Singapore, Singapore · On-site
About Us At Logicalis Asia Pacific, this is where you belong, grow, and thrive — at one of APAC's leading AI-driven technology integrators. As the Architects of Change™, we combine global expertise with local insight to …
Skills: Cisco IOS, Network Troubleshooting, Fortinet, Palo Alto, Aruba ClearPass
Singapore, Singapore · On-site
WE TAKE YOU ABOVE BEYOND Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands. Job Responsibilities • Responsible for handling…
Skills: Food and Beverage Service, Guest Relations, Upselling, Reservation Management, Menu Knowledge
Singapore, Singapore · On-site
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and to let our indiv…
Skills: Customer Service, Sales Performance, KPI Achievement, Loss Prevention, Visual Merchandising
Singapore, Singapore · On-site
Job Description Who we are Aberdeen Investments is part of Aberdeen Group plc, one of the UK’s leading Wealth & Investments groups. Strengthening talent and culture is one of our strategic priorities. We strive to make A…
Skills: Transfer Agency Operations, Client Servicing, Project Management, Change Management, Stakeholder Management
Singapore, Singapore · On-site
WE TAKE YOU ABOVE BEYOND Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands. Job Responsibilities Provide friendly, excellen…
Skills: Guest Service, Upselling, Staff Supervision, Staff Training, Fine Dining Service
Singapore, Singapore · On-site
Company Description Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers a…
Skills: SaaS Sales, Enterprise Account Management, Pipeline Management, Solution Selling, Strategic Prospecting
Nova Ltd.Singapore, Singapore · On-site
The SNT department at Nova Singapore is looking for a Field Service Engineer to support our business and drive its growth. As a Field Service Engineer, you will play a pivotal role in SNT division, contributing to the ov…
Skills: Customer Support, System Maintenance, Technical Training, Inventory Management, Equipment Integration
Singapore, Singapore · On-site
Warehouse & Wine Experience Specialist | Singapore | On-site | Calravel Pte. Ltd. | Wine Adore is building a modern wine experience through curated products, immersive wine tastings, and a growing digital ecosystem acros…
Skills: Warehouse Operations, Inventory Management, Customer Service, Wine Tasting, Hospitality
Singapore, Singapore · Hybrid
As Datadog’s in-house product experts, the Technical Escalation Engineering (TEE) team plays a critical role in driving our global success. We enable our customers, from the world’s most innovative startups to the larges…
Skills: Technical Troubleshooting, Incident Management, Service Management, Customer Advocacy, Mentoring
Singapore, Singapore · On-site
$3k–$4k/mo
Inside Sales Executive Salary Range: - $3000–$4000 Location: - Tai Seng Benefits: - 0–20% Monthly Performance Related Pay - 2% Monthly Medical Allowance - Yearly Salary Increment Job Description: - Actively seek out and …
Skills: Cold Calling, Outbound Sales, Customer Relationship Management, Quotation Preparation, Sales Coordination
Singapore, Singapore · On-site
Moomoo is more than just a global investment and trading platform—we’re a fast-growing force in the wealth-tech space, committed to transforming the way people invest. Since our founding in 2018, we've rapidly expanded a…
Skills: Client Servicing, Account Opening, Sales Process Development, Customer Data Reporting, Compliance
Singapore, Singapore · On-site
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or si…
Skills: Wealth management, Customer service, Sales, Financial planning, Relationship management
Singapore, Singapore · On-site
Company Description Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers a…
Skills: SaaS Sales, Enterprise Account Management, Pipeline Management, Solution Selling, Strategic Prospecting
Singapore, Singapore · On-site
At Xtremax, we are passionate about leveraging technology to deliver innovative digital solutions that empower businesses and governments across the region. We are looking for a proactive and service-oriented Desktop Eng…
Skills: Active Directory, Microsoft Entra ID, Microsoft 365, Network Infrastructure, Hardware Troubleshooting
Singapore, Singapore · On-site
We are seeking an experienced and strategic Head of Operations to lead and scale our operational functions across the organization. This role is responsible for ensuring the efficient, secure, and compliant delivery of p…
Skills: Operational Strategy, Payment Operations, Risk Management, Compliance, Process Optimization
Singapore, Singapore · Hybrid
PRISM+ is Singapore’s leading homegrown electronics brand, with a presence across key markets in Australia, Malaysia and the Philippines. The brand’s mission is to make premium technologies accessible to the masses—disru…
Skills: Customer Experience Management, Technical Support, Complaint Resolution, Data Analysis, Case Management
Singapore, Singapore · On-site
Company Description Carousell is the leading classifieds group in Greater Southeast Asia on a mission to inspire the world to start buying and selling, and to make secondhand the first choice. Founded in August 2012 in S…
Skills: Customer Service, Retail Operations, Visual Merchandising, Inventory Management, Sales Support
Singapore, Singapore · Hybrid
We are a global technology consultancy firm with offices in Middle East, Asia, Europe and USA. We deliver business benefits through innovation. We leverage cutting-edge technology led solutions delivered by a team of ski…
Skills: Business Analysis, Systems Analysis, Requirements Gathering, Stakeholder Management, Incident Management
Singapore, Singapore · On-site
Company Description Stay at the award-winning ibis Singapore on Bencoolen, a 4-star hotel in the heart of Bugis. Ideal for business and leisure travellers, our 534-room hotel offers refurbished rooms, modern comfort, and…
Skills: Front Office Operations, Guest Relations, Problem Solving, Leadership, Opera PMS
Cushman & WakefieldSingapore, Singapore · On-site
Job Title Building Trades Worker - Expression of Interest Job Description Summary The Maintenance Assistant provides support and is accountable for delivering on our commitments to our residents. This includes quality mo…
Skills: Plumbing, HVAC, Basic Electric, General Carpentry, Painting
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Manage and resolve critical network and security incidents within a 24/7 operations center to ensure minimal customer impact. Perform software upgrades, vulnerability assessments, and maintain technical documentation for diverse enterprise network environments.
Requires at least 7 years of experience in network and security technologies with professional certifications like CCNP or ACCP. Must possess deep expertise in multi-vendor environments including Cisco, Fortinet, and Palo Alto, along with strong L2/L3 troubleshooting skills.
About Us
At Logicalis Asia Pacific, this is where you belong, grow, and thrive — at one of APAC's leading AI-driven technology integrators.
As the Architects of Change™, we combine global expertise with local insight to help organisations accelerate their journey toward becoming AI-ready enterprises. With 7,000+ professionals across 30 territories and more than 10,000 clients worldwide, we deliver lifecycle services across cloud, connectivity, collaboration, cybersecurity, and managed services — providing real-time visibility and intelligence across our clients' digital ecosystems.
You'll belong as part of a collaborative regional team embedded within a global organisation. You'll grow through hands-on experience with the world's leading technology partners, supported by investment in certifications, consulting capability, and cross-border opportunity. And you'll thrive in a culture built on inclusion, trust, and continuous improvement.
Logicalis is proud to be a Great Place to Work® Certified™ organisation across multiple APAC markets — because the commitment we bring to our clients belongs equally to our people.
Join us and help shape the future of technology across APAC.
Understand the process and practices related to Support Templates and Standard Operating Procedures.
Take lead and drive critical incidents with team and vendors to reduce resolution time or provide workaround.
Extensive professional experience focused on Cisco products, with a strong proficiency in at least two additional products such as Aruba, Fortinet, or Palo Alto, providing an extra advantage.
Perform IOS upgrades and patches to fix software and ensure that the environment is bug/vulnerable free by keeping system with up-to-date software.
Effectively handle complex network and security production issues adeptly, offering swift workarounds or resolutions by identifying and isolating faulty paths to minimize customer impact. Collaborate with principal vendors, partners, and customers to deliver a permanent resolution within the specified timelines.
Have expertise in conducting vulnerability assessments, recognizing affected products according to principal advisories, and implementing prompt solutions or workarounds to address the vulnerabilities.
Working in 24/7 operations center and standby role for after office hours support on monthly rotational basis. Able to assist primary standby engineers
Able to follow and meet customer SLA for all the incidents and requests / responsible for the service delivery.
Undertake escalation for Enterprise Networking related matters from level 1/2 helpdesk engineers, perform level 2/3 troubleshooting as well as hardware field replacement works for customers.
Responsible for maintain/updating technical documentations for configuration changes made via helpdesks and/or managed services customers.
Responsible for working and closing of support tickets when applicable and providing timely updates to helpdesk personnel and customer for support cases that has been allocated to you.
Have good understanding on Service now ticketing tools & reporting and able to create knowledge base articles for complex Network related issues.
Able to create SOP (standard operating procedure) documents for Network Patching/troubleshooting activities.
Must possess good written/documentation and verbal communication skills and the ability to modify and update customer network diagrams and documents as needed.
Comprehensive knowledge of the ITIL processes within the support center and create detailed change plans for network activities.
Experience working in a team within a complex and fast-paced environment.
Excellent problem-solving skills with the ability to focus on the salient facts to resolve an issue.
Mentor L1/2 team members on technical issues.
Preferred professional certification such as CCNP or ACCP, or equivalent certifications, with a minimum of 7+ years of work experience in network, wireless, and security technologies.
An additional advantage would be possessing any one more professional certification such as Checkpoint/Fortinet/Palo Alto/F5.
Familiarity with ITIL principles, specifically in Incident, Change, Problem, and Service Management.
Proficient in drafting incident reports and root cause analysis (RCA) reports for network outages.
Have experience collaborating with vendors and customers during outage situations and providing guidance to both junior team members and customers on the effective recovery of services.
Hands on experience in Operations/BAU for fixing user/infra issues in production environment is essential and Sharp L2 and L3 troubleshooting skills desirable.
Applicants should possess Network Operations experience, supporting diverse sectors, including mid-range to large company network designs, with a minimum of 5 years of experience in large-scale network support.
Essential expertise in multi-product and technology knowledge, including Cisco, Fortinet, HPE, Palo Alto, F5, and Checkpoint.
Comprehensive understanding of network operating systems, including but not limited to Cisco IOS, AirOS & NXOS, Aruba ClearPass, FortiOS, etc.
Proficiency in analyzing network packet data to identify the underlying cause of network-related issues, using tools such as Wireshark, etc.
Capable of executing software patching for Cisco Routers/Switches/NXOS/Wireless/ISE, Fortinet Firewall, Manager & Analyzer, Aruba ClearPass in a production environment, aiming for minimal or no downtime whenever feasible.
Hands on experience on Enterprise Networking operations, including VSS, VPC, Cisco ACI, Stacking, Multicast, MPLS, SDWAN, DNAC, DMVPN, IOS-WLC and Airos-WLC , OFDMA, WIFI-6E, MERAKI etc.
In-depth understanding of communication protocols (mainly TCP/IP), routing protocols (e.g. BGP, OSPF), VPN Tunnel (GRE & IPSec), HSRP / VRRP, QoS, IP Flow Top Talkers, NAT, PAT, Port Channel, VXLAN, Policy Routing.
Ability in performing RMAs for faulty devices in production.
Working experience on multiple customer environments with multi-vendor products.
Highly skilled in packet analysis, network analysis tools, troubleshooting, and analytical fault diagnosis.
Minimum knowledge in scripting/programming with Python, Perl, etc.
Interested applicants are invited to apply via our careers portal. Only shortlisted candidates will be notified.
As part of our recruitment process, we collect and process personal data relating to job applicants. By submitting your application, you consent to the collection, use, and/or disclosure of your personal data in accordance with our Data Protection Notice for Job Applicants.
At Logicalis, we are committed to creating a diverse and inclusive workplace where everyone can thrive.
We are Architects of Change™. We help organisations succeed in a digital-first world. At Logicalis, we harness our collective technology expertise to help our clients build a blueprint for success, so they can deliver sustainable outcomes that matter. As a global technology service provider, we deliver AI-powered technology solutions built for reliability and scale, across cloud, connectivity, collaboration and security. Our 7000+ ‘Architects of Change’ are based in over 30 territories around the globe, helping our 10,000+ clients across a range of industry sectors, create sustainable outcomes through technology. Logicalis has annualised revenues of $1.7 billion, from operations in Europe, North America, Latin America, Asia Pacific, and Africa. It is a division of Datatec Limited, listed on the Johannesburg Stock Exchange, with revenues of over $3.7 billion. For more information visit www.logicalis.com
Offices: Building 8, Foundation Park, Roxborough Way, Maidenhead, Berkshire SL6 3UD, GB
There are currently 1,501 open customer service & support positions in Singapore, Singapore listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Marina Bay Sands, Accor, Hilton, NCS Group, UOB, among others. Browse the listings above to see every active employer.
Yes — 236 of the 1501 open customer service & support positions offer remote or hybrid work (34 remote, 202 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
