Sydney, New South Wales, Australia · Hybrid
Help us empower our customers with confidence. We’re looking for a curious and confident Training Specialist who loves helping others feel capable, supported, and in control. If you enjoy explaining how things work, crea…
Skills: Training delivery, Webinar hosting, Content creation, Technical communication, Customer onboarding
Lyon, Auvergne-Rhone-Alpes, France · Hybrid
$50k–$55k/yr
Sis ID, fintech française intégrée à Eftsure, développe des solutions innovantes pour sécuriser les paiements B2B et lutter contre la fraude financière. En forte croissance en Europe, nous développons notre présence sur …
Skills: B2B Sales, Closing, Negotiation, Prospecting, German
Lyon, Auvergne-Rhone-Alpes, France · Hybrid
$48k–$50k/yr
Chez Sis ID, nous avons une mission claire : lutter contre la fraude aux paiements et sécuriser les transactions financières des entreprises. Pour accélérer notre croissance, nous recherchons un(e) Alliance Manager passi…
Skills: SaaS sales, B2B sales, Partnership management, Business development, KPI management
Lyon, Auvergne-Rhone-Alpes, France · Hybrid
$48k–$50k/yr
Chez Sis ID, nous avons une mission claire : lutter contre la fraude aux paiements et sécuriser les transactions financières des entreprises. Pour accélérer notre croissance, nous recherchons un(e) Alliance Manager passi…
Skills: SaaS sales, B2B sales, Partnership management, Business development, KPI management
Lyon, Auvergne-Rhone-Alpes, France · Hybrid
$45k–$50k/yr
Sis ID, une société du groupe Eftsure, est le leader mondial de la prévention de la fraude dans les paiements. Nous aidons les entreprises à sécuriser leurs paiements et à fluidifier leur processus d'achat et de paiement…
Skills: Team management, Partner success, HubSpot, Channel management, KPI monitoring
Sydney, New South Wales, Australia · Hybrid
Role Summary: As an integral part of the Go-to Market team, you will be instrumental in driving the retention and expansion of our existing customer base. The Account Manager will be responsible for managing our small an…
Skills: Account Management, Customer Success, Sales, SaaS, CRM
Sydney, New South Wales, Australia · Hybrid
About Us Eftsure, is a fast-scaling SaaS (Software-as-a-Service) Fraud Technology platform that protects the B2B payments of Australian businesses by providing real-time vendor (supplier) verification and real-time payme…
Skills: Java, MSSQL, PostgreSQL, Kubernetes, AWS
Sydney, New South Wales, Australia · Hybrid
About Eftsure Eftsure is a fast-scaling SaaS (Software-as-a-Service) Fraud Technology platform that protects the B2B payments of Australian businesses by providing real-time vendor (supplier) verification and real-time p…
Skills: Quality Engineering, Software Engineering, AI-assisted development, CI/CD, Quality Architecture
Lyon, Auvergne-Rhone-Alpes, France · Hybrid
Sis ID, société du groupe Eftsure et leader mondial de la prévention de la fraude dans les paiements, recherche un(e) Agent Administratif afin de renforcer ses équipes et contribuer au bon déroulement des échanges avec s…
Skills: Administrative Management, Written Communication, English Fluency, Organization, Interpersonal Skills
Lyon, Auvergne-Rhone-Alpes, France · Hybrid
Sis ID, une société du groupe Eftsure, est le leader mondial de la prévention de la fraude dans les paiements. Dans le cadre de notre croissance, nous recherchons un.e Senior Data Engineer pour renforcer nos équipes de d…
Skills: Java, Spring, Angular, TypeScript, MongoDB
Lyon, Auvergne-Rhone-Alpes, France · Hybrid
Sis ID, fintech française intégrée à Eftsure, développe des solutions innovantes pour sécuriser les paiements B2B et lutter contre la fraude financière. En forte croissance en Europe, nous renforçons notre présence sur l…
Skills: B2B Sales, Closing, Negotiation, Italian Language, French Language
Sydney, New South Wales, Australia · Hybrid
Location: North Sydney (Hybrid) Employment Type: Full-time Reports to: Head of Demand Generation Direct Reports: None - Individual Contributor About Eftsure Eftsure is Australia’s leading B2B SaaS platform protecting bus…
Skills: Account-Based Marketing, Demand Generation, B2B Marketing, Campaign Management, Pipeline Reporting
Sydney, New South Wales, Australia · Hybrid
About Eftsure Eftsure is a global fraud prevention and payments protection platform, helping businesses protect themselves from payment fraud, cyber threats, and financial crime. We're on a mission to make every payment …
Skills: SIEM, EDR/XDR, Incident Response, Threat Hunting, Detection Engineering
Sydney, New South Wales, Australia · Hybrid
About Eftsure Eftsure is a fast-scaling SaaS company on a mission to eliminate payment fraud. Our platform protects organisations by verifying suppliers and safeguarding business payments, helping finance teams move mone…
Skills: ERP Administration, Sage Intacct, System Configuration, Integration Management, Finance Process Optimization
Sydney, New South Wales, Australia · Hybrid
About Eftsure Eftsure is a fast-scaling SaaS company on a mission to eliminate payment fraud. Our platform protects organisations by verifying suppliers and safeguarding business payments, helping finance teams move mone…
Skills: ERP Administration, Sage Intacct, Finance Process Improvement, System Integration, Data Governance
Lyon, Auvergne-Rhone-Alpes, France · Hybrid
$40k–$60k/yr
Sis ID, fintech française intégrée à Eftsure, développe des solutions innovantes pour sécuriser les paiements B2B et lutter contre la fraude financière. En forte croissance en Europe, nous développons notre présence sur …
Skills: B2B Sales, Closing, Negotiation, German Fluency, French Fluency
Sydney, New South Wales, Australia · Hybrid
Help Build a More Secure Payments Ecosystem At Eftsure, we're on a mission to protect businesses from fraud and payment risk. Trusted by thousands of organisations across Australia, New Zealand and beyond, our platform h…
Skills: Production Support, SQL, Splunk, Grafana, C#
Lyon, Auvergne-Rhone-Alpes, France · Hybrid
Sis ID, une société du groupe Eftsure, est le leader mondial de la prévention de la fraude dans les paiements. Nous aidons les entreprises à sécuriser leurs paiements et à fluidifier leur processus d'achat et de paiement…
Skills: Pre-sales Engineering, API Integration, SaaS, Technical Presentations, Client Relationship Management
Lyon, Auvergne-Rhone-Alpes, France · Hybrid
Sis ID, fintech française intégrée à Eftsure, développe des solutions innovantes pour sécuriser les paiements B2B et lutter contre la fraude financière. En forte croissance en Europe, nous renforçons notre présence sur l…
Skills: B2B Sales, Closing, Communication, Negotiation, Italian Language
Sydney, New South Wales, Australia · Hybrid
About us Eftsure's solutions provide best practice internal controls for the digital age, reduce business-to-business payment fraud and errors, meet compliance standards and facilitate supplier on-boarding. Our unique Sa…
Skills: Attention To Detail, Analytical Thinking, Customer Service, Outbound Calling, Inbound Call Handling
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
You will deliver training sessions, host webinars, and create educational resources to ensure customers and colleagues are proficient with the platform. Additionally, you will maintain the Zendesk knowledge base and collaborate with cross-functional teams to support product updates.
The ideal candidate has 1-2 years of customer-facing experience and strong communication skills. You must be tech-savvy, organized, and capable of working independently in a fast-paced environment.
We’re looking for a curious and confident Training Specialist who loves helping others feel capable, supported, and in control. If you enjoy explaining how things work, creating learning resources, and making complex tools feel simple - this might be your perfect next step.
This is a junior-level role, ideal for someone with a year or two of customer-facing experience who’s ready to build their career in a fast-moving tech company.
About the team
Our Training team is small but mighty - we work across departments, bring energy to everything we do, and love finding ways to make learning easier and more engaging. You’ll be supported by our National Training Manager and have exposure to teams across the entire business.
We’re based in North Sydney, and this is a hybrid role - we’re in the office 3 days a week. You’ll be collaborating closely with teams across the business, so we’re looking for someone who’s keen to be part of the energy and connection that comes with being on-site.
At Eftsure, we protect B2B payments from fraud and error - before they happen. Our training team plays a critical role in helping customers and colleagues get the most out of our platform. You’ll deliver training, create useful resources, and make sure users (internal and external) feel confident and equipped.
Your day-to-day will include:
Running onboarding sessions and refresher training for customers
Hosting engaging webinars to walk through product functionality
Delivering internal training (on everything from onboarding to security awareness)
Writing and updating training materials - user guides, process docs, and more
Creating online learning modules for both customers and employees
Keeping our Zendesk knowledge base current and helpful
Collaborating with Customer Success, Product, and Support to stay aligned on changes
Occasionally supporting sales demos when product expertise is needed
You’ve got 1 – 2 years’ experience in a customer-facing role
You’re a strong communicator - comfortable speaking in front of people and writing clearly
You’re tech-savvy and quick to pick up new tools and systems
You’re organised, self-motivated, and happy working independently
You’re naturally curious and love finding better ways to do things
You’re confident, adaptable, and resilient when things change fast
A foot in the door to the world of fintech and SaaS
Hands-on training and development with room to grow
The chance to work on meaningful projects from day one
A fast-growing company with a product that actually solves a real-world problem
A collaborative culture that values your ideas and initiative
Birthday leave
Floating cultural holidays
A paid day off to support a charity of your choice
Annual $250 wellness benefit
Flexible working arrangements
An inclusive team that values energy, curiosity, and kindness
Sound like your kind of opportunity?
We’d love to hear from you. Join Eftsure and help us train and empower the people behind the businesses that power the world.
A note to recruitment agencies: Our internal team has this role covered, so there is no need to reach out - We don't accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. Thank you!
The new security standard for business payments
Eftsure is the global market leader in payment fraud prevention. Specifically designed for businesses, our end-to-end solution safeguarded more than $270b in B2B payments last year. Our mission is to build a safer business community. With a large and continuously growing database of verified vendor details (the only one of its kind), we use multi-factor verification to give businesses greater knowledge and control over onboarding vendors, receiving invoices and making payments. In short, we ensure our customers never pay the wrong people.
Offices: 750 N Saint Paul St, 301, Dallas, Texas 75201, US · Level 6, 122 Walker Street, North Sydney, NSW 2060, AU
The new security standard for business payments
Eftsure is the global market leader in payment fraud prevention. Specifically designed for businesses, our end-to-end solution safeguarded more than $270b in B2B payments last year. Our mission is to build a safer business community. With a large and continuously growing database of verified vendor details (the only one of its kind), we use multi-factor verification to give businesses greater knowledge and control over onboarding vendors, receiving invoices and making payments. In short, we ensure our customers never pay the wrong people.
Offices: 750 N Saint Paul St, 301, Dallas, Texas 75201, US · Level 6, 122 Walker Street, North Sydney, NSW 2060, AU
