Toronto, Ontario, Canada · On-site
$64k–$106k/yr
What you'll do As an Associate Manager, Customer Strategy, you will help shape customer growth strategies by turning customer insights, analytics, market intelligence, and competitive assessments into clear, actionable b…
Skills: Customer strategy, Data analytics, Market intelligence, Strategic planning, Business acumen
Owen Sound, Ontario, Canada · On-site
$37k–$47k/yr
What you’ll do Customer Service Provides leadership to the team, consistently coaches, and follows up to ensure the delivery of the service model standards are provided to each customer.Leads the B2B Mark’s Commercial Bu…
Skills: Leadership, Coaching, Customer service, Operations management, Inventory management
Calgary, Alberta, Canada · On-site
$90k–$131k/yr
What you'll do Reporting to the AVP, Cyber Security Program Management, we are seeking an experienced Cyber focused technical Program Manager to lead strategic initiatives in the network and security infrastructure domai…
Skills: Program management, Cybersecurity, Network architecture, Security controls, Infrastructure technologies
Saskatoon, Saskatchewan, Canada · On-site
$35k–$52k/yr
What you’ll do As a Department Sales Manager of Clothing, you have a passion for sports and live an active lifestyle.Working with apparels is your love language and merchandising standards are apart of your DNA. You demo…
Skills: Retail management, Team leadership, Coaching, Merchandising, Sales planning
Toronto, Ontario, Canada · Hybrid
$79k–$131k/yr
What You'll Do: The Staff Quality Engineer – Performance Engineering & QE Tools Administration is a senior technical leader responsible for defining, executing, and governing enterprise‑grade performance engineering stra…
Skills: Performance engineering, Quality engineering, Load testing, Stress testing, Scalability testing
St. John's, Newfoundland and Labrador, Canada · On-site
$43k–$56k/yr
Department Sales Manager What you’ll do As a Department Sales Manager, you have a passion for sports and live an active lifestyle, and equal to that is your drive for customer service.Product Knowledge and attentiveness …
Skills: Sales management, Customer service, Team leadership, Coaching, Mentorship
Halifax, Nova Scotia, Canada · On-site
$43k–$56k/yr
Department Sales Manager of Footwear What you’ll do As a Department Sales Manager of Footwear, you have a passion for sports and live an active lifestyle.You know shoes, are keenly interested to learn more, and maybe eve…
Skills: Retail management, Team leadership, Coaching, Sales planning, Customer experience
Toronto, Ontario, Canada · Hybrid
$27/hr–$45/hr
What You'll Do: Are you a curious and motivated accounting professional looking to accelerate your career? Join the Inventory Accounting team at Canadian Tire Corporation, where you'll gain exposure to complex inventory …
Skills: Inventory accounting, Financial reporting, Process improvement, Business partnering, Journal entries
Toronto, Ontario, Canada · On-site
$81k–$131k/yr
What you’ll do Reporting to the Associate Vice President, Backyard Living, Backyard Fun & Seasonal, the Category Business Manager (CBM) is accountable for delivering the financial and strategic plans for the Backyard Fun…
Skills: Category management, Strategic planning, Financial planning, Assortment architecture, Pricing strategy
Toronto, Ontario, Canada · On-site
$36k–$60k/yr
What you'll do Are you passionate about youth sports and harnessing the power of brand to drive meaningful impact? Are you excited about the idea of dynamic environments where creativity meets purpose? If so, we invite y…
Skills: Brand management, Sport marketing, Event management, Communication, Budget tracking
Toronto, Ontario, Canada · On-site
$64k–$106k/yr
What you'll do As a Loyalty Specialist, you will play a critical role in executing loyalty marketing campaigns by creating, configuring, and validating loyalty offers across multiple programs and channels. You will colla…
Skills: Loyalty marketing, Campaign execution, Quality assurance, CRM platforms, Marketing technology
Toronto, Ontario, Canada · On-site
$80k–$131k/yr
What you'll do The AI Governance Enablement Manager drives the adoption of AI governance practices across the organization by partnering with AI practitioners, product teams, and business stakeholders. This role translat…
Skills: AI governance, Data governance, Change management, Stakeholder engagement, Risk assessment
Oakville, Ontario, Canada · On-site
$53k–$88k/yr
What you’ll do: Lead machine learning projects that drive origination, credit limit and collection strategies including managing delivery timelines and coordinating team resources Own the full cycle scorecard design and …
Skills: Machine learning, SQL, Python, SAS, Pandas
Ancaster, Ontario, Canada · On-site
$37k–$47k/yr
What you’ll do Customer Service Provides leadership to the team, consistently coaches, and follows up to ensure the delivery of the service model standards are provided to each customer.Leads the B2B Mark’s Commercial Bu…
Skills: Customer service, Leadership, Coaching, Operations management, Inventory management
Toronto, Ontario, Canada · On-site
$80k–$131k/yr
What you'll do The AI Risk & Compliance Manager ensures AI solutions are developed, deployed, and operated responsibly, in alignment with ethical principles, regulatory requirements, and enterprise governance standards. …
Skills: Risk management, Compliance, Audit, Governance, AI risk assessment
Toronto, Ontario, Canada · On-site
$80k–$131k/yr
What you'll do The Stewardship & Quality Manager leads the operational execution of data stewardship and data quality practices, ensuring trusted, well-managed data that supports analytics, AI, and business decision-maki…
Skills: Data quality, Data management, Data governance, Analytics, Metadata management
Oakville, Ontario, Canada · On-site
Role Summary This is a unique opportunity to lead Canadian Tire Bank’s Enterprise Risk Management function while helping build and mature the Bank’s next generation Financial Risk Management capabilities. Reporting to th…
Skills: Enterprise Risk Management, Financial Risk Management, Credit Risk, Capital Management, Liquidity Risk
Brampton, Ontario, Canada · On-site
The Digital Channel Customer Service Representative is a dynamic high-volume Representative that will provide exceptional customer support to eCommerce customers with their inquiries for Canadian Tire and our Family of C…
Skills: Customer service, Active listening, Problem solving, Verbal communication, Browser-based troubleshooting
Ontario, Canada · On-site
$79k–$131k/yr
What you'll do: Maintain an ethical and collaborative relationship between the Dealers and Corporation Champion the execution of Canadian Tires True North Strategy, prioritizing Customers at the Core that enhance the ove…
Skills: Automotive service, Operational excellence, Dealer relationship management, Coaching, Training
Metro Vancouver Regional District, British Columbia, Canada · On-site
$45k–$59k/yr
What you will do Customer Service: Champion and deliver Pro Hockey Life’s Customer Experience Model across the entire Store Team Meet Staff Training Saturation targets related to Product Knowledge and Fit Etiquette Achie…
Skills: Customer service, Staff training, Performance management, Retail operations, Visual merchandising
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You will lead the development of customer growth strategies by transforming complex data and market insights into actionable business recommendations. You will collaborate with cross-functional teams to drive initiatives that improve customer acquisition, engagement, and retention.
Candidates must have 3-5 years of experience in customer strategy, analytics, or consulting with strong business acumen. Proficiency in advanced Excel, data modeling, and the ability to communicate complex insights to senior stakeholders is required.
As an Associate Manager, Customer Strategy, you will help shape customer growth strategies by turning customer insights, analytics, market intelligence, and competitive assessments into clear, actionable business recommendations. You will work with cross-functional partners across the organization to identify growth opportunities, strengthen customer value perceptions, and support strategic decision-making.
Lead and contribute to the development of customer and value strategies that drive growth and build competitive advantage.
Independently lead strategic projects and workstreams, navigating ambiguity, managing stakeholders, and driving initiatives from insight to execution in an agile manner.
Identify customer needs, behaviours, pain points, and market opportunities through research, analytics, and insights.
Generate strategic recommendations and innovative ideas that improve acquisition, engagement, retention, and customer value perception.
Partner with Marketing, Loyalty, Pricing, Merchandising, Customer Experience, Analytics, and other teams to solve business challenges and inform decision-making.
Analyze large and complex datasets to identify actionable insights, quantify opportunities, and support strategic recommendations.
Translate complex insights into clear, compelling executive-ready presentations, business cases, and recommendations.
Influence decisions through structured problem solving, data-driven analysis, and strong strategic storytelling.
3-5 years of experience in Customer Strategy, Insights, Analytics, Consulting, Business Strategy, or a related field.
Strong business acumen with the ability to quickly understand business challenges, identify opportunities, and develop practical, customer-focused solutions.
Demonstrated ability to lead projects or strategic workstreams, manage multiple priorities, and drive outcomes in a fast-paced, evolving environment.
Advanced analytical and problem-solving skills, with the ability to structure ambiguous business questions and translate data into actionable recommendations.
Advanced Excel skills and experience working with large datasets, including data manipulation, analysis, modeling, and insight generation.
Experience using customer research and analytics to inform business decisions and identify growth opportunities.
Ability to connect customer needs and behaviors to commercial outcomes and enterprise priorities.
Excellent communication and presentation skills, including experience developing materials for senior stakeholders.
Strong collaboration and relationship-building skills across cross-functional teams.
A curious, customer-centric mindset with a passion for understanding customer behaviour, uncovering insights, and continuously improving the customer experience.
We’re always looking for great talent! In addition to competitive pay, we offer:
Comprehensive benefits and retirement programs
Performance incentives, Continuing Education Programs
Other perks to support your well-being
Career growth opportunities and product discounts
Broadband Salary range: $64,000.00 and $106,000.00 CAD Annual.
Our typical hiring range is between $64,000 and $85,000 CAD Annual. Salary decisions are also dependent on other factors such as your experience, industry benchmarks, internal equity and other role-specific requirements. For critical roles, the compensation offering will be reviewed to ensure alignment with market rate and conditions and the unique value you bring to the role.
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This posting represents an existing vacancy within our organization.
We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters.
Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, over 1,600 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging! Join us, where there's a place for you here.
We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.
We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.
Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With world-class owned brands and exciting market-leading merchandising strategies, we are continually innovating with purpose: to be there for Canadians from coast-to-coast. We are a group of companies that includes a retail segment, a financial services division and CT REIT. Our retail business is led by Canadian Tire, which was founded in 1922 and provides Canadians with products for life in Canada across its Living, Playing, Fixing, Automotive and Seasonal & Gardening categories. Party City, PartSource and Gas+ are key parts of the Canadian Tire network. Our retail segment also includes Mark's, a leading source for casual and industrial wear, Pro Hockey Life, a hockey speciality store catering to elite athletes, and SportChek, Hockey Experts, Sports Experts, and Atmosphere, which offer the best active wear brands. Our 1,700 retail and gasoline outlets are supported and strengthened by our Financial Services division and the tens of thousands of people employed across the country by our Company, local Dealers, franchisees and petroleum retailers. In addition, CTC owns and operates Helly Hansen, a leading technical outdoor brand based in Oslo, Norway. CTC is an integral part of the communities in which we operate and our legacy of community support, through national and local programs, is initiated and executed by our Corporation, Dealers, franchisees, store operators and employees. Since 2005, our Canadian Tire Jumpstart Charities has been helping kids overcome financial and accessibility barriers to sport and recreation in an effort to provide inclusive play for all kids of all abilities. For more information, visit corp.canadiantire.ca.
Offices: 2180 Yonge St, Toronto, Ontario M4S 2B9, CA
Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With world-class owned brands and exciting market-leading merchandising strategies, we are continually innovating with purpose: to be there for Canadians from coast-to-coast. We are a group of companies that includes a retail segment, a financial services division and CT REIT. Our retail business is led by Canadian Tire, which was founded in 1922 and provides Canadians with products for life in Canada across its Living, Playing, Fixing, Automotive and Seasonal & Gardening categories. Party City, PartSource and Gas+ are key parts of the Canadian Tire network. Our retail segment also includes Mark's, a leading source for casual and industrial wear, Pro Hockey Life, a hockey speciality store catering to elite athletes, and SportChek, Hockey Experts, Sports Experts, and Atmosphere, which offer the best active wear brands. Our 1,700 retail and gasoline outlets are supported and strengthened by our Financial Services division and the tens of thousands of people employed across the country by our Company, local Dealers, franchisees and petroleum retailers. In addition, CTC owns and operates Helly Hansen, a leading technical outdoor brand based in Oslo, Norway. CTC is an integral part of the communities in which we operate and our legacy of community support, through national and local programs, is initiated and executed by our Corporation, Dealers, franchisees, store operators and employees. Since 2005, our Canadian Tire Jumpstart Charities has been helping kids overcome financial and accessibility barriers to sport and recreation in an effort to provide inclusive play for all kids of all abilities. For more information, visit corp.canadiantire.ca.
Offices: 2180 Yonge St, Toronto, Ontario M4S 2B9, CA
