ClioCalgary, Alberta, Canada · Hybrid
$145k–$217k/yr
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the l…
Skills: Salesforce Service Cloud, Technical Leadership, AI Agent Development, GitHub, Pull Request Workflow
Vancouver, British Columbia, Canada · On-site
$26/hr–$28/hr
Ready to suit up as a Premier Corporate Security Guard As the Premier Corporate Security Guard, you will play a key role in protecting and representing one of the world's most prestigious and globally recognized organiza…
Skills: Security operations, Concierge service, Customer service, CCTV monitoring, Access control
Vancouver, British Columbia, Canada · Hybrid
$7k–$10k/mo
Staff - Non Union Job CategoryM&P - AAPS Job ProfileAAPS Salaried - Information Systems and Technology, Level C Job TitleSupport Analyst II DepartmentUBC IT | Desktop | Operations 3 Compensation Range$6,949.92 - $9,992.5…
Skills: Desktop Support, Hardware Troubleshooting, Software Deployment, Network Administration, Virtual Desktop Infrastructure
Vancouver, British Columbia, Canada · On-site
Ready to suit up as a Campus Security Guard Are you a vigilant, professional, and service-oriented individual who takes pride in creating safe and welcoming environments? We are seeking a Campus Security Guard to play a …
Skills: Security patrol, Incident response, First aid, OFA 2 certification, Report writing
Vancouver, British Columbia, Canada · On-site
$43k–$68k/yr
Company: FedEx Trade Networks Canada Address: 13777 Commerce Pkwy, Suite 240 V6V 2X3 Richmond,British Columbia Canada Scheduled Weekly Hours: 37.5 Worker Type: Employee Posting Start Date: 08-6-26 Posting Close Date: 09-…
Skills: Tariff classification, HS classification, Customs release, Data entry, RMD
Delta, British Columbia, Canada · Remote OK
$75k–$85k/yr
Field Sales Consultant - Medical Kelowna (In Field) Henry Schein Global Is A Health Solutions Company Powered by A Network of People and Technology Our 900+ Team Schein Members in Canada work together to support dental a…
Skills: Sales, Business development, Relationship management, B2B sales, Challenger methodology
ClioVancouver, British Columbia, Canada · Hybrid
$114k–$170k/yr
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the l…
Skills: People Management, SaaS Management, Revenue Forecasting, Customer Success Strategy, AI Workflow Implementation
ClioCalgary, Alberta, Canada · Hybrid
$87k–$118k/yr
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the l…
Skills: Customer Marketing, Growth Marketing, Demand Generation, Campaign Ideation, Cross-selling
ClioCalgary, Alberta, Canada · Hybrid
$97k–$131k/yr
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the l…
Skills: Customer Success Management, Relationship Building, Account Management, AI Analytics, Change Management
Vancouver, British Columbia, Canada · Hybrid
$80k–$110k/yr
What it’s like to be a Northbridge Senior Underwriter: Our Senior Underwriters provide complete solutions for our commercial mid-market businesses. They work closely with a wide range of broker partners to get a holistic…
Skills: Commercial Underwriting, Problem-solving, Critical thinking, Broker Relationship Management, Coaching
Mine & YoursVancouver, British Columbia, Canada · On-site
About Us Since 2013, Mine & Yours has been leading Canada’s luxury resale movement. We’re a recognized destination for buying and selling authentic pre-owned luxury goods, serving a loyal in-store and online community of…
Skills: Luxury retail sales, Leadership, Clienteling, Visual merchandising, Store operations
Calgary, Alberta, Canada · Hybrid
$55k–$75k/yr
TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the futu…
Skills: Pension plan administration, Defined benefit pension, Analytical skills, Mathematics, Finance
Vancouver, British Columbia, Canada · On-site
$18/hr–$25/hr
Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, yo…
Skills: Customer service, POS systems, Communication, Problem solving, Microsoft Word
Vancouver, British Columbia, Canada · Hybrid
$70k–$80k/yr
Job Description: *****Please Note that this requisition contains multiple locations but there is not an immediate opening for every location listed***** At Bank of America, we are guided by a common purpose to help make …
Skills: Financial Planning, Investment Advisory, Relationship Management, Risk Management, Sales
Vancouver, British Columbia, Canada · Hybrid
$70k–$80k/yr
Job Description: *****Please Note that this requisition contains multiple locations but there is not an immediate opening for every location listed***** At Bank of America, we are guided by a common purpose to help make …
Skills: Financial Planning, Investment Advisory, Relationship Management, Risk Management, Sales
Vancouver, British Columbia, Canada · On-site
Job Description What is the opportunity? As a Senior Manager, Treasury Solutions with RBC’s Treasury Solutions Corporate Coverage team, you will be responsible to proactively provide advice and enable clients to leverage…
Skills: Cash management, Corporate banking, Sales, Relationship management, Client advice
Vancouver, British Columbia, Canada · On-site
Job Description What is the opportunity? As an RBC Investment and Retirement Planner, you create custom investment solutions for prospective and existing RBC clients. Alongside your own prospecting and networking activit…
Skills: Financial planning, Investment sales, Networking, Client acquisition, Business development
Vancouver, British Columbia, Canada · On-site
$40k–$50k/yr
Job Description RBC Dominion Securities is Canada’s leading full-service investment and wealth management firm. We are committed to helping our clients build financial success through a personalized approach that draws o…
Skills: Account management, Customer service, Administrative support, Time management, Organization skills
Vancouver, British Columbia, Canada · On-site
Requisition ID: 269892 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. What you will be doing: The Service Support Officer/Administrative Assistant contributes to th…
Skills: Administrative Support, Client Service, Transaction Processing, Compliance, Salesforce
Vancouver, British Columbia, Canada · On-site
$23/hr–$24/hr
Staff - Union Job CategoryCUPE 116 Job ProfileCUPE 116 Hourly - Sales Attendant - Food Services Job TitleSales Attendant - Retail DepartmentRetail | UBC Food Services | Student Housing and Community Services Compensation…
Skills: Customer service, Cash handling, Food preparation, Inventory management, Sanitation
Clio
Calgary, Alberta, Canada • Hybrid
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Lead the CS Platforms team to manage the post-sale technology stack, including Salesforce Service Cloud and AI-driven automations. Design and build in-house AI agents while partnering with data engineering and revenue operations to set the strategic roadmap.
Requires 5+ years of Salesforce experience with depth in Service Cloud and 3+ years of technical team leadership. Proficiency with Git/GitHub workflows and AI development tools like Claude is essential.
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.
We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.
We are currently looking for a Senior Manager, Customer Success Applications to join our GTM Applications team in Vancouver, Calgary or Toronto. We're also open to remote candidates across Canada.
The CS Platforms team builds and runs the technology behind Clio's post-sale customer experience. We own the platforms that power Customer Success, Support, and Professional Services, and we build the AI agents and automations that run on top of them. We work as an engineering team: changes ship through GitHub pull requests, we test and evaluate our work, and we use AI as a core part of how we build.
You are a hands-on technical leader who has run a platform or systems team and wants to build in an AI-first environment. You are as comfortable talking through a customer health workflow with a CS leader as you are reviewing a pull request with an engineer. You have a point of view on where AI agents help and where they do not, and you can build them, not just buy them.
Lead and develop the CS Platforms team.
Own the post-sale platform stack: Salesforce Service Cloud and CS objects, the Customer Success platform, Professional Services tooling, and support and conversational AI.
Design and build CS-domain AI agents and automations in-house using Claude and related tooling, shipped through GitHub pull requests with peer review.
Own build-versus-buy and manage the CS support-AI vendors, including selection, configuration, and ongoing operation.
Build on Clio's Enterprise AI platform and within its governance.
Partner with Data Engineering and Data Insights on the data that feeds the CS stack.
Set the roadmap with stakeholders across Customer Success, Support, Professional Services, and the wider Revenue Operations org.
5+ years building on Salesforce, with depth in Service Cloud and post-sale objects.
3+ years leading a technical team.
Experience with Git and GitHub and a pull-request-based workflow.
Fluency with AI development tools (Claude or equivalent) and AI-assisted or agent-based workflows.
Experience managing SaaS or AI vendors and running build-versus-buy decisions.
Bonus: Salesforce certifications, CS platform or Professional Services automation experience, and iPaaS (Workato) or data warehouse (Databricks) experience.
Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week.
Flexible time off policy, with an encouraged 20 days off per year.
$2000 annual counseling benefit
RRSP matching and RESP contribution
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.
Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.
Learn more about our culture at clio.com/careers
We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.
Disclaimer: We only communicate with candidates through official @clio.com email addresses.
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. Purpose-built for the legal industry, Clio’s Intelligent Legal Work Platform streamlines workflows, improves decision-making, and combines powerful technology with industry-leading security. Trusted by hundreds of thousands of legal professionals in more than 130 countries, and approved by over 100 bar associations and law societies worldwide, Clio sets the standard for innovation and client success across the legal profession. Backed by world-class investors and a mission to transform the legal experience for all, Clio is defining the future of legal work through AI.
Offices: Suite 300, 4611 Canada Way, Burnaby, BC V6C 3E2, CA · 4611 Canada Way, Burnaby, BC V5G 4X3, CA · 330 Bay Street #1000, Toronto, Ontario M5H 2S8, CA · Fumbally Square, Fumbally Lane, Dublin 8, First Floor, Dublin, Dublin 8, IE · 1940, 150-9th Ave SW, Calgary, Alberta T2P 3H9, CA
There are currently 1,803 open customer service & support positions in Vancouver, Canada listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Shoppers Drug Mart, Starbucks, Loblaw Companies Limited, RBC, RBCx, among others. Browse the listings above to see every active employer.
Yes — 388 of the 1803 open customer service & support positions offer remote or hybrid work (118 remote, 270 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
