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Alliance Maintenance Ltd.
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Full-time
Health & Dental Care, Vision Care, RRSP Match, Health & Wellness Spend, Vacation & Personal Days
Posted 7d ago
~40 hrs/week
Responsibilities
The Mortgage Fulfillment Specialist reviews and validates underwriting documentation to ensure compliance with corporate residential mortgage policies. They manage assigned pipelines, coordinate with underwriters and funders, and maintain clear communication with all parties to ensure timely file progression.
Requirements
Candidates should have previous experience with mortgage products, documentation review, and administrative processes. Strong attention to detail, proficiency in Microsoft Office, and excellent interpersonal skills are required to succeed in this role.
Founded in 1996, RFA (Realty Financial Advisors) is a leading Canadian-owned real estate firm. Through RFA Bank of Canada and RFA Mortgage Corporation, RFA offers mortgage brokers a complete range of Prime and Alternative mortgage solutions.
The Opportunity
We’re looking to fill a Mortgage Fulfillment Specialist position at RFA Mortgage Corporation!
RFA Mortgage Corporation, a division of RFA (Realty Financial Advisors), specializes in Prime lending (Insured, Insurable and Uninsurable). Our goal is to be a long-term leader in the residential lending market by offering more than just competitive rates and compensation. At RFA Mortgage Corporation, we focus on delivering a unique value proposition in the Prime mortgage space, committed to innovation and exceptional service to meet a diverse range of borrower needs.
In this role, the Mortgage Fulfillment Specialist willsupport the underwriting and credit decision process by reviewing all required documentation in adherence to RFA’s Residential Mortgage Underwriting Policy and applying sound due diligence.
Core Responsibilities
As a Mortgage Fulfillment Specialist, you will:
Operations:
Review, verify, and validate required underwriting documentation with a strong emphasis on knowledge of income, down payment and property documentation. The incumbent will ensure that documentation adheres to corporate guidelines.
Working closely with mortgage underwriters and mortgage funders to identify and address inconsistencies when reviewing documentation against mortgage application.
Assists with managing an assigned pipeline to ensure timely progression while maintaining accuracy and completely
Creates and maintains clear, concise and complete notes
Complete employment verifications with sound due diligence
Correct data entry errors based on documentation and information received during the file review.
Expected to keep lines of communication open with all parties involved, including the underwriter, funder, broker, etc.
Responsible for escalating any inaccuracies, issues, or items that are incomplete or potentially present risk to the Company. Any documentation issues are to be managed according to Company guidelines which can include escalating to the underwriter or management for sign off.
Have a keen sense of fraud awareness to protect the business from financial loss, reputational risk and compliance risk.
Communicate with internal contacts (management, underwriters and funders) to ensure transactions are processed in a timely and efficient manner to meet deadlines.
Maintain direct contact with mortgage originators via updates specific to the application from fulfillment through to closing.
Solution-oriented and can operate in a high-paced work environment.
Send completed files to Quality Control and Funding in a timely manner for review while maintaining strong compliance results on monthly audits.
Keep up to date with corporate guidelines, policies and procedures.
What You’ll Need to Succeed
Previous experience with mortgage products, specifically in relation to documentation review, customer service, administration processes, funding, and legal documentation an asset.
General Knowledge of basic accounting principles would be helpful.
What Sets You Apart
Concise attention to detail and the tenacity to complete the task properly.
Strong computer skills, including a high level of proficiency with Microsoft Office and Excel products and the ability to learn new systems quickly.
Excellent interpersonal, communication and customer service skills.
Manage multiple priorities while maintaining a high level of quality on all deliverables.
What We Offer at RFA
Along with a strong work culture, RFA offers a comprehensive benefits package, including:
Health & Dental Care
Vision Care
RRSP Match
Health & Wellness Spend
Vacation & Personal Days
Hybrid working environment
Ready to take the next step?
If this opportunity excites you and aligns with your skills and aspirations, we’d love to hear about how you can contribute to our team at RFA.
Accessibility
Accommodation is available upon request for applicants and employees with disabilities. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.
Disclosure
Artificial Intelligence (A.I.) is not used to screen, assess, or select any applicants.
Alternative Lending. Guaranteed Investments. Broker-Focused.
Industry
Financial Services
Company size
51-200 employees
Headquarters
Toronto, Ontario
LinkedIn followers
3,749
STRONG FINANCIAL ROOTS.
WHERE IT BEGAN.
Founded in 1996, RFA is a Canadian-owned real estate investment firm grounded in the Commercial and Asset Management segments. RFA and its investment partners are active participants in a wide array of real estate focused portfolios, including debt financing transactions, REITs, and direct investments in office, retail, industrial and multifamily residential properties.
In 2018, RFA expanded into the residential lending market with the goal of becoming a top broker channel lender. In 2019, RFA accelerated its growth plans through the acquisition of Street Capital Bank and now holds a presence in both the Prime and Alternative lending segments.
As of September 15, 2025, RFA Capital, the parent company of RFA Bank of Canada and RFA Mortgage Corporation, has agreed to combine with Artis to form RFA Financial—a diversified financial services company. The merger will make RFA stronger, more resilient, and better positioned to serve its clients and broker partners.
RFA BANK OF CANADA.
RFA Bank, a federally regulated Schedule I Bank, is an Alternative mortgage lender offering a variety of competitive Alternative mortgage products, as well as Guaranteed Investment Certificates (GICs).
RFA Bank of Canada is a member of the Canada Deposit Insurance Corporation (CDIC). Our GICs are offered through a trusted national network of deposit dealers, regulated by the Canadian Investment Regulatory Organization (CIRO).
Our GICs are eligible for deposit insurance protection from the CDIC. Maximum insurance protection for CDIC eligible GICs is to applicable limits.
Offices: 1 Yonge St, 2401, Toronto, Ontario M5E1E5, CA
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