Toronto, Ontario, Canada · Hybrid
$51k–$59k/yr
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions,…
Skills: Account Administration, Call Center, Client Service, Communication, Customer Experience (CX)
Toronto, Ontario, Canada · On-site
Requisition ID: 265193 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the role What your role will be… Senior Financial Advisor At Scotiabank we help employee…
Skills: Financial Planning, Customer Relationship Management, Investment Advice, Sales Strategy, Borrowing Solutions
Toronto, Ontario, Canada · Hybrid
Who is Diamond? We’re a strategic, creative and client focused group of people working hand in hand to solve problems for some really great brands. We always look ahead – changing and evolving as the industry changes. We…
Skills: Account Operations, Account Management, Operational Leadership
Toronto, Ontario, Canada · On-site
$17/hr–$27/hr
Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's larges…
Skills: Customer Service, Order Fulfillment, Attention To Detail, Time Management, Transaction Processing
Toronto, Ontario, Canada · On-site
$17/hr–$27/hr
Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's larges…
Skills: Customer Service, Cash Handling, Communication Skills, Transaction Processing, Adaptability
Toronto, Ontario, Canada · On-site
$35k–$47k/yr
Application Deadline: 06/29/2026 Address: 5516-5522 Yonge Street Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice…
Skills: Customer Service, Mandarin Speaking, Financial Advice, Cash Handling, Digital Banking Support
Toronto, Ontario, Canada · On-site
$69k–$129k/yr
Application Deadline: 07/16/2026 Address: 33 Dundas Street West Job Family Group: Customer Solutions The Manager, Policy Strategy is accountable for the development and maintenance of market relevant Product Policies & P…
Skills: Analytical Skills, Problem Solving, Change Leadership, Process Co-ordination, Risk Management
Toronto, Ontario, Canada · Hybrid
$34/hr–$54/hr
The Associate Manager, Triangle Rewards Registration - 12 Month Contract will focus on growing the Triangle Rewards member base by leveraging key partners such as Petro‑Canada, RBC, WestJet, and Tim Hortons. Based in the…
Skills: Marketing Strategy, Loyalty Program Management, Customer Experience Optimization, Cross-functional Collaboration, Data Analysis
Toronto, Ontario, Canada · On-site
Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into e…
Skills: Customer Service, Sales Delivery, Customer Engagement, Brand Promotion, Effective Communication
Toronto, Ontario, Canada · Hybrid
$63k–$138k/yr
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and brin…
Skills: Patient Support Program Management, Project Management, Budget Management, Data Analysis, CRM Platforms
Toronto, Ontario, Canada · On-site
$25/hr–$28/hr
Get to Know Us: At Forest Hill Children's Dentistry, we are dedicated to providing exceptional pediatric dental care in a warm, welcoming, and child-friendly environment. Serving families in Toronto since 1962, our exper…
Skills: Dental Administration, Appointment Scheduling, Patient Records Management, Billing, Insurance Claims Processing
Toronto, Ontario, Canada · On-site
$49k–$54k/yr
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions,…
Skills: Relationship Building, Networking, Client Engagement, Business Development, CRM Software
Toronto, Ontario, Canada · Remote OK
$101k–$118k/yr
Job Description You will be working on a 100% remote schedule as part of Fidelity’s dynamic working arrangement. Current work authorization for Canada is required for all openings. Who We Are At Fidelity, we’ve been help…
Skills: Salesforce, Apex, LWC, Visualforce, Einstein Analytics
Toronto, Ontario, Canada · On-site
Who We Are: Hyundai Capital Canada (HCCA) is the Canadian captive finance business for Hyundai Motor Group. We go to market under the service brands Hyundai Motor Finance, Kia Finance and Genesis Finance. Through a netwo…
Skills: Bilingual French/English, Customer Service, Call Center Operations, Problem Solving, Conflict Resolution
Toronto, Ontario, Canada · On-site
Who We Are: Hyundai Capital Canada (HCCA) is the Canadian captive finance business for Hyundai Motor Group. We go to market under the service brands Hyundai Motor Finance, Kia Finance and Genesis Finance. Through a netwo…
Skills: Bilingual French Canadian/English, Customer Service, Call Center Operations, Problem Solving, Conflict Resolution
Toronto, Ontario, Canada · Hybrid
$85k–$110k/yr
About Fig Build a better way to borrow Fig is a Canadian fintech making personal lending simpler, faster, and more accessible for Canadians. We offer fully digital personal loans, helping customers apply in minutes and r…
Skills: Collections Management, Recovery Operations, Vendor Management, People Leadership, Conflict Resolution
Toronto, Ontario, Canada · On-site
$78k–$100k/yr
Requisition Number: 228626 Job Description Cintas is seeking a Key Account Manager - Rental. The Key Account Manager is responsible for maintaining, retaining, and growing customers through effective relationship-buildin…
Skills: Relationship Building, Customer Retention, Account Management, B2B Sales, Customer Relations
Toronto, Ontario, Canada · On-site
$24/hr–$36/hr
Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million peo…
Skills: Retail Management, Cash Handling, Inventory Control, Staff Supervision, Customer Service
Toronto, Ontario, Canada · On-site
$188k–$301k/yr
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wid…
Skills: Project Management, Client Relationship Management, Business Process Optimization, Financial Services Knowledge, Card Business
Toronto, Ontario, Canada · On-site
$20/hr–$23/hr
Job ID: 290391 Location: ON-Dufferin Mall (1522) Address: 900 Dufferin Street #0210, Toronto, ON M6H 4A9, Canada (CA) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time: Full Time Position Type: Regular Vacancy Sta…
Skills: Beauty Consultation, Makeup Application, Skincare Treatments, Retail Sales, Client Service
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Act as the first point of contact for ISI and Investors Edge clients via phone and online channels to resolve inquiries. Provide exceptional customer service by assessing client needs and referring them to appropriate service groups without providing investment advice.
Requires a degree or diploma in business, with a Canadian Securities Course (CSC) certification considered an asset. Candidates must possess strong interpersonal skills and the ability to navigate multiple software applications in a fast-paced environment.
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
As a member of the Investor Services Inc (ISI) team, you’ll be the first point of contact for ISI clients (including Investors Edge), via phone and online channel. As a Customer Service Representative, you can make a meaningful impact in the lives of our clients by using your exceptional interpersonal and relationship building skills to recognize and accurately assess each client’s needs and provide a timely resolution. Investor Service Inc is a non-advice group, you will not be able to provide clients recommendations or advice on products or investments. You will work in a fast-paced environment where you will make a meaningful difference in our clients’ lives. The role demonstrates solid written, verbal, and interpersonal skills to refer clients to related client relations and service groups or escalate to management The role makes recommendations on client matters to meet work objectives, ensuring that clients experience a bank that listens actively and demonstrates care for their unique needs. The expected start date will be August, 2026
You’ll begin your frontline client service journey with an industry-leading paid training program. Your training will get you equipped with the skills and knowledge to provide the best possible experience to CIBC clients – we know there’s a learning curve and we’re here to help. You’ll initially participate in approximately 4 weeks onsite training in downtown Toronto with a mix of in-class learning and on-the-job application - from Monday to Friday, 9:00 a.m. to 5:00 p.m. EST
A quick note on your availability – our Contact Centre is open Monday to Friday from 8:00 am to 8:00 pm. We’d like for you to be flexible between these hours.
At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.
The expected annualized base salary range for this role is $50,840- $59350.
The base salary is determined by a variety of factors, including the candidate’s skills, experience, and job-related knowledge, as well as geographic location and specific business needs. Our compensation philosophy supports ongoing growth and development, enabling progression within the salary range as team members advance in their roles.
We are committed to providing fair, equitable, and competitive compensation opportunities for all employees and we encourage open conversations about compensation throughout the recruitment process.
Client engagement - Provide support for clients by recognizing and accurately assessing their needs. Focus on each client experience and connect on a personal level to make every interaction meaningful.
Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues and knowing when to lean on others to find solutions.
Product knowledge - Deeply understand the lSI products and Investor’s Edge platform to ensure clients receive exceptional support.
Efficiency - Understand that the client’s time is valuable and effectively complete client requests. Strong knowledge of the Online Brokerage systems and products to allow quick resolution of problems.
Computer Savvy - Able to easily navigate and focus on multiple software applications and dual monitors.
You put our clients first. You engage with the purpose of finding the right solutions. You go the extra mile because it is the right thing to do.
You’re passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You achieve trust through respect and authenticity. You care about people, and you understand different perspectives. You listen and learn from the experience of others.
You love to learn. You’re passionate about growing your knowledge, and you know that there is no limit to what you can achieve.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You have a degree/diploma in business; CSC is an asset.
Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.
We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit, wellbeing support, and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
Subject to program terms and conditions
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Employment Type
Temporary (Fixed Term)CIBC is here to help all our clients reach their goals. We know the importance of reliable financial products and services, and we’re dedicated to providing them in a way that lets you bank however you want, whenever you want. With innovative tools designed around your priorities and a team fully focused on your success, you’ll get the insights you need to get even closer to achieving your goals. This culture of innovation and shared values of trust, teamwork and accountability are why we’ve been named a top employer in Canada. They’re also why a career at CIBC is more than a job—it’s an opportunity to grow and work alongside some of the brightest in Canada. La Banque CIBC est là pour aider tous nos clients à atteindre leurs objectifs. Nous connaissons l'importance de produits et services financiers fiables, et nous nous engageons à les fournir d'une manière qui vous permette d'effectuer vos opérations bancaires comme vous le souhaitez, quand vous le souhaitez. Avec des outils innovants conçus autour de vos priorités et une équipe entièrement centrée sur votre réussite, vous obtiendrez les informations dont vous avez besoin pour vous rapprocher encore plus de vos objectifs. Cette culture de l'innovation et les valeurs partagées de confiance, de travail d'équipe et de responsabilité sont la raison pour laquelle nous avons été nommés l'un des meilleurs employeurs au Canada. C'est aussi pourquoi une carrière à la Banque CIBC est plus qu'un emploi : c'est une occasion de grandir et de travailler aux côtés de certaines des personnes plus brillantes au Canada.
Offices: CIBC Square, 81 & 141 Bay, Toronto, Ontario, CA
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