This role in Xtremax is focused on improving the citizen service journey by uncovering user needs, analyzing data, and applying design thinking to inform product strategy, development, and design decisions. The UI/UX Res…
Skills: User Research, Service Design, UX Design, UI Design, Design Thinking
Overview We are looking for a detail-oriented Software Quality Engineer to ensure the quality, reliability, and performance of our applications across multiple projects. This role involves planning and executing tests, i…
Skills: Software Quality Assurance, Test Automation, Appium, Espresso, Selenium
At Xtremax, our Project Executives are known as helmsman. Why? This is because they are at the helm of each project, always ready to steer our developers and designers in the right direction. They ensure that the team ne…
Skills: Project Management, Project Planning, Stakeholder Management, Operational Management, Communication
The Operations Analyst is responsible for supporting and improving the Company's operational processes, financial monitoring, cloud cost management, internal systems, and corporate governance activities. This role will w…
UX Researcher and Service Designer - Public Sector (Part-Time)
Singapore, Singapore · On-site
Mid level
This role in Xtremax is focused on improving the citizen service journey by uncovering user needs, analyzing data, and applying design thinking to inform product strategy, development, and design decisions. The UX Resear…
Skills: UX Research, Service Design, UI Design, Figma, Wireframing
Being a Data Engineer with Xtremax means more than just moving data around—you’ll help design, build, and maintain the pipelines and systems that power our products and analytics. You’ll work closely with architects, ana…
Are you someone who’s curious, bold, and eager to learn? Do you enjoy thinking critically, forming opinions, and discussing ideas that challenge the norm? We’re looking for a young, dynamic individual to join our CEO Off…
At Xtremax, we believe people are our greatest asset. We're looking for a passionate and energetic Senior People & Culture Executive (Recruiter) who thrives in a fast-paced environment and enjoys building great teams whi…
We are looking for a proactive and relationship-driven Government Account Manager to strengthen Xtremax's engagement with government and public-sector customers. In this role, you will be responsible for developing stron…
We are looking for a results-driven Business Development Manager to lead new business growth within the government and public sector. In this role, you will be responsible for identifying and developing new business oppo…
Skills: Business Development, Government Relations, Sales Lifecycle Management, Strategic Planning, Account Management
We are looking for an experienced Senior Solution Architect to join our team and support government digital transformation initiatives. In this role, you will work closely with government clients, business stakeholders, …
Skills: Solution Architecture, Pre-Sales, Technical Consulting, Government Tenders, RFP Analysis
Being a Mobile Engineer at Xtremax means building applications that deliver smooth, secure, and engaging experiences for users on the go. You’ll work with both native and cross-platform technologies, apply modern develop…
At Xtremax, we're looking for an experienced Solution Architect to lead the modernization of enterprise .NET applications into scalable, cloud-native solutions. This role combines architecture leadership with hands-on so…
Skills: Solution Architecture, .NET 8/10, C#, Microsoft Azure, Microservices
Full Stack Developer - Test-First Engineering (Public Sector)
Bandung, Central Java, Indonesia · On-site
Mid level
At Xtremax, we're building technology that makes digital services more accessible and inclusive for everyone. As a Full Stack Developer, you'll contribute to solutions that help development teams deliver accessible, reli…
At Xtremax, we're looking for an Operations Support Engineer to help build, operate, and continuously improve the cloud platforms that power large-scale, mission-critical digital services. In this role, you'll work acros…
Xtremax is seeking an experienced Project Manager to lead and deliver complex application modernization projects within our Client. The ideal candidate will have a strong technical background, extensive experience in the…
Technical Business Analyst - Cloud & AI (Public Sector)
Singapore, Singapore · On-site
Senior
At Xtremax, we build digital platforms that power services used by millions. As a Technical Business Analyst (Cloud & AI), you'll work at the intersection of technology, business, and customer engagement—helping organisa…
Skills: Business Analysis, Cloud Computing, Artificial Intelligence, Requirement Gathering, User Stories
At Xtremax, we build and operate technology that supports critical digital services used by public sector organisations and enterprises. As a Security Operations Engineer, you will play a key role in ensuring internet-fa…
At Xtremax, we build and support technology that powers critical digital services across Singapore's public sector. We're looking for a Technical Integration Engineer (Cybersecurity Platform) to join a high-impact cybers…
Skills: Cybersecurity Integration, SIEM, Cloud Infrastructure, Linux Administration, Networking
You turn messy, ambiguous business problems into clear, testable plans. At Xtremax, Business Analysts lead discovery and planning for client projects and internal products. You research markets and stakeholders, separate…
Skills: Business Analysis, Requirement Documentation, Stakeholder Management, Process Mapping, BPMN
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
bachelor degree, professional certificate
Posted 6d ago
~40 hrs/week
Responsibilities
The role involves uncovering user needs and applying design thinking to inform product strategy and digital service development. You will collaborate with cross-functional teams to create UX artifacts and define KPIs to measure service effectiveness.
Requirements
Candidates must have 2-5 years of experience in UX research or UI design with a strong background in service design or HCI. Proficiency in tools like Figma and experience working in agile environments are essential for this position.
Full job description
This role in Xtremax is focused on improving the citizen service journey by uncovering user needs, analyzing data, and applying design thinking to inform product strategy, development, and design decisions. The UI/UX Researcher and Service Designer will be responsible for generating insights, mapping user experiences, and collaborating across teams to design seamless and impactful digital services. Candidates with public sector experience are preferred, as this role supports IT projects for government agencies.
Responsibility:
User Research & InsightsService & Design Strategy
Apply design thinking principles to solve problems and propose innovative solutions.
Facilitate workshops and ideation sessions to drive user-centric solutions.
Collaborate with cross-functional teams to address key issues in the customer journey.
Ensure usability and accessibility of products and service concepts.
Define and track KPIs to measure service effectiveness and recommend improvements.
Provides UX artefacts such as customer journey maps, personas, wireframes, and prototypes based on the research.
Continuous Learning & Best Practices
Stay current with UX research and service design methodologies, tools, and trends.
Must Have
Proven 2-5 years of experience as a UX Researcher and/or Web Application UI Designer.
Background in Service Design, UX Design, HCI, or related fields (advanced degree or certification preferred).
Strong collaboration skills with Product, Tech, Data, and Business stakeholders.
Knowledge of product/web/application design processes and emerging technologies.
Experience working in agile environments with systems thinking and project leadership.
Proficiency with tools such as Figma or Adobe Creative Suite.
Skilled in both traditional and modern research methods.
Ability to synthesize insights into practical deliverables such as blueprints, journey maps, and process flows.
Strong communication, presentation, and negotiation skills.
Self-directed, organized, and able to manage complex problem spaces.
Good to Have:
Experience with Singapore Government Project will be advantageous.
Degree/Diploma in Computer Science, Product Management, or related fields.
Understanding of SDLC (Software Development Life Cycle).
Familiarity with product management frameworks and tools (Agile, Scrum, Jira, Confluence, etc.) is a plus.
Experience in illustration, visual and graphic design.
Experience with a content management system/website project.
Certificate Preferred:
Certified ScrumMaster (CSM) / Professional Scrum Master (PSM)
Xtremax is a leading cloud solutions provider that has helped to transform and maximise the digital possibilities of some of the biggest names in the region. Built on the belief that every client deserves to enjoy the advantages that come with cloud technology, we have been delivering simple solutions for tough problems since 2003.
With a superior technical knowledge of the entire cloud ecosystem, deep understanding of customer needs at different levels of cloud maturity, and a relentless pursuit of breaking new ground, Xtremax has grown to become the preferred partner for various Singapore government agencies, MNCs and private organisations.
Today, we’re a large family network with a regional presence across Singapore, Indonesia, and Malaysia.
Offices: CT Hub 2, #03-57/58, 114 Lavender Street, Singapore, 338729, SG · Jalan Pasir Kaliki No. 231, Bandung, West Java 40162, ID
Enterprise ApplicationPortals and CMSCloud ComputingUser ExperienceTechnical Support Servicesand Machine Learning and Artificial IntelligenceInformation TechnologyInformation ServicesAdvertising
Xtremax is a leading cloud solutions provider that has helped to transform and maximise the digital possibilities of some of the biggest names in the region. Built on the belief that every client deserves to enjoy the advantages that come with cloud technology, we have been delivering simple solutions for tough problems since 2003.
With a superior technical knowledge of the entire cloud ecosystem, deep understanding of customer needs at different levels of cloud maturity, and a relentless pursuit of breaking new ground, Xtremax has grown to become the preferred partner for various Singapore government agencies, MNCs and private organisations.
Today, we’re a large family network with a regional presence across Singapore, Indonesia, and Malaysia.
Offices: CT Hub 2, #03-57/58, 114 Lavender Street, Singapore, 338729, SG · Jalan Pasir Kaliki No. 231, Bandung, West Java 40162, ID
Enterprise ApplicationPortals and CMSCloud ComputingUser ExperienceTechnical Support Servicesand Machine Learning and Artificial IntelligenceInformation TechnologyInformation ServicesAdvertising