Calgary, Alberta, Canada · Remote OK
$90k–$105k/yr
About Fullscript We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so …
Skills: Workforce Management, Capacity Planning, Forecasting, Intraday Management, Scheduling
Vancouver, British Columbia, Canada · On-site
$55k–$65k/yr
THE ROLE: If you are passionate about creating a great customer experience in a mixed-use residential/commercial project then this role might be a great fit for you! The Building Manager plays a key role in delivering be…
Skills: Customer Service, Property Maintenance, Tenant Relations, Basic Plumbing, Basic Carpentry
Vancouver, British Columbia, Canada · Remote OK
$87k–$108k/yr
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected…
Skills: Cardiac Mapping, Electrophysiology, Clinical Support, Technical Troubleshooting, Product Demonstrations
Vancouver, British Columbia, Canada · Remote Solely
Inside Sales Appointment Setter – Remote Base Salary: $40,560 On-Target Earnings: $66,560+ Uncapped Commission Benefits: Company-paid health, dental, and vision benefits, valued at approximately $3,000 annually Schedule:…
Skills: Appointment Setting, Inside Sales, Cold Calling, Objection Handling, Rapport Building
Vancouver, British Columbia, Canada · On-site
Job Description Part-Time; Seasonal (July to September) Wage & Paygrade: $25.70/hr. (PG100) Plus 10% in lieu of benefits & vacation Date Posted: June 18th, 2026 Who we are… The Pacific National Exhibition is an iconic in…
Skills: Customer Service, Microsoft Office Suite, Data Entry, Organization, Communication
Vancouver, British Columbia, Canada · On-site
$60k–$65k/yr
LIV Design Studio is an award-winning multi-disciplinary design firm located in Vancouver. Since our inception in 2012, we have become one of the most trusted and recognized interior design firms both locally and interna…
Skills: Networking, Hardware Installation, Software Configuration, Microsoft 365 Administration, Azure
Vancouver, British Columbia, Canada · On-site
$18/hr–$25/hr
This is about you. Your passion, purpose and potential. In you we see care, drive, confidence and curiosity. When you join our team, you can expect intensity, excitement and energy. Through our culture of people developm…
Skills: Leadership, Guest Experience Management, Decision Making, Hospitality Management, Professionalism
Vancouver, British Columbia, Canada · On-site
$71k–$89k/yr
At Doctors of BC our vision is to promote a social, economic, and political climate in which members can provide the citizens of BC with the highest standard of health care, while achieving maximum professional satisfact…
Skills: Analytical Thinking, Written Communication, Verbal Communication, Customer Service, Problem Solving
Vancouver, British Columbia, Canada · On-site
$25/hr–$26/hr
OUR HERITAGE AND PASSION TO EMPOWER YOUR TALENT AND CREATIVITY Salvatore Ferragamo S.p.A. is the parent Company of the Salvatore Ferragamo Group, one of the world's leaders in the luxury industry and whose origins date b…
Skills: Luxury Sales, Customer Relationship Management (CRM), Styling, Clienteling, Leadership
Vancouver, British Columbia, Canada · Hybrid
$84k–$114k/yr
About The Company Bosa Properties Inc. (“BPI”) is an end-to-end real estate company offering human-centered solutions for property development and management. Based out of Vancouver, Canada, our team of in-house experts …
Skills: Project Management, Trade Coordination, Site Inspections, Claim Triage, Stakeholder Management
Vancouver, British Columbia, Canada · Hybrid
$60k–$75k/yr
About Blue J Blue J is the leading solution in generative AI for tax experts. Headquartered in Toronto, Canada, we’re a B2B SaaS company whose customers are accountants and lawyers, and our AI-tax research software is th…
Skills: Customer Support, Account Management, Client Communication, Onboarding, Training
Vancouver, British Columbia, Canada · Hybrid
. Join Our Team: Financial Advisor / Associate Financial Advisor LT Wealth Management Partners Hybrid / Remote | We welcome applications from candidates in the Lower Mainland or Okanagan, BC At LT Wealth, we believe you …
Skills: Wealth Management, Financial Planning, Client Relationship Management, Private Banking, Communication
Vancouver, British Columbia, Canada · Remote OK
$72k–$82k/yr
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-c…
Skills: Software Implementation, Customer Success, AI Tool Proficiency, Technical Training, Project Pipeline Management
Vancouver, British Columbia, Canada · On-site
Description JOB SUMMARY:Within the context of a client and family centered care model and in accordance with established vision and values of the organization, position provides scheduling/booking, clerical and reception…
Skills: Scheduling, Medical Terminology, Reception Services, Data Entry, Word Processing
Vancouver, British Columbia, Canada · Hybrid
About Nicola Wealth: We have a lot to be proud of at Nicola Wealth. Our sophisticated financial planning, our diversified private investment funds and their exceptional performance, our 98% client retention rate and our …
Skills: Financial Reporting, Data Analysis, Customer Service, MS Excel, MS Word
Vancouver, British Columbia, Canada · Hybrid
About Nicola Wealth: We have a lot to be proud of at Nicola Wealth. Our sophisticated financial planning, our diversified private investment funds and their exceptional performance, our 98% client retention rate and our …
Skills: Attention To Detail, Client Relations, MS Office, CRM, Salesforce
Vancouver, British Columbia, Canada · On-site
$21/hr
FOOD SERVICE TEAM MEMBER (SUSHI CHEF) Join Team Bento and be a part of our group of companies which operates more than 12000 locations globally. With operations across Canada and United States, Bento brings together a dy…
Skills: Sushi Preparation, Food Safety, Inventory Management, Kitchen Operations, Teamwork
Vancouver, British Columbia, Canada · On-site
Company Description Come to Learn. Stay to lead. Launch Your Career. Learn the Business. Lead Your Own Team. Step into your leadership journey by shaping the future of EMCO Corporation through bold leadership, strategic …
Skills: Leadership, Customer Service, Sales, Business Development, Account Management
Vancouver, British Columbia, Canada · On-site
Description de l'entreprise Dans un esprit de réconciliation, nous reconnaissons que notre organisation et nos écoles se trouvent sur les territoires traditionnels des Premiers Peuples de la Colombie-Britannique. Nous so…
Skills: Administrative Support, Office Management, Bookkeeping, Database Management, Student Record Management
Vancouver, British Columbia, Canada · On-site
About F12: F12 was built by uniting IT consulting firms across Canada with a shared vision: to reduce risk and complexity by crafting technology platforms that empower leaders to focus and thrive. We elevate IT conversat…
Skills: Server Deployment, Network Hardware Installation, PC Imaging, Technical Support, Vendor Management
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The role involves building the structure and operating rhythm for the Workforce Management function to support service quality and operational efficiency. Key duties include owning forecasting, capacity planning, and designing scheduling and routing strategies across multiple support channels.
Candidates need 5+ years of experience in customer support operations or WFM, with at least 2 years in a leadership or functional owner role. Proficiency with WFM tools and a strong understanding of Erlang C and interval-level staffing models are required.
We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
This is your invitation.
Bring your ideas, your grit, and your care for people.
Join us and shape the future of care.
Customer Support is one of the clearest ways practitioners and patients experience Fullscript. As we scale across more queues, channels, products, and customer needs, we need stronger workforce planning foundations to support service quality, operational efficiency, and a better agent experience.
We’re looking for a Workforce Management Manager to build the structure, discipline, and operating rhythm behind our WFM function.
This is a hands-on manager-level role for someone who has worked inside high-volume support or contact center environments and knows how to turn volume, handle time, staffing, shrinkage, service levels, routing, and scheduling constraints into clear operating plans.
You’ll assess our current workforce planning function, improve forecasting and capacity models, strengthen intraday operations, evaluate tooling, and help leaders make better decisions around coverage, hiring, routing, scheduling, and cost.
This role is not just about reporting on what happened. It’s about building the operating rhythm, models, tools, and trust that help Customer Support plan ahead instead of constantly reacting.
Fullscript shares salary ranges to support transparency and help candidates make informed decisions. The range shown reflects base salary only and does not include stock options, wellness stipends, or other benefits that are part of Fullscript’s total rewards package.
Final compensation depends on experience, skills, and location. We review pay regularly to stay aligned with market data and internal equity. Benefits and total rewards may vary by region.
Great work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.
We’re grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page.
A quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.
Fullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at [email protected].
All offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.
We use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.
Labs | Supplements | Clinical tools | Let’s make healthcare whole
Fullscript believes in the power of whole person care and is fully committed to helping all providers deliver it. We help create an ongoing cycle of whole person care by giving providers a single platform that brings together industry-leading labs, clinically effective supplements, and an intuitive suite of tools to promote adherence and outcomes. www.fullscript.com
Offices: 245 Cooper St, Ottawa, Ontario, CA · 9185 E Pima Center Pkwy, Scottsdale, Arizona 85258, US
There are currently 739 open customer service & support positions in Vancouver, Canada listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Vancouver Coastal Health, Loblaw Companies Limited, Accor, Shoppers Drug Mart, London Drugs, among others. Browse the listings above to see every active employer.
Yes — 154 of the 739 open customer service & support positions offer remote or hybrid work (47 remote, 107 hybrid).
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