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$50k–$100k/yr
Full-time
bachelor degree, professional certificate
Health insurance, Accident insurance, Life insurance, Discretionary bonuses
Posted 11h ago
~40 hrs/week
Responsibilities
The Investment Associate acts as a resource for clients and assists the Senior Investment Advisor with administrative tasks, transaction processing, and account management. They are responsible for maintaining accurate client records, preparing for meetings, and ensuring all activities comply with firm policies and regulatory requirements.
Requirements
The ideal candidate should have post-secondary education in finance or a related field and demonstrated experience in customer service and account processing. Proficiency in MS Office and strong attention to detail are required, with a preference for candidates holding or working toward a PFP designation and CIRO registration.
Full job description
Investment Associate
Location: This posting is for an existing vacancy in Wellington-Altus’s Toronto office.
Our organization:
Founded in 2017, Wellington-Altus Financial Inc. (Wellington-Altus) is one of Canada’s Top Growing Companies* and the parent company to Wellington-Altus Private Counsel Inc., Wellington-Altus USA Inc., Wellington-Altus Insurance Inc., Wellington-Altus Group Solutions Inc., Independent Advisor Solutions Inc., and Wellington-Altus Private Wealth Inc.—the top-rated** investment dealer in Canada. With more than $50 billion in assets under administration and offices across the country, Wellington-Altus identifies with successful, entrepreneurial advisors and portfolio managers, and their high-net-worth clients.
Reporting to the Senior Investment Advisor, the Associate acts as a resource person for clients and assists the Advisor with administrative tasks and transaction processing related to managing client accounts. The Associate plays a key role in delivering exceptional client service, supporting advisors in meeting preparation and follow-up, and ensuring all activities are completed accurately and in accordance with firm policies and applicable regulatory requirements.
Key responsibilities include:
Build and maintain strong client relationships through regular, responsive communication and proactive support; address inquiries, concerns, and service requests promptly, ensuring clear communication and timely follow-up.
Assist in preparing advisors for client meetings, including managing calendars, preparation of meeting packages, and product or account research as required.
Complete account processing, including opening and maintaining accounts, converting RRSPs to RRIFs, setting up RRIF payments, estates processing, and beneficiary updates.
Process a variety of client transactions (e.g., cheques, deposits, contributions and withdrawals, and incoming/outgoing transfers) with a high degree of accuracy.
Maintain client files and records, ensuring all documentation and notes are complete, accurate, and compliant with firm policies and applicable regulatory requirements.
Act as a resource person for clients, including generating specialized reports and responding to questions about accounts, processes, and products within role scope.
Keep up to date on firm and industry changes and support the team in updating processes accordingly.
Perform other duties as assigned.
The ideal candidate will possess:
Post-secondary education in business administration, finance, accounting, or a related field is preferred; an equivalent combination of education and relevant experience may be considered.
Professional designation such as PFP is considered an asset.
Demonstrated experience in customer service, processing client account transactions and maintaining accurate client documentation and records.
CIRO registration as an Investment Representative (IR) is strongly preferred but not required upon starting.
IR registration must be completed withing12 months of hire.
Proficiency with the MS Office suite, including Word, Excel, Teams, and Outlook.
Experienced in leveraging social media channels to enhance brand awareness and drive audience engagement an asset.
Strong data-entry accuracy and the ability to learn new systems and workflows quickly while following documented procedures.
Demonstrates a high level of accountability, adaptability, and innovation in achieving both day-to-day responsibilities and long-term goals.
Proven ability to take initiative and work independently; a self-starter who thrives in a dynamic, fast-paced environment.
Excellent attention to detail with strong problem-solving and critical thinking abilities; able to identify issues, investigate root causes, and recommend practical solutions.
Exemplary interpersonal and communication skills across multiple mediums (in-person, phone, and virtual), with a collaborative, client-service mindset.
Highly organized with a consistent and reliable work ethic; able to manage a high volume of competing priorities and meet deadlines.
Comfortable with ambiguity and able to adapt quickly to changing needs, processes, and work requirements.
Maintains the highest level of confidentiality and demonstrates integrity and discretion in all client and business interactions.
Compensation & Benefits:
Range $50,000 - $100,000 annually.
This range represents Wellington-Altus' expected range of compensation for this position. Actual compensation will vary and will be based on various factors, such as location, skills, experience, and qualification for the role. Compensation for part-time roles will be pro-rated based on number of hours regularly worked. Wellington-Altus' total compensation package for employees may also include discretionary bonuses as well as other perks and rewards. Wellington-Altus also offers health insurance, accident and life insurance, and other unique benefits per location.
Conditions of employment:
Must be legally eligible to work in Canada.
A background check, satisfactory to the employer, may be required of the successful applicant prior to commencing employment.
Wellington-Altus Private Wealth is strongly committed to equity and diversity within its community and welcomes applications from women, racialized persons, Indigenous peoples, persons with disabilities, and persons of all sexual orientations and genders. All qualified individuals who would contribute to the further diversification of our organization are encouraged to apply.
If you require accommodation for the recruitment process, please let us know at the point of application.
To apply:
Click the Apply for This Job button to submit your resume, cover letter and salary expectations. You will be contacted if you are selected for an interview. Artificial Intelligence (AI) will be used to screen and assess candidates for this role. More information about working at Wellington-Altus can be found on our website at www.wellington-altus.ca.
Investment professionals and entrepreneurs who value an independent approach to investing and wealth management.
Industry
Financial Services
Company size
501-1,000 employees
Founded
2017
Headquarters
Winnipeg, Manitoba
LinkedIn followers
193
Founded in 2017, Wellington-Altus Financial Inc. (Wellington-Altus) is the parent company to Wellington-Altus Private Counsel, Wellington-Altus USA, Wellington-Altus Insurance, and Wellington-Altus Private Wealth—the top-rated* wealth advisory company in Canada and one of Canada’s Best Managed Companies. With more than $20 billion in consolidated assets under administration, and offices across the country, Wellington-Altus identifies with successful, entrepreneurial advisors and portfolio managers, and their high-net-worth clients.
*Investment Executive 2021 Brokerage Report Card.
Offices: 201 Portage Ave, Winnipeg, Manitoba R3B 3K6, CA
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