Sydney, New South Wales, Australia · Hybrid
Help us empower our customers with confidence. We’re looking for a curious and confident Training Specialist who loves helping others feel capable, supported, and in control. If you enjoy explaining how things work, crea…
Skills: Training delivery, Webinar hosting, Content creation, Technical communication, Customer onboarding
Sydney, New South Wales, Australia · On-site
Company Description Creative Activation are the number one retail partner in Australia and New Zealand for Merchandisers, Sales Teams, Brand Ambassadors, Mystery Shoppers and Auditors. Job Description Are you confident, …
Skills: Communication skills, Sales, Customer service, Product demonstration, Product knowledge
Propeller Inc.Sydney, New South Wales, Australia · Hybrid
Propeller is on a mission to take the guesswork out of moving dirt - reducing wasted fuel, time, and money. We do this through the power of maps. Our customers use Propeller’s integrated hardware and software products to…
Skills: Technical troubleshooting, Hardware installation, Drone operation, Customer support, Earthwork
Propeller Inc.Sydney, New South Wales, Australia · Hybrid
Propeller is on a mission to take the guesswork out of moving dirt - reducing wasted fuel, time, and money. We do this through the power of maps. Our customers use Propeller’s integrated hardware and software products to…
Skills: Technical troubleshooting, Hardware installation, Drone operation, Customer support, Earthwork
Sydney, New South Wales, Australia · On-site
$35/hr–$38/hr
Company Description We are for family. For people, for success, for love, for innovation, for each other. Genea is for family, all types. Family defines us, our actions, our vision, our unity. At the core of our business…
Skills: Medical reception, Administrative support, Customer service, Multitasking, Attention to detail
Sydney, New South Wales, Australia · On-site
$70k–$80k/yr
Company Description No better chance, no greater care Genea are world leaders in Fertility treatment, we have been providing industry leading success rates for 40 years and are passionately committed to providing excepti…
Skills: Customer service, Administration, Patient coordination, Appointment scheduling, Financial consultation
Marriott International Hotels, Inc.Sydney, New South Wales, Australia · On-site
NATURAL TALENT Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience …
Skills: Customer service, Team leadership, Food and beverage operations, Guest relations, Maintenance coordination
Sydney, New South Wales, Australia · On-site
Company Description The Company & Hotel We are ‘relentlessly guest obsessed’ at Accor. Everything we do, we do to help our guests feel welcome and valued and to give them the best experience possible. Novotel Sydney Inte…
Skills: Food and beverage service, Customer service, POS system operation, Menu explanation, Hygiene standards
Sydney, New South Wales, Australia · Hybrid
Company Description Creative Activation are the number one retail partner in Australia and New Zealand for Merchandisers, Sales Teams, Brand Ambassadors, Mystery Shoppers and Auditors. Job Description Develop Your Career…
Skills: Account management, Data analysis, Workforce planning, Team leadership, Reporting
Sydney, New South Wales, Australia · Remote Solely
Company Description Getaway Travel Agency USA is a dynamic, Arizona-based travel agency with a global team, specializing in unforgettable vacations: from Disney adventures to luxury cruises and international getaways. We…
Skills: Communication, Customer service, Travel planning, Booking management, Interpersonal skills
Sydney, New South Wales, Australia · Hybrid
Create your best future and join the 2nd Line Assurance team as a Manager, Consumer and CO Assurance. What’s the role? This is an opportunity to step into a visible and influential role within the Consumer and Customer O…
Skills: Assurance, Risk Management, Internal Audit, Root Cause Analysis, Stakeholder Engagement
Sydney, New South Wales, Australia · Hybrid
Company Description The sky's not the limit at Nearmap Property intelligence is reshaping how the world understands the built environment, and Nearmap is driving that. We put powerful aerial imagery, AI-driven analytics,…
Skills: Outbound lead generation, Cold calling, Salesforce, CRM proficiency, SaaS sales
Sydney, New South Wales, Australia · On-site
$98k–$105k/yr
Job Description Full-time, Ongoing positionBased at Western’s Parramatta South CampusSalary: HEW Level 6 $97,693 – $104,713 per annum, plus 17% Super and Leave Loading Lead student-centred Library Learning Hub services t…
Skills: Library management, Service coordination, Team leadership, Rostering, Digital literacy
Sydney, New South Wales, Australia · Hybrid
$100k–$120k/yr
Our client is a global ecommerce accelerator helping ambitious brands grow across performance media, marketplaces and D2C channels. They combine data, tech and strategy to drive measurable growth for some of the world's …
Skills: Account management, SEM, Social advertising, SEO, Google Analytics
Sydney, New South Wales, Australia · On-site
Company Description The Hospital is owned and operated by Ramsay Health Care. Ramsay provides high-quality healthcare to millions of people each year through a network of hospitals, clinics and services in Australia, Eur…
Skills: Operational leadership, Cross-functional team management, Infection prevention, Control principles, WHS compliance
Sydney, New South Wales, Australia · On-site
Company Description Join the Team at Tilda | Sofitel Sydney Wentworth Embark on a journey of luxury and excellence with Sydney’s iconic first international 5-star hotel! Sofitel Sydney Wentworth offers an unforgettable l…
Skills: Food and beverage service, Customer service, Menu knowledge, Table setting, Order delivery
Sydney, New South Wales, Australia · On-site
Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthca…
Skills: Reception, Administration, Customer service, Diary management, Hospitality
Sydney, New South Wales, Australia · On-site
Wärtsilä Energy is at the forefront of the transition to a 100% renewable energy future. We support our partners in accelerating their decarbonisation efforts with our cutting-edge technologies and expertise in power sys…
Skills: Team leadership, Project management, Mechanical engineering, Critical thinking, Operational excellence
Sydney, New South Wales, Australia · On-site
Widen Your Horizons. Join the Next Chapter of Your Career At EssilorLuxottica, we are committed to empowering our people to grow and succeed. This is your opportunity to take your career to the next level, embrace new ch…
Skills: Customer Experience, Sales, Communication Skills, People Skills, Order Processing
Sydney, New South Wales, Australia · On-site
Widen Your Horizons. Join the Next Chapter of Your Career At EssilorLuxottica, we are committed to empowering our people to grow and succeed. This is your opportunity to take your career to the next level, embrace new ch…
Skills: Customer Experience, Sales, Communication Skills, People Skills, Order Processing
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
You will deliver training sessions, host webinars, and create educational resources to ensure customers and colleagues are proficient with the platform. Additionally, you will maintain the Zendesk knowledge base and collaborate with cross-functional teams to support product updates.
The ideal candidate has 1-2 years of customer-facing experience and strong communication skills. You must be tech-savvy, organized, and capable of working independently in a fast-paced environment.
We’re looking for a curious and confident Training Specialist who loves helping others feel capable, supported, and in control. If you enjoy explaining how things work, creating learning resources, and making complex tools feel simple - this might be your perfect next step.
This is a junior-level role, ideal for someone with a year or two of customer-facing experience who’s ready to build their career in a fast-moving tech company.
About the team
Our Training team is small but mighty - we work across departments, bring energy to everything we do, and love finding ways to make learning easier and more engaging. You’ll be supported by our National Training Manager and have exposure to teams across the entire business.
We’re based in North Sydney, and this is a hybrid role - we’re in the office 3 days a week. You’ll be collaborating closely with teams across the business, so we’re looking for someone who’s keen to be part of the energy and connection that comes with being on-site.
At Eftsure, we protect B2B payments from fraud and error - before they happen. Our training team plays a critical role in helping customers and colleagues get the most out of our platform. You’ll deliver training, create useful resources, and make sure users (internal and external) feel confident and equipped.
Your day-to-day will include:
Running onboarding sessions and refresher training for customers
Hosting engaging webinars to walk through product functionality
Delivering internal training (on everything from onboarding to security awareness)
Writing and updating training materials - user guides, process docs, and more
Creating online learning modules for both customers and employees
Keeping our Zendesk knowledge base current and helpful
Collaborating with Customer Success, Product, and Support to stay aligned on changes
Occasionally supporting sales demos when product expertise is needed
You’ve got 1 – 2 years’ experience in a customer-facing role
You’re a strong communicator - comfortable speaking in front of people and writing clearly
You’re tech-savvy and quick to pick up new tools and systems
You’re organised, self-motivated, and happy working independently
You’re naturally curious and love finding better ways to do things
You’re confident, adaptable, and resilient when things change fast
A foot in the door to the world of fintech and SaaS
Hands-on training and development with room to grow
The chance to work on meaningful projects from day one
A fast-growing company with a product that actually solves a real-world problem
A collaborative culture that values your ideas and initiative
Birthday leave
Floating cultural holidays
A paid day off to support a charity of your choice
Annual $250 wellness benefit
Flexible working arrangements
An inclusive team that values energy, curiosity, and kindness
Sound like your kind of opportunity?
We’d love to hear from you. Join Eftsure and help us train and empower the people behind the businesses that power the world.
A note to recruitment agencies: Our internal team has this role covered, so there is no need to reach out - We don't accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. Thank you!
The new security standard for business payments
Eftsure is the global market leader in payment fraud prevention. Specifically designed for businesses, our end-to-end solution safeguarded more than $270b in B2B payments last year. Our mission is to build a safer business community. With a large and continuously growing database of verified vendor details (the only one of its kind), we use multi-factor verification to give businesses greater knowledge and control over onboarding vendors, receiving invoices and making payments. In short, we ensure our customers never pay the wrong people.
Offices: 750 N Saint Paul St, 301, Dallas, Texas 75201, US · Level 6, 122 Walker Street, North Sydney, NSW 2060, AU
There are currently 3,245 open customer service & support positions in Sydney, Australia listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Accor, EVT - Entertainment | Ventures | Travel, The Estée Lauder Companies Inc., Marriott International Hotels, Inc., Guzman y Gomez Mexican Kitchen, among others. Browse the listings above to see every active employer.
Yes — 849 of the 3245 open customer service & support positions offer remote or hybrid work (69 remote, 780 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
