Salary Range: $25-$60 (depending on location, education, and certifications) Location: Phoenix, AZ Hours Requirement: 10 hours minimum of interpreting services required per month (at leaderships discretion). Click here t…
Skills: American Sign Language, English, Tactile American Sign Language, Customer service, Interpreting
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Customer Service & Support Representative - Exterior Building Products
Phoenix, Arizona, United States · On-site
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Mid level
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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$25/hr–$60/hr
Part-time
high school, associate degree, bachelor degree
Flexible scheduling, Reimbursement for parking, tolls, and mileage, Paid travel time, Differential pay for night, weekend, and legal assignments, Direct deposit, Yearly professional development stipend
Posted 2d ago
~40 hrs/week
Responsibilities
The interpreter will provide high-quality interpretation services between American Sign Language and spoken English for Deaf consumers in various community settings. They are responsible for adhering to professional codes of conduct, maintaining accurate billing records, and participating in ongoing professional development.
Requirements
Candidates must possess a high school diploma or GED and have the ability to pass a skills assessment. While not required, an associate or bachelor degree and three years of interpreting experience are preferred.
Full job description
Salary Range: $25-$60 (depending on location, education, and certifications)
Location: Phoenix, AZ
Hours Requirement: 10 hours minimum of interpreting services required per month (at leaderships discretion).
Sorenson Communications is looking for part-time Deaf and hearing community interpreters to provide the highest quality interpretation services for Deaf consumers in multiple locations company wide. Hours scheduled will meet the needs of community demands.
Candidates must display a wide continuum of language skills in American Sign Language and English and consistently exhibit excellent internal and external customer service. This position is available to new applicants and current Sorenson non-exempt employees in good standing. All applicants must take and pass a screening for verification of skill sets in order to deliver effective services.
Hearing interpreters will effectively interpret between ASL and spoken English
Deaf interpreters will effectively interpret between ASL, Tactile American Sign Language, other forms of visual communication, and written English
Adhere to Sorenson policies and procedures, and the NAD-RID Code of Professional Conduct
Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues
Work effectively in a team environment; receive support from and provide support to colleagues
Exhibit the ability to meet performance and customer service expectations with minimal supervision
Enhance interpreting skills through continuing education and training
Maintain, as applicable, compliance with any national, state, or local licensure and/or certification requirements
Maintain a flexible work schedule to meet the various interpreting needs in the community setting
Possess the ability to work effectively in a fast paced, dynamic environment in a variety of settings and locations
Fully comply with Sorenson Communications attendance requirements
Effectively represent the Sorenson Communications brand when interacting with customers in the field
Work with intern students or provide mentoring when appropriate and as assigned
Be prompt and prepared for each interpreting engagement
Flexible with assignment changes
Ability to use technology for accurate reporting for billing, scheduling and service evaluation.
Demonstrate a willingness and ability to complete additional and other duties as assigned
About Us:
Sorenson Communications is committed to connecting people every day through communications access 24/7/365. Our customers rely on us and our innovative technology to quickly deliver accuracy in every conversation. We are industry leaders because, in all our endeavors, our customers sense our passion, our care, and our commitment. This dedication extends to our workplace. Our employees are united and proud to be part of important human interactions and understand that everything we do to facilitate communication creates connections and enhances relationships between people.
Sorenson Communications, LLC. offers Video Relay Service (VRS), which gives Deaf, who use American Sign Language (ASL), and hearing people the option to communicate in their preferred language - either ASL or spoken English or Spanish. Sorenson also provides onsite and remote interpreting services between various languages.
Equal Employment Opportunity: Sorenson Communications is an EOE, Disability/Age Employer.
Related keywords
Sign Language InterpreterASLVRSVideo Relay ServiceCommunity InterpretingNAD-RID Code of Professional ConductTactile American Sign LanguageCustomer ServiceProfessional Development401KTelehealthDirect DepositInterpreting ServicesCommunication AccessMentoringBilling
CaptionCall is a no-cost captioning service for people with hearing loss who need captions to use the phone
Industry
Telecommunications
Company size
5,001-10,000 employees
Founded
2010
Headquarters
Salt Lake City, Utah
LinkedIn followers
9,421
CaptionCall provides captioned telephones to those who have hearing loss and have difficulty hearing on the telephone. Similar to captioned television, CaptionCall uses advanced technology and a communications assistant to quickly provide written captions of what callers say on a large, easy-to-read screen.
CaptionCall is only made available to individuals who have a medically recognized hearing disability necessitating their use of the service. The CaptionCall service is supported through the federal government’s Interstate Telecommunications Relay Service fund. This fund is established to fulfill the mandate of the Americans with Disabilities Act (ADA) to provide functionally-equivalent communications to people with hearing loss. The CaptionCall service uses communication assistants who convert the calling party’s spoken words into captioned text.
Offices: 4215 S. Riverboat Rd, Salt Lake City, Utah 84123, US
SoftwareHardwareHard of HearingHearing DisabilityCaptioned Telephonesand Information TechnologyHealth CareVirtual Reality
How many Customer Service & Support jobs are open in Phoenix, AZ right now?
There are currently 4,553 open customer service & support positions in Phoenix, AZ listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Phoenix, AZ?
Companies currently hiring include Domino's, Kroger, Circle K, Costco Wholesale, Atlas Franchise West, Inc, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Phoenix, AZ?
Yes — 453 of the 4553 open customer service & support positions offer remote or hybrid work (181 remote, 272 hybrid).
How do I apply for Customer Service & Support jobs in Phoenix, AZ?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.