Job Title: Program Support Specialist Location: Sinton, TX Salary: $ 19.11/HR JOB SUMMARY: The Program Support Specialist supports the mission of C2 GPS by providing operational support to the workforce center staff and …
Skills: Workforce Development, Word Processing, Spreadsheets, Customer Service, Interpersonal Skills
Job Title: Program Support Specialist Location: Sinton, TX Salary: $ 19.11/HR JOB SUMMARY: The Program Support Specialist supports the mission of C2 GPS by providing operational support to the workforce center staff and …
Skills: Workforce Development, Word Processing, Spreadsheets, Customer Service, Interpersonal Skills
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Full-time
high school
Health Insurance, Wellness Reimbursement, Paid Time Off, Paid Parental Leave, 401(K) With Employer Match, Dental Insurance
Posted 2d ago
~40 hrs/week
Responsibilities
Provides operational and technical support to workforce center staff and customers to ensure program alignment. Responsibilities include reviewing compliance reports, monitoring customer communications, and coordinating participation hours.
Requirements
Requires a High School Diploma or GED and a valid driver's license with insurance. One year of relevant experience and bilingual skills in English and Spanish are strongly preferred.
Full job description
Job Title: Program Support Specialist
Location: Sinton, TX
Salary: $ 19.11/HR
JOB SUMMARY:
The Program Support Specialist supports the mission of C2 GPS by providing operational support to the workforce center staff and provides technical support for workforce customers.
ESSENTIAL FUNCTIONS:
Reviews and examines compliance reports to ensure alignment with program requirements.
Monitors contacts and communications with customers. Coordinates required participation hours for customers and files documentation in the customer’s original case file.
Participates in customer hearings and submits relevant documentation to appropriate parties.
Seeks out new ways to improve workforce services to meet labor market needs.
Performs other related duties as assigned.
REQUIRED SKILLS/ABILITIES:
Knowledge of workforce development.
Knowledge of word processing, spreadsheet, technology, and computer skills.
Exceptional customer service and interpersonal skills.
Excellent problem-solving and critical thinking skills, organizational skill, and detail oriented.
Excellent verbal and written communication skills, to include documentation.
Ability to develop and maintain effective working relationships with management, coworkers, Board staff, and the public.
Ability to develop strategies and solutions.
EDUCATION AND EXPERIENCE:
High School Diploma or GED required.
Valid driver’s license and proof of insurance with safe driving record.
One year of relevant experience preferred.
Bilingual in English and Spanish strongly preferred.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
Physical requirements include lifting to 10 pounds occasionally. Subject to standing, sitting, bending, and walking to perform job scope. Requires visual acuity, speech, and hearing. Working conditions are primarily in an office environment. Occasional driving and travel may be required. Flexible hours may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
COMPANY OVERVIEW:
C2 Global Professional Services (C2 GPS) is an industry leader providing innovative workforce and career services to Texans, Floridians, and Nevadans. C2 GPS has a reputation for outstanding customer service, building relationships in our local communities, and providing career services to enable job seekers to find meaningful work and grow their careers.
Our company values of Respect, Communication, Customer Engagement, and Ingenuity are embedded in every facet of how we work to deliver a standard of excellence that is unmatched by our competitors.
C2 GPS’ guiding principle is that to successfully navigate workforce development solutions, our employees must be passionate about providing superior customer service to all our customers and supporting the communities where we live and work.
Come and surround yourself with talented and professional individuals who have also taken the next step of making a difference in someone’s life. You would not only have a great and dedicated team to work with, but you would also be eligible to take advantage of a competitive benefits plan which includes:
Health Insurance
Wellness Reimbursement
Generous Paid Time Off
Paid Parental Leave
401(K) 100% employer match up to 6% of employee contributions
The official LinkedIn page of C2 Global Professional Services
Industry
Business Consulting and Services
Company size
501-1,000 employees
Founded
2010
Headquarters
Austin, Texas
LinkedIn followers
1,864
C2 GPS was founded to offer a viable, and now successfully proven, alternative to what is available in terms of service providers. We look for Workforce Investment Board partners to commit to working beyond workforce dogma to improve communities, invest in staff development to achieve exceptional customer service and invest in innovation and technology to improve the system.
The official LinkedIn page of C2 Global Professional Services
Industry
Business Consulting and Services
Company size
501-1,000 employees
Founded
2010
Headquarters
Austin, Texas
LinkedIn followers
1,864
C2 GPS was founded to offer a viable, and now successfully proven, alternative to what is available in terms of service providers. We look for Workforce Investment Board partners to commit to working beyond workforce dogma to improve communities, invest in staff development to achieve exceptional customer service and invest in innovation and technology to improve the system.