpersonal Communication, Production Process Training, Process Implementation
Production Support Specialist - UniFirst (Texas / Great Plains Region)
Wilmington, Massachusetts, United States · On-site
Mid level
Our Production Team is Kind of a Big Deal! UniFirst is seeking a reliable and driven Production Team Partner to join our UniFirst Community. As a Production Support Specialist, you will support incremental improvements a…
Skills: Project Management, Strategic Problem Solving, Interpersonal Communication, Production Process Training, Process Implementation
Wilmington, Massachusetts, United States · On-site
Entry level
Nouria Energy Corporation is a multi-generational family-owned wholesale fuel distributor, convenience store operator and car wash operator in New England. Our wholesale and retail fuel businesses are multi-branded, whic…
Skills: Customer Service, Cash Handling, Inventory Management, Safety Compliance, Communication
Wilmington, Massachusetts, United States · On-site
$20/hr–$30/hr
Entry level
Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex pr…
Discover a Career That Empowers You - Join HUB International At HUB International, we believe the best workplaces do more than offer a job. They invest in their people, celebrate their communities, and build cultures whe…
Wilmington, Massachusetts, United States · On-site
$65k–$84k/yr
Senior
Overview When you join Kyocera Document Solutions New England (KDSNE) you are joining an organization that is deeply rooted in the Philosophy of “doing what is right as a human being”. Through this Philosophy, our employ…
Wilmington, Massachusetts, United States · On-site
$28/hr–$30/hr
Mid level
Position: Permitting Specialist Location: 4 Executive Place, Andover, Massachusetts 01810 (ONSITE) Schedule: Monday-Friday, 7:30AM-4:00PM (Full-Time) Who We Are: West Shore Home is a technology-driven and industry-leadin…
Skills: Permitting, Building Codes, Customer Service, Organization, Attention To Detail
Wilmington, Massachusetts, United States · On-site
Entry level
Description SUMMARY: The Hospital Liaison serves hospital clients as an expert resource and service-oriented partner in the discharge of patients who require DME. This role delivers medical equipment in the hospital and …
Wilmington, Massachusetts, United States · On-site
$25/hr–$25/hr
Entry level$1.6B raised
Harbor Group Management Company is a multi-billion dollar real estate investment and property management firm. As we continue to grow, we are looking for passionate, goal oriented, creative individuals with an entreprene…
Skills: Leasing, Sales, Customer Service, Property Management Software, Microsoft Office
Wilmington, Massachusetts, United States · Remote OK
$75k–$80k/yr
Senior
Ametros is changing the way individuals navigate healthcare by providing them with the tools and support necessary to make educated decisions on how to spend their medical funds. Ametros's team works closely with patient…
Skills: Interpersonal Skills, Multi tasking, Organizational Skills, Leadership, Communication Skills
Wilmington, Massachusetts, United States · Remote OK
$23/hr–$25/hr
Entry level
Ametros is changing the way individuals navigate healthcare by providing them with the tools and support necessary to make educated decisions on how to spend their medical funds. Ametros's team works closely with patient…
Skills: Customer Service, Durable Medical Equipment Management, Medicare Compliance, Data Entry, Medical Terminology
Wilmington, Massachusetts, United States · On-site
Senior
Overview When you join Kyocera Document Solutions New England, Inc. you are joining an organization that is deeply rooted in the Philosophy of “doing what is right as a human being”. Through this Philosophy, our employee…
Skills: Business Development, B2B Sales, Prospecting, Negotiation, Financial Acumen
Wilmington, Massachusetts, United States · On-site
$60k–$80k/yr
Mid level
Ametros is changing the way individuals navigate healthcare by providing them with the tools and support necessary to make educated decisions on how to spend their medical funds. Ametros's team works closely with patient…
Skills: Account Management, Sales Strategy, Client Relationship Building, Data Analysis, Microsoft Teams
Wilmington, Massachusetts, United States · On-site
$15/hr–$22/hr
Entry level$4.0B raised
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Customer Service, Cash Handling, Inventory Management, Retail Sales, Communication
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Full-time
On-the-job training
Posted just now
~40 hrs/week
Responsibilities
Coordinate ambulance staffing and unit coverage to ensure proper daily operations. Manage crew schedules, monitor staffing levels, and communicate shift assignments to field staff.
Requirements
Requires strong computer skills, multitasking abilities, and the capacity to visualize complex schedules. No prior EMS experience is necessary as training is provided.
Full job description
Description
EMS Scheduler
Location: Wilmington MA
Schedule: Full-Time
Position Overview:
We are seeking a reliable, detail-oriented EMS Scheduler to coordinate ambulance staffing and unit coverage. This role is critical to daily operations and requires strong organizational skills, clear communication, and the ability to think ahead in a fast-paced environment. No prior EMS experience is required, we will train the right candidate.
Key Responsibilities:
Schedule EMS crews and vehicles to ensure proper coverage
Monitor staffing levels and adjust schedules as needs change
Communicate with field staff regarding shift assignments, changes, and call-outs
Use scheduling and dispatch software to manage daily operations
Anticipate coverage gaps and proactively solve staffing challenges
Maintain accurate records and documentation
Provide professional customer service to internal staff and external partners
Requirements
Required Skills & Experience:
Strong computer skills, including proficiency with scheduling software, email, and basic office programs
Excellent customer service and communication skills
Ability to multitask and work effectively under pressure
Three dimensional thinking, the ability to visualize schedules, resources, and timing simultaneously
Strong problem solving skills and sound judgment
High attention to detail and reliability
Ability to work independently and as part of a team
Preferred (Not Required):
Experience in scheduling, logistics, dispatch, or operations
Experience in healthcare, transportation, or emergency services environments
Action Ambulance Service, Inc., was built on integrity. We believe in honesty, responsibility, and hard work. It is this philosophy that enables us to deliver the best service possible, as well as granting us the privilege of creating long-lasting relationships with our customers, the municipalities that we serve.
The organization was created in 1977 by David and Stanley Portman and founded on the core principles of customer loyalty and integrity. The founders’ father, Dr. Harry Portman, was a physician known for his selfless acts of kindness. Dr. Portman understood that a key element of patient care was customer service. Action Ambulance holds true to this philosophy today. During each employee orientation, the company expresses this ingrained ideology and expects all team members to embrace the importance of the “little things” in customer service.
Offices: 844 Woburn Street, Wilmington, Massachusetts 01887, US
How many Customer Service & Support jobs are open in Wilmington, MA right now?
There are currently 92 open customer service & support positions in Wilmington, MA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Wilmington, MA?
Companies currently hiring include HUB International, Ametros, CVS Health, UniFirst Corporation, Thermo King, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Wilmington, MA?
Yes — 23 of the 92 open customer service & support positions offer remote or hybrid work (5 remote, 18 hybrid).
How do I apply for Customer Service & Support jobs in Wilmington, MA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.