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Full-time
Monthly Bonuses, 401(k) Plan, Comprehensive Benefits Package, Paid Time Off
Posted 18d ago
Apply by Aug 21
~40 hrs/week
Responsibilities
The Assistant General Manager supports the General Manager in supervising store personnel, managing inventory, and ensuring efficient daily operations. The role focuses on achieving key performance metrics and maintaining strict regulatory compliance while delivering an exceptional customer experience.
Requirements
Candidates must have at least two years of related experience, prior cash handling experience, and the ability to lead a team of over 40 employees. Additional requirements include being at least 21 years old and passing level 1 and 2 background checks.
Full job description
Join Trulieve – Where Passion Meets Purpose
If you're interested in being part of one of the nation's fastest-growing industries, Trulieve may be the perfect place for you. We are proud to be recognized on TIME's America's Best Companies 2026 List, an honor awarded to top-performing U.S. organizations based on employee satisfaction, financial strength, and sustainability transparency. Trulieve was one of only two cannabis companies to receive this distinction.
If you have passion for helping others and want to make a meaningful impact through your work, this may be the role for you. At Trulieve, we strive to bring our patients the relief they need in products they can trust. Our plants are hand-grown in carefully controlled environments designed to minimize unwanted chemicals and pests, keeping the cultivation process as natural as possible every step of the way. To learn more about Trulieve and our mission, please visit www.trulieve.com
Requisition ID: 20393
Remote Work Available: No
Job Title: Assistant General Manager
Department: Retail
Reports To: General Manager
FLSA Status: 20.73
Benefits: Includes opportunities for monthly bonuses, 401(k) plan, and a comprehensive benefits package
ROLE SUMMARY
The Assistant General Manager supports the General Manager in leadership and supervision of store personnel, inventory tracking and management, achieving key performance metrics and ensuring the efficient daily operations of the store. This role is responsible for ensuring regulatory compliance while delivering exceptional customer experience.
KEY DUTIES AND RESPONSIBILITIES
Partner with the General Manager to plan and implement strategies to drive service standards and positive sales results
Maintain brand standards in visual merchandising
Ensure consistent regulatory compliance with all state specific regulations
Review, communicate and ensure compliance with all company SOPs and work with the general manager and other leaders to assure that any changes are communicated to employees
Along with the General Manager, provide coaching, training, and development to the team that is focused on company service standards and accountability to meet specific objectives
Monitor and maintain store inventory
Responsible for handling and resolving patient issues and escalations when on duty
Maintain professional working relationships with business partners
Assist the General Manager in managing labor budget to meet the needs of the business
Maintain strict confidentiality and compliance
Perform other tasks that have been assigned by management
SKILLS AND QUALIFICATIONS
Two years of related experience and/or training or equivalent combination of education and experience
Prior management experience, preferably in retail and/or customer service area is a plus
Must have prior cash handling experience
Must possess the ability to train, develop and evaluate a team of 40+ employees
Strong interpersonal skills and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion
Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment (computer, scanner, printer, etc.), comprehend safety procedures, and utilize telecommunication devices
Proven ability to analyze data and draw appropriate conclusions to inform policies and procedures
Ability to interact with customers and team members respectfully and politely
ADDITIONAL MINIMUM QUALIFICATIONS
Must possess a valid driver’s license and pass an MVR background check (delivery locations only)
Must be able to pass a level 1 and level 2 background check
Must be at least 21 years of age
Must function independently, and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies
Must be able to relate to and work with patrons of different ages, abilities, and patrons that at times are experiencing emotional distress, or displaying a hostile attitude
PHYSICAL REQUIREMENTS
While performing the duties of this job, the employee is:
Constantly required to move/traverse throughout entire facility, including tight spaces
Accurately communicate and exchange sensitive information and ideas with others, including members of the public; observe/inspect details at varying ranges; operate computing devices
Frequently required to manipulate objects of varying sizes and weights (e.g., products, packaging, tools, office machinery): push/pull objects up to 50lbs; lift/carry/position objects up to 50 lbs.; ascend/descend stool/ladder/steps; position self and/or objects at floor level (e.g., crouch, stoop, kneel, crawl)
Must have visual and auditory acuity with or without aids to perform all functions of the position
Occasionally required to remain in a seated position
WORK SCHEDULE
40-45 hours weekly with flexible hours depending on store needs. Must be available to work evenings, weekends, and holidays.
Equal Opportunity Employer l Trulieve Supports a Drug Free Workplace
Salary will be commensurate with experience. A comprehensive benefits package including paid time off is offered with this position.
Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.
Related keywords
Cannabis IndustryRetail ManagementSOPsVisual MerchandisingPatient CareRegulatory ComplianceLabor BudgetingCash HandlingInventory TrackingCustomer Service
We strive to bring you the relief you need in a product you can trust.
TIME: America's Best Companies 2026 List.
Industry
Alternative Medicine
Company size
5,001-10,000 employees
Founded
2016
Headquarters
Tallahassee, Florida
LinkedIn followers
172,563
Total funding
$1.1B
Trulieve is an industry leading, vertically integrated cannabis company and multi-state operator in the U.S., with established hubs in the Northeast, Southeast, and Southwest, anchored by cornerstone markets in Arizona, Florida, Ohio, and Pennsylvania. Driven by a core mission to expand access to cannabis, Trulieve serves customers with innovative, high-quality branded products and exceptional experiences. With scaled operations in attractive markets and targeted expansion through its hub strategy, Trulieve is poised for accelerated growth. Trulieve is publicly traded on the NYSE as TRLV, CSE under the symbol TRUL and trades on the OTCQX market under the symbol TCNNF.
Offices: 3494 Martin Hurst Rd, Tallahassee, Florida 32312, US
Health CareAlternative MedicineCannabisEmergency MedicinePharmaceutical
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