Toronto, Ontario, Canada · Hybrid
$51k–$59k/yr
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions,…
Skills: Account Administration, Call Center, Client Service, Communication, Customer Experience (CX)
Toronto, Ontario, Canada · On-site
FIT4LESS HOST Who is a Host? The Host provides friendly customer and membership services and completes daily cleaning and minor maintenance tasks to standards and expectations to deliver Fit4Less’ friendly, clean, and au…
Skills: Customer Service, Cleaning, Membership Sales, Verbal Communication, Written Communication
Toronto, Ontario, Canada · On-site
$17/hr–$18/hr
What you will do: The Server will be responsible for providing high-levels of guest service to all restaurant patrons by providing prompt service, taking accurate orders, and maintaining a strong working knowledge of all…
Skills: Guest Service, Order Taking, Menu Knowledge, Table Setting, Payment Processing
Toronto, Ontario, Canada · On-site
Description Join our team The Consumer Base Management team is seeking a Senior Market Manager to lead a high-impact strategic program of Postpaid Inter-Brand Migrations (Koodo-to-TELUS and TELUS-to-Koodo) to drive value…
Skills: Strategic Planning, Postpaid Migrations Strategy, Pricing Strategy, Data Analysis, Stakeholder Management
Toronto, Ontario, Canada · Hybrid
$51k–$59k/yr
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions,…
Skills: Account Administration, Call Center, Client Service, Communication, Customer Experience (CX)
Toronto, Ontario, Canada · On-site
Wage per hour $18.62 Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care. For over 25 years, we ha…
Skills: Customer Service, Food Service, Tray Service, Dining Room Set-up, Cleaning
Toronto, Ontario, Canada · On-site
$56k–$79k/yr
Join Teleperformance – Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locati…
Skills: Instructional Delivery, Sales Training, AI Platform Knowledge, B2B Sales Storytelling, Curriculum Design
Toronto, Ontario, Canada · On-site
$17/hr–$24/hr
Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, yo…
Skills: Luxury Sales, Client Relationship Management, Visual Merchandising, Commission-Based Selling, Social Media Influencing
Toronto, Ontario, Canada · On-site
Join Teleperformance – Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locati…
Skills: B2B Sales Strategy, AI Ecosystems, Operational Leadership, Account Management, Performance Coaching
Toronto, Ontario, Canada · On-site
$49k–$54k/yr
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions,…
Skills: Relationship Building, Networking, Client Engagement, Business Development, CRM Software
Toronto, Ontario, Canada · On-site
$25/hr–$28/hr
Get to Know Us: At Forest Hill Children's Dentistry, we are dedicated to providing exceptional pediatric dental care in a warm, welcoming, and child-friendly environment. Serving families in Toronto since 1962, our exper…
Skills: Dental Administration, Appointment Scheduling, Patient Records Management, Billing, Insurance Claims Processing
Toronto, Ontario, Canada · Hybrid
Who is Diamond? We’re a strategic, creative and client focused group of people working hand in hand to solve problems for some really great brands. We always look ahead – changing and evolving as the industry changes. We…
Skills: Account Operations, Account Management, Operational Leadership
Toronto, Ontario, Canada · On-site
Who We Are: Hyundai Capital Canada (HCCA) is the Canadian captive finance business for Hyundai Motor Group. We go to market under the service brands Hyundai Motor Finance, Kia Finance and Genesis Finance. Through a netwo…
Skills: Bilingual French Canadian/English, Customer Service, Call Center Operations, Problem Solving, Conflict Resolution
Toronto, Ontario, Canada · On-site
Who We Are: Hyundai Capital Canada (HCCA) is the Canadian captive finance business for Hyundai Motor Group. We go to market under the service brands Hyundai Motor Finance, Kia Finance and Genesis Finance. Through a netwo…
Skills: Bilingual French/English, Customer Service, Call Center Operations, Problem Solving, Conflict Resolution
Toronto, Ontario, Canada · Hybrid
$63k–$138k/yr
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and brin…
Skills: Patient Support Program Management, Project Management, Budget Management, Data Analysis, CRM Platforms
Toronto, Ontario, Canada · On-site
Powered by Passion. United by Purpose. Build for Impact. At Maple Leaf Sports & Entertainment Partnership (MLSE), we exist to deliver the ultimate fan experience by lifting trophies, spirits, and communities – united as …
Skills: Beverage Service, Customer Service, Inventory Management, Communication Skills, Multitasking
Toronto, Ontario, Canada · On-site
$50k–$65k/yr
Join the Ride! Position: Production Manager Dealership: Excellence Auto Collision - Midwest Location: Toronto,ON Classification: Full Time, Immediate Hire Salary: $50,000-$65,000 Annually Excellence Auto Collision - Midw…
Skills: Workflow Planning, Team Leadership, Performance Monitoring, Customer Service, Supplier Management
Toronto, Ontario, Canada · On-site
$50k–$65k/yr
Join the Ride! Position: Production Manager Dealership: Excellence Auto Collision - Midwest Location: Toronto,ON Classification: Full Time, Immediate Hire Salary: $50,000-$65,000 Annually Excellence Auto Collision - Midw…
Skills: Workflow Planning, Team Leadership, Performance Monitoring, Customer Service, Supplier Management
Toronto, Ontario, Canada · On-site
$50k–$65k/yr
Join the Ride! Position: Production Manager Dealership: Excellence Auto Collision - Midwest Location: Toronto,ON Classification: Full Time, Immediate Hire Salary: $50,000-$65,000 Annually Excellence Auto Collision - Midw…
Skills: Workflow Planning, Team Leadership, Performance Monitoring, Customer Service, Supplier Management
Toronto, Ontario, Canada · On-site
$65k–$75k/yr
Company Description We are CRM specialists, creating one-to-one experiences across the customer journey. We do this by leveraging human insights, the best data, relentless creativity, and the most powerful technology ava…
Skills: CRM Strategy, Customer Journey Mapping, Marketing Campaign Design, Data Analysis, Customer Segmentation
Toronto, Ontario, Canada • Hybrid
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Act as the first point of contact for Investor Services Inc clients via phone and online channels to assess needs and provide timely resolutions. Refer clients to appropriate service groups or escalate complex matters to management without providing investment advice.
Candidates must be fluent in English and either Cantonese or Mandarin and possess a degree or diploma in business. Strong interpersonal skills and the ability to navigate multiple software applications are required.
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
As a member of the Investor Services Inc (ISI) team, you’ll be the first point of contact for ISI clients (including Investors Edge), via phone and online channel. As a Customer Service Representative, you can make a meaningful impact in the lives of our clients by using your exceptional interpersonal and relationship building skills to recognize and accurately assess each client’s needs and provide a timely resolution. Investor Service Inc is a non-advice group, you will not be able to provide clients recommendations or advice on products or investments. You will work in a fast-paced environment where you will make a meaningful difference in our clients’ lives. The role demonstrates solid written, verbal, and interpersonal skills to refer clients to related client relations and service groups or escalate to management The role makes recommendations on client matters to meet work objectives, ensuring that clients experience a bank that listens actively and demonstrates care for their unique needs. The expected start date will be August 24th, 2026
You’ll begin your frontline client service journey with an industry-leading paid training program. Your training will get you equipped with the skills and knowledge to provide the best possible experience to CIBC clients – we know there’s a learning curve and we’re here to help. You’ll initially participate in approximately 4 weeks onsite training in downtown Toronto with a mix of in-class learning and on-the-job application - from Monday to Friday, 9:00 a.m. to 5:00 p.m. EST
A quick note on your availability – our Contact Centre is open Monday to Friday from 8:00 am to 8:00 pm. We’d like for you to be flexible between these hours.
At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.
The expected annualized base salary range for this role is $50,840- $59350.
The base salary is determined by a variety of factors, including the candidate’s skills, experience, and job-related knowledge, as well as geographic location and specific business needs. Our compensation philosophy supports ongoing growth and development, enabling progression within the salary range as team members advance in their roles.
We are committed to providing fair, equitable, and competitive compensation opportunities for all employees and we encourage open conversations about compensation throughout the recruitment process.
Client engagement - Provide support for clients by recognizing and accurately assessing their needs. Focus on each client experience and connect on a personal level to make every interaction meaningful.
Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues and knowing when to lean on others to find solutions.
Product knowledge - Deeply understand the lSI products and Investor’s Edge platform to ensure clients receive exceptional support.
Efficiency - Understand that the client’s time is valuable and effectively complete client requests. Strong knowledge of the Online Brokerage systems and products to allow quick resolution of problems.
Computer Savvy - Able to easily navigate and focus on multiple software applications and dual monitors.
You put our clients first. You engage with the purpose of finding the right solutions. You go the extra mile because it is the right thing to do.
You’re passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You achieve trust through respect and authenticity. You care about people, and you understand different perspectives. You listen and learn from the experience of others.
You love to learn. You’re passionate about growing your knowledge, and you know that there is no limit to what you can achieve.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You have a degree/diploma in business; CSC is an asset.
Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.
You must be fluent in English and in Cantonese and /or Mandarin.
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.
We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
Subject to program terms and conditions
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Employment Type
Temporary (Fixed Term)CIBC is here to help all our clients reach their goals. We know the importance of reliable financial products and services, and we’re dedicated to providing them in a way that lets you bank however you want, whenever you want. With innovative tools designed around your priorities and a team fully focused on your success, you’ll get the insights you need to get even closer to achieving your goals. This culture of innovation and shared values of trust, teamwork and accountability are why we’ve been named a top employer in Canada. They’re also why a career at CIBC is more than a job—it’s an opportunity to grow and work alongside some of the brightest in Canada. La Banque CIBC est là pour aider tous nos clients à atteindre leurs objectifs. Nous connaissons l'importance de produits et services financiers fiables, et nous nous engageons à les fournir d'une manière qui vous permette d'effectuer vos opérations bancaires comme vous le souhaitez, quand vous le souhaitez. Avec des outils innovants conçus autour de vos priorités et une équipe entièrement centrée sur votre réussite, vous obtiendrez les informations dont vous avez besoin pour vous rapprocher encore plus de vos objectifs. Cette culture de l'innovation et les valeurs partagées de confiance, de travail d'équipe et de responsabilité sont la raison pour laquelle nous avons été nommés l'un des meilleurs employeurs au Canada. C'est aussi pourquoi une carrière à la Banque CIBC est plus qu'un emploi : c'est une occasion de grandir et de travailler aux côtés de certaines des personnes plus brillantes au Canada.
Offices: CIBC Square, 81 & 141 Bay, Toronto, Ontario, CA
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