Raleigh, North Carolina, United States · On-site
$17/hr–$22/hr
Job DetailsJob Location: Raleigh, NC 27610Position Type: Full TimeEducation Level: High School or High School EquivalentSalary Range: $17.36 - $22.29 HourlyTravel Percentage: Local TravelAbout Us Since 2003, we've been a…
Skills: Care Coordination, Case Management, Crisis Intervention, Member Engagement, Time Management
London, England, United Kingdom · Hybrid
$75k–$95k/yr
Job Description Ready to Help Shape the Future of Legal Tech?! At Litera, we don’t just build software, we transform how the world’s top law firms operate. Every day, we Raise The Bar™️ for what’s possible through AI, in…
Skills: Customer Success, Consultative Selling, Legal Workflow Analysis, Product Adoption, Stakeholder Management
Raleigh, North Carolina, United States · On-site
Overview 170+ Years Strong. Industry Leader. Global Impact.At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each clien…
Skills: Concierge-level Security, De-escalation, Incident Reporting, Investigations, Emergency Response
Raleigh, North Carolina, United States · Remote OK
Why Work for KeHE? Full-time Pay Range: $60,000.00/Yr. - $70,000.00/Yr. Shift Days: , Shift Time: Benefits on Day 1 Health/Rx Dental Vision Flexible and health spending accounts (FSA/HSA) Supplemental life insurance 401(…
Skills: Sales Performance, Account Management, Merchandising, Product Presentation, Business Development
Raleigh, North Carolina, United States · On-site
$20/hr–$24/hr
Description Love Where You Work! At Towne Properties, we don’t just build communities—we build careers. Family-owned since 1961, we’ve spent 65 years creating Great Places to Live, Work, Shop & Play®. As an industry lead…
Skills: Accounts Receivable, Collections, Accounting Principles, Analytical Skills, QuickBooks
Raleigh, North Carolina, United States · On-site
Overview The Nurse Aide I/Clinical Secretary provides appropriate secretarial support to patients/families and professional staff to ensure efficient customer oriented service delivery. The Nurse Aide I/Clinical Secretar…
Skills: Secretarial Support, Patient Care, Customer Service, Patient & Family Centered Care, Clinical Support
Raleigh, North Carolina, United States · On-site
Medical Aesthetics Laser Technician - Inside the Beltline / Midtown Elevate your career with Synergy Face + Body! Are you passionate about medical aesthetics and eager to advance your career in a supportive and innovativ…
Skills: Laser Treatments, Cosmetic Injectables, Patient Consultation, Skin Care, Electronic Health Records
Raleigh, North Carolina, United States · On-site
Rev Up Your Career at Premium Velocity Auto PVA / Jiffy Lube as a Service Technician! No Automotive Experience Required — We Train! Premium Velocity Auto PVA / Jiffy Lube is looking for high‑energy, reliable, customer‑fo…
Skills: Oil Changes, Vehicle Inspection, Preventative Maintenance, Customer Service, Fluid Refills
Raleigh, North Carolina, United States · On-site
Job Summary: Reporting to the Telecommunications Supervisor, the Telecommunications Officer provides departmental telecommunications functions to the Campus Police and Security Department, including front desk customer s…
Skills: Emergency Dispatching, Customer Service, Telecommunications, Incident Processing, Data Entry
Raleigh, North Carolina, United States · On-site
$65k–$90k/yr
Position Summary: Seeking a driven and motivated engineer to join our sales team focusing on growing business with existing customers and developing new business. This position will involve applications engineering and i…
Skills: Application Engineering, Inside Sales, Project Management, Customer Relationship Management, Technical Support
Raleigh, North Carolina, United States · On-site
$80k–$200k/yr
Overview Leafguard - Sales Representative Come be our Sales Warrior! Come join the company that is ranked as the #3 company on the Qualified Remodelers Top 500 List for 2024. Climb your career with Leafguard’s team and e…
Skills: Sales, Lead Generation, Customer Experience, Self-Motivation, Detail Oriented
Raleigh, North Carolina, United States · On-site
Division: TEMA Summary Description: To provide support services to the purchasing function and the continued development, revision, and implementation of the ongoing program of procurement of approved and/or specified ma…
Skills: Purchasing, Order Acknowledgement, Expediting, Vendor Management, Data Entry
Raleigh, North Carolina, United States · Remote Solely
Hopes Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top …
Skills: Travel Planning, Customer Service, Trip Coordination, Research, Itinerary Preparation
Raleigh, North Carolina, United States · On-site
$60k–$75k/yr
Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deli…
Skills: Parts Advising, Customer Service, Inventory Management, Automotive Component Knowledge, Multi-tasking
Raleigh, North Carolina, United States · On-site
$100k/yr
A World-Class Team BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on…
Skills: Retail Operations Management, Profit and Loss (P&L) Management, Talent Development, Shrink Control, Merchandising
Fort Lauderdale, Florida, United States · Hybrid
$72k–$192k/yr
Healthcare’s helping hand. CHG shook things up in 1979 by inventing the locum tenens staffing model. We connect doctors with patients who need their care. As the largest physician staffing firm in America, our providers …
Skills: Account Management, Enterprise Sales, Relationship Building, Coaching And Mentoring, Contract Negotiation
Raleigh, North Carolina, United States · On-site
Job DetailsJob Location: Raleigh, NC 27617Position Type: Full TimeJob Shift: EveningPosition Summary: Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and r…
Skills: Guest Relations, Reservation Management, Payment Processing, Conflict Resolution, Communication Skills
Raleigh, North Carolina, United States · On-site
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, …
Skills: Staff Management, Customer Service, Merchandising, Store Operations, Training and Onboarding
Cary, North Carolina, United States · Hybrid
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, t…
Skills: Advisory Account Management, Client Experience Branding, Customer and Client Focus, Oral Communications, Issue Management
Cary, North Carolina, United States · On-site
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, t…
Skills: Advisory Account Management, Client Experience Branding, Customer And Client Focus, Oral Communications, Issue Management
Raleigh, North Carolina, United States • On-site
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Coordinate integrated behavioral and medical care by linking members to healthcare providers, housing, and food resources. Monitor member progress and facilitate communication between families and treatment providers to ensure continuity of care.
Requires a high school diploma and either lived experience as a Certified Peer Support Specialist, experience as a caregiver for a behavioral health patient, or two years of paid experience in care management. Must have a clean driving record for the last 5 years and complete required DHHS training.
Job DetailsJob Location: Raleigh, NC 27610Position Type: Full TimeEducation Level: High School or High School EquivalentSalary Range: $17.36 - $22.29 HourlyTravel Percentage: Local TravelAbout Us
Since 2003, we've been assisting children, families and adults across North Carolina with their behavioral health needs. Carolina Outreach is a group of highly trained behavioral health professionals dedicated to promoting the emotional and physical well-being of our community in a safe and respectful environment.
We provide a comprehensive and integrative array of behavioral health services and supports for people of all ages with varying levels of need utilizing an equitable and inclusive approach.
We focus on helping our clients tap into and develop their inherent strengths with the goal of supporting the highest quality of life possible for all we serve.
The ideal candidate thrives in a fast paced, evolving climate while meeting the needs (Healthcare, Housing, Food Support) of some of the communities most vulnerable members. This role requires a candidate that is highly organized, excellent time management skills, and strong social boundaries. The candidate must be comfortable managing a high volume of outbound and inbound member calls on a daily basis . Must demonstrate strong assertive engagement skills, with the ability to effectively connect with hard-to-reach members and build rapport with individuals who have complex needs. Display experience working in a performance-driven environment with established weekly and monthly productivity standards, quality metrics, and performance expectations.
The Care Management Extender is an integral part of the Tailored Care Management team approach to integrated care for behavioral health and medical care by supporting the members through collaborative efforts that improve member outcomes with activities such as linking members to medication management, coordinating physical and behavioral health care needs, educating members, building trust between members and their practitioners, supporting and connecting members to community recovery programs, and enhancing communication and continuity of care.
Monitor members (in person and by telephone) for changes in clinical symptoms and treatment side effects or complications;
Evaluate findings and assist members/families in developing an Individualized Service Plan (ISP) with appropriate goals;
Support and closely coordinate whole-person health care with the member’s primary care provider and other treating health providers.
Provide or facilitate resources internally or in the community for members/families, and make referrals and provide follow-up as appropriate (e.g., social services such as housing assistance, vocational rehabilitation, substance use treatment);
Ensure all treating providers involved in the member’s care are up to date on the latest test results and information.
This description outlines the general scope and level of work for this role. It is not intended to include every duty or responsibility that may be required of employees in this position.
Compensation
Competitive hourly pay aligned with your role, experience, and contribution, with opportunities for growth over time.
Compensation: $17.36 - $22.29
Placement within the range is based on licensure level, education, and experience.
Work in a fast-paced environment supporting members with healthcare, housing, food assistance, and other essential needs.
Manage a high volume of inbound and outbound calls while building trust and engaging with members who have complex needs.
Coordinate care by connecting members with healthcare providers, community resources, and support programs.
Monitor member progress, assist with care planning, and help ensure communication between members, families, and treatment providers.
Responsibilities
Conduct regular outreach to members by phone and in person to assess needs, provide support, and monitor progress.
Connect members and families to healthcare services, housing assistance, food resources, and community programs.
Assist in developing and updating individualized care plans to support members' health and wellness goals.
Coordinate communication among healthcare providers, members, and families to ensure continuity of care and follow-up on referrals.
QualificationsQualifications
A high school diploma or equivalent;
Must be 18 years or older.
Be a person with lived experience with a behavioral health condition and a Certified Peer Support Specialist
or
A parent or guardian of an individual with a behavioral health condition and has at least two years of direct experience providing care for and navigating the Medicaid delivery system on behalf of that individual
or
Have two years of paid experience performing the types of functions described in the “Extender Functions” section, with at least one year of paid experience working directly with the Tailored Care Management eligible population.
Upon hire, completion of general onboarding training;
Within 60 days of hire, completion of NC DHHS identified training requirements for Tailored Care Management
No driving infractions in the last 5 years
We are focused on creating a model where clinicians are supported, not overloaded. You’ll have the flexibility to shape your schedule, the support to maintain a steady caseload, and the opportunity to grow within a stable, mission-driven organization.
Beyond the engaging work, you'll also benefit from our competitive benefits package to support you and your loved ones, provide work/life balance, and invest in your future. The list below is for informational purposes only.
Consumer-driven health plan coverage provided by Anthem
Wellness: When you enroll in a medical plan, you get complete care support on your time through Sydney app (Anthem), with exclusive access to 24/7 access to licensed doctors, therapists, and psychiatrists.
Health Savings Account (HSA) or Flex Spending Account (FSA)
Two dental plan options available through Delta Dental, so you can choose the level of coverage that fits your needs and budget.
Affordable vision plan available through EyeMed to keep your eyes healthy and your vision sharp.
An optional Dependent Care Flexible Spending Account to reimburse yourself on a pre-tax basis for childcare.
Generous paid time off
401k or Roth IRA Retirement Programs administered by Empower
Financial planning and education services at no cost to you
Voluntary supplemental benefits (Accident, Critical Illness, Short-Term Disability)
Educational Assistance (your position, date of hire and years of service determine your eligibility)
Licensure Residency Program for Full-time Clinical Staff
We are an equal opportunity employer. Employment is at-will and contingent upon successful completion of background checks and credential verification. We participate in E-Verify to confirm employment eligibility in the United States. Reasonable accommodations are available upon request in accordance with the Americans with Disabilities Act (ADA). Must be authorized to work in the United States. Compensation varies based on licensure, experience, and caseload. ncgCARE and all partner affiliates maintain a drug-free workplace.
ncgCARE is a leader in the provision of community-based mental health, outpatient services, treatment foster care and substance abuse services to individuals and families. ncgCARE's model of using highly educated, professional, and trained clinical staff is widely respected and recognized as a leader in the mental health field. Regardless if you know ncgCARE as a community partner, provider of services, or employer, ncgCARE always strives to be your very best partner of choice. Your CARE starts now! At ncgCARE, we create an inclusive culture designed to prevent discrimination against all regardless of race, gender identity, religion, ethnicity, age, sexual orientation, disability status, citizenship, or any other characteristics which makes each person unique. It fuels our commitment to CARE and connects us closer to our employees and the communities we serve. Our partners include: Appalachian Community Services, Carolina Outreach, Embrace Treatment Foster Care, Envision Counseling, Grace Harbour, National Counseling Group, and Starlight Behavioral Health.
Offices: 5540 Falmouth Street Suite 200, Richmond, VA 23230, US
There are currently 1,957 open customer service & support positions in Raleigh, NC listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Concord Hospitality Enterprises, Circle K, WCPSS Lifelong Learning with Community Schools, Starbucks, among others. Browse the listings above to see every active employer.
Yes — 200 of the 1957 open customer service & support positions offer remote or hybrid work (90 remote, 110 hybrid).
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