This position is located at 2102 Goliad Rd., San Antonio, TX 78223 PLS® Overview: Why PLS? Because You Deserve Better!® PLS — which stands for People – Location – Service — is a leading retail provider of financial servi…
Skills: Leadership, Customer Service, Financial Analysis, Recruiting, Staff Development
Mac Haik's Southway Ford
Quick Lane Advisor
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Entry level
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Full-time
Medical, Dental, Vision, 401(k), Vacation, Opportunities For Advancement
Posted 8d ago
~40 hrs/week
Responsibilities
The Store Manager provides leadership to ensure outstanding customer service and the achievement of financial and operating goals. They are responsible for recruiting, training, and motivating team members while ensuring compliance with all regulations.
Requirements
Candidates must have at least two years of management experience in retail, hospitality, or financial services. Strong communication skills, integrity, and the ability to handle physical requirements like standing for extended periods are required.
Full job description
This position is located at 2102 Goliad Rd., San Antonio, TX 78223
PLS® Overview:
Why PLS? Because You Deserve Better!® PLS — which stands for People – Location – Service — is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it’s our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.
Position Overview:
Store Managers are responsible for providing leadership to ensure the store delivers outstanding customer service, meets all operating objectives and financial goals, and follows company policies and procedures. Store Managers are also responsible for ensuring store team members are properly motivated and trained and that qualified team members are developed and ready to fill open positions.
Job Responsibilities:
Maintaining exemplary customer service within the store and building relationships with our customers so they will choose to do business with us again
Establishing a strong customer service culture
Implementing strategies to help meet store goals and objectives
Recruiting, developing, and motivating store team members who exceed internal and external customer expectations
Ensuring compliance with federal, state, and local regulations
Analyzing financial statements and trends to increase and maximize sales
Supervising the team’s activities, including but not limited to transaction processing, maintenance of cash drawers, and cash handling procedures
Coaching and developing the team per career development plans set by the District Manager
Marketing within the community to increase market share and store revenues
Resolving customer complaints if they occur
Controlling labor hours, cash, and store audits
Reviewing all Operations Bulletins, News communications, and training to ensure the team understands current policies, procedures, and any changes.
Helping to maintain a neat and clean store environment for our customers and team members
Other duties as assigned
Job Requirements
A minimum of two years of management experience in industries such as hospitality, financial services, retail, and restaurant
Ability, willingness, and comfort to engage with customers
Ability to develop positive relationships with customers and colleagues
Strong desire to exceed corporate initiatives and inspire excellence in a team
Excellent verbal and written communication, and presentation skills
High-energy, collaborative leadership expertise
Professional appearance and demeanor
Must be honest and have integrity
English fluency is required
English/Spanish bilingual is a plus
Working Conditions and Physical Requirements:
Must be able to stand for extended periods
Must be able to lift up to 15 lbs. with little assistance
Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels
Must manage several projects at one time and handle frequent interruptions to meet the needs and requests of customers
English fluency is required
English/Spanish bilingual is a plus
Benefits:
Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.
We strive to demonstrate our Core Values in all positions at PLS:
Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results
PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at [email protected] to make arrangements. The decision on granting accommodation will be made on a case-by-case basis.
For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment
PLS is one of the largest and most recognized brands in the financial services industry. Our first location opened in 1997, and since then we have grown to over 200 locations in 12 states—expanding our impact across the country. The success of PLS is based on how we treat our customers and employees. Our dedication to bringing out the best in people has helped us thrive, and it is how we will continue to run our business.
At PLS, “Because You Deserve Better!®” is the foundation of everything we do. Providing people with value, service and respect is just as important as offering helpful everyday money solutions. PLS is a community financial service center offering free money orders, low cost check cashing, Xpectations!® Visa® Prepaid cards, money transfer services, direct deposit services, bill payments and more. Our services are fast, convenient, transparent and affordable.
Our guiding principal “Because You Deserve Better!®” applies not only to our customers, but to our communities as well. We live our mission by being a good neighbor in our neighborhoods. At PLS, we hire our teams from the neighborhoods and communities we serve and promote our leaders from those teams. Equally important are our investments in our communities and the engagement of our team members in community activities. We’re not just different; at PLS we’re making a difference!
Apply today for a career that truly matters, we are currently accepting applications for talented team members who also want to make a difference!
Offices: One South Wacker Drive, 36th Floor, Chicago, IL 60606, US · 814 Commerce Dr, Oak Brook, Illinois 60523, US · 1 S Wacker Dr, Chicago, IL 60606, US
How many Customer Service & Support jobs are open in San Antonio, TX right now?
There are currently 4,499 open customer service & support positions in San Antonio, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in San Antonio, TX?
Companies currently hiring include Domino's, Circle K, Great Clips Inc., AutoZone, Lowe's Companies, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in San Antonio, TX?
Yes — 241 of the 4499 open customer service & support positions offer remote or hybrid work (100 remote, 141 hybrid).
How do I apply for Customer Service & Support jobs in San Antonio, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.