San Francisco, California, United States · On-site
About The Role & Team Amplitude is the leading AI analytics platform, and our ability to deliver measurable customer outcomes quickly is a key part of how we keep that lead. The Customer FDE (Forward Deployed Engineering…
Skills: TypeScript, React, Python, Node.js, AWS
San Francisco, California, United States · Remote OK
Company Description An enterprise client is seeking a freelancers to support high-volume hardware shipping and logistics inquiries. The selected candidates will assist with customer communication, internal coordination, …
Skills: Customer Service, Logistics Support, Shipping Coordination, CRM Management, Written Communication
San Francisco, California, United States · Remote OK
Company Description An enterprise client is seeking a team of professionals to act as Support Representatives. You'll work directly with the users, answering any questions they might have via phone and/or email. The depa…
Skills: Technical Troubleshooting, Customer Support, CRM Platforms, Salesforce, Zendesk
San Francisco, California, United States · On-site
$40/hr–$45/hr
Licensed Vocational Nurse with Current Phlebotomy Skills | $40–$45/hr Location: San Francisco, CA 94105. Pay: $40–$45 per hour, based on qualifications and experience. Employment Type: W-2 | Choose either part-time or PR…
Skills: Phlebotomy, Venipuncture, Patient Intake, Vital Signs, Clinical Documentation
San Francisco, California, United States · On-site
$35/hr–$40/hr
Certified Medical Assistant with Current Phlebotomy Skills | $35–$40/hr Location: San Francisco, CA 94105. Pay: $35–$40 per hour, based on qualifications and experience. Employment Type: W-2 | Choose either part-time or …
Skills: Phlebotomy, Venipuncture, Patient Intake, Vital Signs Collection, POC Testing
San Francisco, California, United States · On-site
$35/hr–$40/hr
Certified Medical Assistant with Current Phlebotomy Skills | $35–$40/hr Location: San Francisco, CA 94105. Pay: $35–$40 per hour, based on qualifications and experience. Employment Type: W-2 | Choose either part-time or …
Skills: Phlebotomy, Venipuncture, Patient Intake, Vital Signs, Point-of-care Testing
San Francisco, California, United States · Hybrid
$25/hr–$30/hr
First Place For Youth-Join Our Team Video! Are you dedicated to empowering and supporting youth, regardless of their background? We're searching for passionate individuals to make a positive impact on the lives of foster…
Skills: Data entry, Administrative support, Youth engagement, Cultural competency, Organization
San Francisco, California, United States · Hybrid
$100k–$110k/yr
About the role As a Benefits Renewal Advisor, you’ll help manage the Rippling Brokerage book of business and be responsible for advising small business owners during their annual insurance renewal. You will also support …
Skills: Consultative Account Management, Group Health Insurance, Client Communication, Insurance Renewal, Client Consultation
San Francisco, California, United States · On-site
$70k–$76k/yr
Benefits: 401(k) 401(k) matching Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Title: Restaurant Manager Employment Type: Full time…
Skills: Staff Management, Training & Development, Cost Control, Customer Satisfaction, Sanitation Standards
San Francisco, California, United States · On-site
$60k–$65k/yr
Insidesource DEI Statement By nurturing a culture where everyone experiences a deep sense of belonging and equity of opportunity, we will uphold our vision to “unleash human and business potential.” We commit…
Skills: Customer Service, Order Management, Microsoft Office, Project Management, Communication
San Francisco, California, United States · On-site
As a Forward Deployed Engineer, you're the reason our customers go from "this is cool" to "we can't operate without this." You'll work closely with our customers and ship the code that unlocks immense value for them. You…
Skills: Python, TypeScript, Customer Discovery, Production Software Engineering, Integration
San Francisco, California, United States · On-site
Job Description This is a Full-time or Part-time driver position with BABA Logistics, Inc, delivering packages! We need reliable, independent, flexible, hard workers who pay attention to details, can quickly problem solv…
Skills: Driving, Package Delivery, Customer Service, Problem Solving, Time Management
San Francisco, California, United States · On-site
Company Description Job Description This is a Full-time or Part-time driver position with BABA Logistics, Inc, delivering packages! We need reliable, independent, flexible, hard workers who pay attention to details, can …
Skills: Driving, Package Delivery, Customer Service, Problem Solving, Time Management
Lever Demo 2San Francisco, California, United States · On-site
A Bit About Us Lever's vision is connecting human potential to meaningful work. Hiring is the most strategic challenge that every company faces, and Lever is one of the most recognized brands in talent acquisition softwa…
Skills: Customer Success Management, Onboarding, Churn Reduction, Renewal Management, Stakeholder Management
Lever Demo 2San Francisco, California, United States · On-site
A Bit About Us Lever's vision is connecting human potential to meaningful work. Hiring is the most strategic challenge that every company faces, and Lever is one of the most recognized brands in talent acquisition softwa…
Skills: Customer Success Management, Onboarding, Churn Reduction, Renewal Management, Stakeholder Management
Lever Demo 2San Francisco, California, United States · On-site
A Bit About Us Lever's vision is connecting human potential to meaningful work. Hiring is the most strategic challenge that every company faces, and Lever is one of the most recognized brands in talent acquisition softwa…
Skills: Customer Success Management, Onboarding, Churn Reduction, Relationship Management, Renewal Execution
San Francisco, California, United States · On-site
$28/hr–$29/hr
About Sentral Sentral is a network of communities redefining the way people live. Sentral’s mission is to be the leading residential hospitality operator through superior performance, enhanced experience, and a network o…
Skills: Customer Service, Hospitality Management, Interpersonal Communication, Problem Solving, Conflict Resolution
San Francisco, California, United States · On-site
The ideal candidate will have a love for the aesthetic industry, a deep understanding of advanced skincare treatments, and exceptional customer service skills. We are seeking someone with a passion for collaboration, who…
Skills: Advanced Skincare Treatments, Customer Service, Patient Care, Skin Evaluations, Product Sales
San Francisco, California, United States · On-site
$24/hr
IVI RMA North America network of state-of-the-art fertility clinics is currently seeking a Front Desk/Patient Services Coordinator to join our San Francisco, CA location. This is a full-time position Monday-Friday 7am-3:…
Skills: Patient Coordination, Customer Service, Medical Scheduling, Payment Collection, Medical Records Processing
San Francisco, California, United States · On-site
$155k–$219k/yr
As a Manager of Commercial Customer Success, you will lead a team of Customer Success Managers (CSMs) focused on scaling the Commercial vertical within our business. You will manage and grow a team and build systems and …
Skills: Team Leadership, Customer Success Management, Account Growth Strategy, Executive Business Reviews, Forecasting
San Francisco, California, United States • On-site
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Own end-to-end technical delivery for enterprise customer implementations by working directly in the product codebase to ship customer-specific solutions. Partner with Sales, Product, and Engineering to translate customer needs into reusable software patterns and actionable product feedback.
Requires 5+ years of experience owning customer-facing technical engagements and the ability to navigate complex production codebases. Proficiency in TypeScript, React, Python, Node.js, and AWS is required, along with strong data integration and communication skills.
Amplitude is the leading AI analytics platform, and our ability to deliver measurable customer outcomes quickly is a key part of how we keep that lead. The Customer FDE (Forward Deployed Engineering) team sits at the intersection of engineering, product, and customer success — owning the technical delivery that takes validated products from co-development and implements them across enterprise customers.
As a Customer Forward Deployed Engineer, you will own end-to-end technical delivery for enterprise customer implementations, from sales engagement through post-deployment validation. You'll work directly in Amplitude's product codebase, submitting PRs, shipping customer-specific solutions, and building reusable patterns that make every successive engagement faster. This is not a traditional support or solutions role. Customer FDEs are engineers first who partner closely with Sales, Customer Success, Product, and Engineering to turn customer needs into working software. The right person thrives in ambiguity, learns new domains quickly, and cares as much about the customer's outcome as about technical elegance.
Own enterprise implementations end-to-end — engage during sales to map customer needs to capabilities, scope implementation plans, and deliver through post-deployment validation with measurable customer outcomes
Work directly in the product codebase — submit PRs, test, and ship customer-specific solutions without requiring constant oversight; over time, the gap between "what we built" and "what the customer needs" keeps shrinking because you're the one closing it
Ship early, ship often, and gather feedback — treat every customer interaction as an opportunity to validate your approach and course-correct quickly
Build reusable patterns and playbooks — when you solve something once, make sure the next person doesn't have to solve it again; identify and document implementation patterns that reduce effort for subsequent engagements
Feed structured signals back to Product — translate customer pain into actionable product feedback that influences the roadmap; surface gaps so they get fixed rather than hiding them
Establish an AI-native engineering workflow — AI tools are integral to how you write, test, debug, and deliver code, not an occasional supplement; this is a professional standard, not an optional enhancement
Proactively identify the right engagements — dictate what you work on, identify accounts that need FDE engagement pre-Sales, and have the judgment to say "no" when the fit isn't right
Build cross-functional trust — partner with Sales, Customer Success, and Product Engineering as a trusted technical voice in customer conversations and internal planning
Instrument and measure your impact — track implementation cycle time, customer outcome achievement, pattern reuse rate, and product signal quality to ensure you're shipping changes that actually move the business
5+ years of experience, including a track record of owning customer-facing technical engagements end-to-end
Demonstrated ability to architect reusable solutions and mentor other engineers
Comfortable operating autonomously across 4–6 concurrent customer engagements
Have hands-on experience shipping software in customer-facing contexts — you've owned or significantly contributed to implementations, integrations, or technical engagements where you delivered working solutions directly to customers or stakeholders
Are comfortable working in complex codebases you didn't build — you can read, write, and review production code confidently, navigate unfamiliar systems, and submit PRs with appropriate testing and review awareness
Have fluency with data and integrations — you understand event schemas, data pipelines, APIs, SDKs, and integrations, the building blocks of analytics implementations
Default to showing, not telling — you reach for prototypes, wireframes, demos, and visual artifacts to communicate technical solutions, not lengthy emails or slide decks
Operate with high ownership and bias toward action — you don't wait for perfect requirements; you build something, show it, learn from the reaction, and iterate fast; you don't hand off problems, you hand off working solutions
Communicate clearly with diverse audiences — you can move fluidly between a technical conversation about data pipelines and a business conversation about what metrics matter and why
Are relentless about getting the customer to value — you take ownership of customer outcomes and drive implementations to completion, removing blockers and finding creative paths forward
Are curious and fast-learning — you enjoy picking up new domains and applying that knowledge quickly; the fastest way to become a great engineer is to build things that real people depend on, in environments you don't control
Have familiarity with TypeScript, React, Python, Node.js, and AWS
This role is eligible for equity, benefits and other forms of compensation. |
We help companies unlock the power of their products. ⚡ • Join the team: http://amplitude.com/careers • Join the community: http://community.amplitude.com
Offices: 201 3rd St, Suite 200, San Francisco, California 94103, US · 29 W 30th Street, 7th Floor, New York, New York 10001, US · Keizersgracht 277, Amsterdam, North Holland 1016 ED, NL · 10, Rue Denis Poisson, Paris, Île-de-France 75017, FR · 36 Southwark Bridge Road, London, England SE1 9EU, GB
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