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Skills: Customer service, Communication skills, Writing skills, Computer skills, Service scheduling
Lowe's Companies, Inc.
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Lowe's Companies, Inc.
Part Time - Head Cashier - Flexible
Tampa, Florida, United States · On-site
Entry level$22B raised
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Lowe's Companies, Inc.
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Full-time
high school
Comprehensive benefits
Posted 2d ago
~40 hrs/week
Responsibilities
The Service Advisor is responsible for creating a positive initial contact with customers and managing the service repair process from scheduling to closing work orders. They must ensure professional communication, handle service inquiries, and coordinate effectively with shop foremen.
Requirements
Candidates must have a high school diploma and the ability to work in a dealership environment with physical requirements such as lifting up to 75 lbs. Strong communication, computer skills, and the ability to sell service work are essential for this role.
Full job description
Job DetailsJob Location: Tampa, FL - Tampa, FL 33619Position Type: Full TimeEducation Level: High SchoolJob Shift: DayJob Category: Customer ServiceFlorida Kenworth is seeking a customer service focused individual to take on our Service Advisor role. Excellent starting wage and comprehensive benefits offered. We are a successful and growing dealer group with locations in over four states that is looking to add another valuable member to our high performing team!
*Expected hours for this role will be 11:30 AM to 8:00 PM, Tuesday through Friday and Saturdays from 7:00 AM to 3:00 PM.
Responsibilities
Create a positive initial contact with service customers Insure that all service phone calls are handled professionally and expediently Work closely with shop foremen to schedule service repairs Perform additional duties as required by the Service Manager Perform all required tasks in accordance with company Standard Operating Procedures
Primary Duties
Open work orders Discuss service issues with customer and create an accurate description of customer's service problems and requests Determine method of payment and explain payment requirements to customer before work commences Maintain communication with customer as necessary during the repair process Maintain complete knowledge of OEM and vendor warranties Close repair orders
Qualifications Ability to work in a dealership environment with frequent exposure to weather elements Willingness and ability to work up to 12 hours per day as required Ability to sell service work Ability to work with customers in a variety of situations Good writing and communication skills Sufficient computer skills Ability to sit, stand, bend, kneel, stoop and or lift/move up to 75 lbs on a regular basis
Related keywords
Service AdvisorCustomer ServiceDealershipWork OrdersRepair OrdersOEMWarrantySchedulingShop ForemanStandard Operating ProceduresAutomotiveService Management
About CSM:
As a leader in the transportation industry, CSM Companies and its subsidiaries offer a comprehensive network of businesses to meet the continued demand for premium transportation products. Our strong history of reinvestment in our employees and businesses make us financially stable and consistent and high level of customer support.
More than 45 years in the industry has set us apart as one of the top Kenworth dealers in North America and three-time Kenworth Dealer of the Year Award recipient.
As a people-focused organization, our group of businesses strive to put our employees and our partners ahead of ourselves.
With a dedicated executive team that leads by example, CSM Companies and its subsidiaries create a foundation on which work can improve life and life can improve work.
Our business is built on a culture where employees feel supported and respected, and we are committed to a fulfilling work-life balance for our people.
Parent company of Wisconsin Kenworth, Michigan Kenworth, CSM Kenworth, Sahling Kenworth, French Ellison Truck Center, Orlando Florida Kenworth, Lakeland Florida Kenworth, Tampa Florida Kenworth, Premier Leasing and Rental, Dedicated Fleet Services, CSM Financial, and Dearth Automotive.
Offices: 2323 Crossroads Dr, 400, Madison, Wisconsin 53718, US
How many Customer Service & Support jobs are open in Tampa, FL right now?
There are currently 3,549 open customer service & support positions in Tampa, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Tampa, FL?
Companies currently hiring include Tampa General Hospital, Lowe's Companies, Inc., Marriott International Hotels, Inc., Hard Rock Hotel & Casino Ottawa, Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Tampa, FL?
Yes — 500 of the 3549 open customer service & support positions offer remote or hybrid work (220 remote, 280 hybrid).
How do I apply for Customer Service & Support jobs in Tampa, FL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.