Customer Service Representative - Honour Roll Sushi
Vancouver, British Columbia, Canada · On-site
Entry level
The Alma Mater Society (AMS) is the University of British Columbia’s (UBC) student society, and works to improve the academic, social and personal lives of the 56,000 UBC students at its Vancouver campus. The AMS a…
The Alma Mater Society (AMS) is the University of British Columbia’s (UBC) student society, and works to improve the academic, social and personal lives of the 56,000 UBC students at its Vancouver campus. The AMS a…
The Alma Mater Society (AMS) is the University of British Columbia’s (UBC) student society, and works to improve the academic, social and personal lives of the 56,000 UBC students at its Vancouver campus. The AMS a…
The Alma Mater Society (AMS) is the University of British Columbia’s (UBC) student society, and works to improve the academic, social and personal lives of the 56,000 UBC students at its Vancouver campus. The AMS a…
The Alma Mater Society (AMS) is the University of British Columbia’s (UBC) student society, and works to improve the academic, social and personal lives of the 56,000 UBC students at its Vancouver campus. The AMS a…
Skills: System administration, Desktop support, Server management, Hardware troubleshooting, Software installation
The Alma Mater Society (AMS) is the University of British Columbia’s (UBC) student society, and works to improve the academic, social and personal lives of the 56,000 UBC students at its Vancouver campus. The AMS a…
Skills: Bar management, Bartending, Staff supervision, Customer service, Inventory management
The Alma Mater Society (AMS) is the University of British Columbia’s (UBC) student society, and works to improve the academic, social and personal lives of the 56,000 UBC students at its Vancouver campus. The AMS a…
Skills: Management, Food & Beverage operations, Leadership, Team building, Customer service
The Alma Mater Society (AMS) is the University of British Columbia’s (UBC) student society, and works to improve the academic, social and personal lives of the 56,000 UBC students at its Vancouver campus. The AMS a…
Skills: Food preparation, Knife skills, Kitchen cleanliness, Dishwashing, Customer service
The Alma Mater Society (AMS) is the University of British Columbia’s (UBC) student society, and works to improve the academic, social and personal lives of the 56,000 UBC students at its Vancouver campus. The AMS a…
The Alma Mater Society (AMS) is the University of British Columbia’s (UBC) student society, and works to improve the academic, social and personal lives of the 56,000 UBC students at its Vancouver campus. The AMS a…
The Alma Mater Society (AMS) is the University of British Columbia’s (UBC) student society, and works to improve the academic, social and personal lives of the 56,000 UBC students at its Vancouver campus. The AMS a…
The Alma Mater Society (AMS) is the University of British Columbia’s (UBC) student society, and works to improve the academic, social and personal lives of the 56,000 UBC students at its Vancouver campus. The AMS a…
The Alma Mater Society (AMS) is the University of British Columbia’s (UBC) student society, and works to improve the academic, social and personal lives of the 56,000 UBC students at its Vancouver campus. The AMS a…
The Alma Mater Society (AMS) is the University of British Columbia’s (UBC) student society, and works to improve the academic, social and personal lives of the 56,000 UBC students at its Vancouver campus. The AMS a…
Skills: Gallery Management, Curating, Art Installation, Marketing, Volunteer Management
The Alma Mater Society (AMS) is the University of British Columbia’s (UBC) student society, and works to improve the academic, social and personal lives of the 56,000 UBC students at its Vancouver campus. The AMS a…
Skills: Public Relations, Teamwork, Organization, Interpersonal Communication, Problem Solving
The Alma Mater Society (AMS) is the University of British Columbia’s (UBC) student society, and works to improve the academic, social and personal lives of the 56,000 UBC students at its Vancouver campus. The AMS a…
The Alma Mater Society (AMS) is the University of British Columbia’s (UBC) student society, and works to improve the academic, social and personal lives of the 56,000 UBC students at its Vancouver campus. The AMS a…
Skills: Financial Analysis, Forecasting, Business Strategy, Data Visualization, Power BI
The Alma Mater Society (AMS) is the University of British Columbia’s (UBC) student society, and works to improve the academic, social and personal lives of the 56,000 UBC students at its Vancouver campus. The AMS a…
The Alma Mater Society (AMS) is the University of British Columbia’s (UBC) student society, and works to improve the academic, social and personal lives of the 56,000 UBC students at its Vancouver campus. The AMS a…
Skills: Customer Service, Leadership, Time Management, Organization, Problem Solving
The Alma Mater Society (AMS) is the University of British Columbia’s (UBC) student society, and works to improve the academic, social and personal lives of the 56,000 UBC students at its Vancouver campus. The AMS a…
Skills: Team Supervision, Time Management, Organizational Skills, Problem Solving, Impartiality
Customer Service Representative - Honour Roll Sushi
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Temporary
Posted 1d ago
~40 hrs/week
Responsibilities
The Customer Service Representative acts as the primary point of contact for guests, providing friendly service and making product recommendations to meet sales goals. They are also responsible for maintaining a clean environment, handling cash transactions, and ensuring food safety standards are met.
Requirements
Candidates should ideally be currently registered UBC students with previous food service experience and Food Safe certification. Applicants must be able to stand for extended periods, lift up to 25kg, and work a flexible schedule including evenings and weekends.
Full job description
The Alma Mater Society (AMS) is the University of British Columbia’s (UBC) student society, and works to improve the academic, social and personal lives of the 56,000 UBC students at its Vancouver campus. The AMS also runs nine food and beverage outlets, a catering and conference operation, and the AMS Student Nest, providing on-campus employment opportunities and generating revenue that goes directly back into supporting the students at UBC.
Position title: Customer Service Representative
Department: Food & Beverage
Reports to: Honour Roll Sous Chef/Manager
Employee status: Seasonal, hourly until December 31, 2026
Hours per week: Varies based on business needs Compensation: $18.73 per hour
This position is included under the MoveUP 378 Bargaining Unit. This position is in-person.
About the AMS
The Alma Mater Society (AMS), established as a formal constitution of UBC’s student organization in 1915, is UBC’s official student union and is the largest student union in Canada. Operating as an independent organization of UBC, the AMS advocates students’ interests and provides opportunities for their growth and advancement. The AMS represents over 56,000 undergraduate and graduate students and its priorities are determined by these members. In addition to offering services to students, the AMS is an advocate of students’ issues and ensures the needs of students are presented to the University administration and the provincial and federal governments. The AMS Nest is located on the traditional, ancestral and unceded land of the Musqueam people.
Every student at UBC is part of the AMS and the AMS is the manifestation of a shared student experience. From providing advocacy, to student services that support health and education, to reducing student debt, the AMS fights for student interest to the University and all levels of government so that all students can succeed in life and take ownership over their time at the University of British Columbia. The AMS is student-led, student-focused, and always student-first.
Position Purpose:
The Customer Service Representative is the first point of contact in all our venues and gives the first impression to our guests. They greet our guests and achieve sales goals through recommendation and suggestive sales techniques, resulting in superior guest service. They handle cash transactions while staying focused and level-headed even under pressure. We are looking for outgoing, friendly candidates who enjoy dealing with people while being hands on.
Duties and Responsibilities:
Provide friendly, prompt and professional guest service.
Demonstrate and apply exceptional product knowledge resulting in sales increases
Ensure front area is always clean.
Sanitize, mop, clean dishes and properly dispose of garbage, recycling and food waste.
Clear re-usable container bin and dispose to the master bin.
Assist guests in public areas by answering questions and providing directions, resulting in excellent guest relations.
Demonstrating excellent in-depth knowledge about products, AMS services and businesses, the venue and other services within the Student Union Building and on campus
Always following the AMS food safety procedures.
Demonstrating excellent grooming and uniform standards according to AMS procedures.
Working with the AMS mission statement and values to operate a successful department.
Other duties as required by Manager and Supervisor.
Qualifications and Experience:
Preference given to currently registered UBC students
Previous experience in a food service environment an asset
Food Safe certification is an asset
Language: required to speak, read and write English
Ability to stand for extended periods of time (full shift)
Ability to learn quickly
Ability to work as part of a team
Ability to work in a fast-paced environment and remain calm under pressure
Ability to do shift work (daytime, evenings, weekends and holidays)
Ability to lift up-to 25kgs
To Apply:
Please submit a resume.
Application deadline: 11:59pm August 24, 2026.
At the AMS, we believe that a diverse workforce enriches our organization and we value individual life experiences, knowledge and self-expression that different people bring. We actively seek to create an environment where all employees, regardless of their background, race, ethnicity, gender, age, sexual orientation, disability, or any other characteristics, feel valued, respected, and empowered to contribute their best. We warmly welcome and encourage individuals from any underrepresented group to apply for this position. We are dedicated to maintaining fair and inclusive practices in our hiring, promotion, and professional development processes to create the necessary conditions for a rewarding career.
Due to the large volume of resumes we receive at the AMS, we are only able to contact those we are interested in interviewing and cannot reply to email/phone/walk-in inquiries regarding application status.
Related keywords
Customer ServiceFood & BeverageCash HandlingSalesFood SafeUBCStudent UnionHospitalityRetailCleaningSanitationInventory ManagementTeamworkShift Work
Student Led. Student Focused. And Always Student First.
Industry
Higher Education
Company size
201-500 employees
Founded
1915
Headquarters
Vancouver, British Columbia
LinkedIn followers
3,655
We're UBC Vancouver's student union and the largest student union in Canada, representing over 60,000 students. We are here to hold UBC and all levels of government accountable to students.
Offices: 6133 University Boulevard, Vancouver, British Columbia V6T 1Z1, CA
Student Led. Student Focused. And Always Student First.
Industry
Higher Education
Company size
201-500 employees
Founded
1915
Headquarters
Vancouver, British Columbia
LinkedIn followers
3,655
We're UBC Vancouver's student union and the largest student union in Canada, representing over 60,000 students. We are here to hold UBC and all levels of government accountable to students.
Offices: 6133 University Boulevard, Vancouver, British Columbia V6T 1Z1, CA