North Vancouver, British Columbia, Canada · On-site
Entry level
At Coast Hotels, we believe our Ambassadors (employees) are at the heart of creating refreshingly local exceptional guest experiences. We are proud to live our core values by fostering an inclusive workplace where divers…
At Coast Hotels, we believe our Ambassadors (employees) are at the heart of creating refreshingly local exceptional guest experiences. We are proud to live our core values by fostering an inclusive workplace where divers…
Skills: Sales, Social media management, Customer service, Administrative support, Content creation
At Coast Hotels, we believe our Ambassadors (employees) are at the heart of creating refreshingly local exceptional guest experiences. We are proud to live our core values by fostering an inclusive workplace where divers…
Skills: Human Resources, Administrative support, Recruitment, Onboarding, Employee engagement
At Coast Hotels, we believe our Ambassadors (employees) are at the heart of creating refreshingly local exceptional guest experiences. We are proud to live our core values by fostering an inclusive workplace where divers…
Skills: Dishwashing, Kitchen sanitation, Food preparation, Inventory management, Customer service
At Coast Hotels, we believe our Ambassadors (employees) are at the heart of creating refreshingly local exceptional guest experiences. We are proud to live our core values by fostering an inclusive workplace where divers…
At Coast Hotels, we believe our Ambassadors (employees) are at the heart of creating refreshingly local exceptional guest experiences. We are proud to live our core values by fostering an inclusive workplace where divers…
Skills: Housekeeping, Janitorial, Time-management, Multitasking, Customer service
At Coast Hotels, we believe our Ambassadors (employees) are at the heart of creating refreshingly local exceptional guest experiences. We are proud to live our core values by fostering an inclusive workplace where divers…
Skills: Customer service, Communication skills, Teamwork, Driving, Local area knowledge
At Coast Hotels, we believe our Ambassadors (employees) are at the heart of creating refreshingly local exceptional guest experiences. We are proud to live our core values by fostering an inclusive workplace where divers…
At Coast Hotels, we believe our Ambassadors (employees) are at the heart of creating refreshingly local exceptional guest experiences. We are proud to live our core values by fostering an inclusive workplace where divers…
At Coast Hotels, we believe our Ambassadors (employees) are at the heart of creating refreshingly local exceptional guest experiences. We are proud to live our core values by fostering an inclusive workplace where divers…
At Coast Hotels, we believe our Ambassadors (employees) are at the heart of creating refreshingly local exceptional guest experiences. We are proud to live our core values by fostering an inclusive workplace where divers…
Skills: Sales, Relationship building, Communication, Organizational skills, Microsoft Office
At Coast Hotels, we believe our Ambassadors (employees) are at the heart of creating refreshingly local exceptional guest experiences. We are proud to live our core values by fostering an inclusive workplace where divers…
Skills: Business development, Revenue generation, Strategic account management, Negotiation, Relationship building
Your company, your values, your career! Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors. Job assignment. The …
At Coast Hotels, we believe our Ambassadors (employees) are at the heart of creating refreshingly local exceptional guest experiences. We are proud to live our core values by fostering an inclusive workplace where divers…
At Coast Hotels, we believe our Ambassadors (employees) are at the heart of creating refreshingly local exceptional guest experiences. We are proud to live our core values by fostering an inclusive workplace where divers…
Skills: Leadership, Team Development, Preventive Maintenance, Troubleshooting, HVAC
At Coast Hotels, we believe our Ambassadors (employees) are at the heart of creating refreshingly local exceptional guest experiences. We are proud to live our core values by fostering an inclusive workplace where divers…
Skills: Housekeeping, Customer Service, Cleaning Standards, Time Management, Communication Skills
At Coast Hotels, we believe our Ambassadors (employees) are at the heart of creating refreshingly local exceptional guest experiences. We are proud to live our core values by fostering an inclusive workplace where divers…
Skills: Project Management, Budgeting, Forecasting, Team Leadership, Contractor Management
At Coast Hotels, we believe our Ambassadors (employees) are at the heart of creating refreshingly local exceptional guest experiences. We are proud to live our core values by fostering an inclusive workplace where divers…
Skills: Food Preparation, Cooking, Customer Service, Mise En Place, Food Safety
At Coast Hotels, we believe our Ambassadors (employees) are at the heart of creating refreshingly local exceptional guest experiences. We are proud to live our core values by fostering an inclusive workplace where divers…
Your company, your values, your career! Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors. The First Cook (1st …
Skills: Food Preparation, Customer Service, Menu Development, Mise En Place, Food Safety
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Full-time, Part-time
high school
Competitive wages, Benefits, Employee discounts, Training and development, Career advancement opportunities
Posted 1d ago
Apply by Aug 17
~40 hrs/week
Responsibilities
The Front Desk Agent provides superior customer service by managing guest check-ins, check-outs, and handling inquiries. They also perform administrative duties such as data entry, inventory management, and processing financial transactions.
Requirements
Candidates should have a minimum of one year of experience in a similar position and a Secondary School Diploma. Applicants must possess strong communication skills, technical aptitude, and the ability to work a flexible schedule including nights and weekends.
Full job description
At Coast Hotels, we believe our Ambassadors (employees) are at the heart of creating refreshingly local exceptional guest experiences. We are proud to live our core values by fostering an inclusive workplace where diverse perspectives and backgrounds strengthen our team, our service, and our connection to the communities we serve.
The Coast Lonsdale Quay Hotel in North Vancouver, BC is looking for a Front Desk Agent with flexibility in their availability, to join our team and contribute to the overall success of the hotel by providing superior customer service and administrative support to the Front Office. The hours for this role will fluctuate between part time and full time, and some overnight shifts will be required to cover off vacations.
What this role does:
Provides customer service and handles administrative duties such as the check-in and check-out of guests, handling guest concerns, assisting with the arrivals and departures of groups and tours and luggage storage
Follows established procedures and policies when completing tasks
Receives, sorts and distributes incoming mail
Prepares and sends courier packages and ensures accurate billing and records
Orders office supplies and maintains inventory levels
Acts as an Ambassador for Coast, including greeting guests and handling basic inquiries
Demonstrates a customer service attitude with internal/external contacts
Provides basic data entry and transaction handling service for the Front Office
Inputs data accurately into the appropriate database
Produces statistics and reports on the data as per standard formats
Reports discrepancies in room rates, payment information and credit arrangements to appropriate manager for follow up
Verifies the accuracy of their daily inputs, including payment transactions, and submits their daily shift audit for review by the night audit
Handles cash, cheques, credit and debit card transactions in accordance with hotel policies
Other duties as required
What we're looking for:
Minimum 1 year experience in similar position preferred
Secondary School Diploma
Advanced communication, interpersonal, and customer service skills
Technical aptitude
Beginner level in the use of MS Office Suite
Professional appearance and attitude
Bondable
Exemplifies Coast’s core values and enjoys working in a culture of accountability
Able to work a flexible schedule which includes evenings, weekends and some nights
Coast Hotels offers a variety of benefits, including competitive wages & benefits, employee discounts, training & development, career advancement opportunities & more!
Coast Hotels is committed to creating an inclusive and accessible workplace for all candidates and Ambassadors. If you require accommodation during the hiring process, please let us know.
Coast Hotels would like to thank all interested applicants Only those selected for an interview will be contacted
Ready to change your perspective? Coast Hotels turns the standard hotel concept on its head, with one-of-a-kind properties and a Refreshingly Local™ attitude for everyone who wants to experience a destination the way locals do.
Discover our collection of over 49 hotels in Canada and the USA, each as unique and varied as its location, with a style, personality, and sense of place all its own, while delivering exceptional value and an unmatched dedication to our guests, backed by our innovative Coast Rewards loyalty program.
Visit www.coasthotels.com or call 1.800.716.6199.
Please note: Our LinkedIn inbox is not monitored 24/7. If you have a guest inquiry, our Central Reservations team would be happy to help at 1.800.716.6199 during regular business hours.
Looking to join our team? We don’t process job applications here, but you can check out all our current openings and apply at www.coasthotels.com/careers.
Offices: 700- 535 Thurlow Street, Vancouver, BC V6E 3L2, CA · 1301 6th Ave, Seattle, Washington 98101, US
Ready to change your perspective? Coast Hotels turns the standard hotel concept on its head, with one-of-a-kind properties and a Refreshingly Local™ attitude for everyone who wants to experience a destination the way locals do.
Discover our collection of over 49 hotels in Canada and the USA, each as unique and varied as its location, with a style, personality, and sense of place all its own, while delivering exceptional value and an unmatched dedication to our guests, backed by our innovative Coast Rewards loyalty program.
Visit www.coasthotels.com or call 1.800.716.6199.
Please note: Our LinkedIn inbox is not monitored 24/7. If you have a guest inquiry, our Central Reservations team would be happy to help at 1.800.716.6199 during regular business hours.
Looking to join our team? We don’t process job applications here, but you can check out all our current openings and apply at www.coasthotels.com/careers.
Offices: 700- 535 Thurlow Street, Vancouver, BC V6E 3L2, CA · 1301 6th Ave, Seattle, Washington 98101, US