SERVICE REP 4 - VACATION RELIEF Hensley Beverage Company is a multi-generational, family-owned, local Arizona beverage wholesaler that distributes a wide portfolio of beverages, including Anheuser-Busch InBev (ABI) beers…
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ACTIVATION REPRESENTATIVE ACTIVATION REPRESENTATIVE (Part-Time) – Phoenix, AZ Hensley Beverage Company is a multi-generational, family-owned, local Arizona beverage wholesaler that distributes a wide portfolio of b…
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Drive a CDL truck to deliver beverage products to customers while restocking shelves and building displays. Maintain positive customer relationships and resolve service complaints to ensure account satisfaction.
Requirements
Must be at least 19 years old with a valid Arizona Commercial Drivers License and a clean driving record. Ability to lift up to 165 lbs and work holidays is required.
Full job description
SERVICE REP 4 - VACATION RELIEF
Hensley Beverage Company is a multi-generational, family-owned, local Arizona beverage wholesaler that distributes a wide portfolio of beverages, including Anheuser-Busch InBev (ABI) beers, top selling local and regional craft beers, premium non-alcohol beverages, and an extensive assortment of award-winning fine wines and spirits. We maintain a fine lineup of world-class products, and even more importantly, a strong team of world-class people.
Hensley Beverage Company is committed to the communities it serves and is known for its quiet but substantial philanthropy and volunteerism. The company support extends to hundreds of organizations in the areas of education, arts & culture, health and human services, and the promotion of diversity. Hensley Beverage Company maintains an annual event calendar with hundreds of events, supporting communities and organizations throughout Arizona.
Position Summary:
We are looking for a full-time customer service-oriented Service Representative. As a Service Representative, you will drive a CDL truck and/or tractor-trailer throughout established route to deliver products to customers. Duties include restocking and rotating our products while putting away delivery loads at assigned accounts, establish, and maintain positive relationships with customers and accounts, resolve service complaints and special customer requests.
Interested in learning more about Hensley Beverage? Follow the link below:
Position Responsibilities may include, but not limited to:
Performs a pre-trip and post-trip vehicle inspection as required by AZDOT.
Verifies product load-out prior to leaving plant, then drives to deliver product to customer's place of business, collects money and checks from customers, makes change, records transactions on customer receipt and obtains customer signature on receipt acknowledging pickup or delivery.
Endorses all checks from accounts and keeps monies received in a safe, secure place.
Work with Operations Leadership to service accounts; greet customers, refill/rebuild backstock, shelves and displays; prefill and build displays for weekly ad set-up
Places product in the appropriate place at the account, picks up empty containers/kegs or beer as instructed or required as part of the daily delivery procedure.
Ensures rotation of back stock and displays during delivery.
Makes suggestions to meet customer's needs and emphasizes selling points of product.
Listens to and resolves customer complaints.
Upon returning to the warehouse, verifies load-in and reconciles monies received with product sold.
Communicates with management to report competitive activity on route.
Check inbox daily for invoices, memos, or other pertinent company information.
Maintains proper maintenance and cleanliness of all Operational equipment.
Follows safety protocol and training while always maintaining safety measures
Required Skills and Experience:
Must be at least 19 years of age or older
Maintain a current/valid Arizona Commercial Drivers License
Must have a clean driving record
Good communication skills and cheerful disposition
Excellent customer service
Must be able to work well with others
Ability to interact with diverse personalities
Ability to read code dates proficiently
Frequently required to lift and/or move up to (50) lbs for package product and up to (165) lbs for keg product
Must be able to work holidays
Must have reliable transportation to and from work
Must have a cell phone with data capability, we will provide cell phone allowance
Previous beverage industry experience helpful, but not necessary
Hensley Benefits:
Medical, Dental, and Vision insurance plus EAP, 401K, Tuition Reimbursement
Founded in 1955, Hensley Beverage Company is one of the largest privately held companies in Arizona. Hensley offers a very diverse and first- rate portfolio of Anheuser- Busch products, import and craft beers, fine wines, spirits, specialty beverages, energy drinks, water, and teas.
Our Mission
While preserving trusted partnerships with our employees, customers, community, and our supplier partners; we strive to cultivate new ones and exceed expectations…with the finest team in the industry.
Our Vision
Through tradition, innovation, and superior service, Hensley will remain the market leader in beverage distribution delivering an expanded portfolio of world- class products as diverse as the communities we serve.
Offices: 4201 N. 45th Ave., Phoenix, AZ 85031, US · 2555 N. Nevada St., Chandler, AZ 85225, US · 10201 E. Valley Rd., Prescott, AZ 86314, US · 705 E Ajo Way, Tucson, AZ 85713, US · 1850 E Butler Ave, Flagstaff, Arizona 86001, US
Anheuser- Busch DivisionCraft and Spirits DivisionQuench Fine Wines DivisionSpecialty Brands Divisionand Non Alcohol Beverage DivisionInformation TechnologyCyber SecurityInternetArtificial Intelligence (AI)
How many Customer Service & Support jobs are open in Phoenix, AZ right now?
There are currently 4,650 open customer service & support positions in Phoenix, AZ listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Phoenix, AZ?
Companies currently hiring include Domino's, Kroger, Circle K, Costco Wholesale, Albertsons Companies, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Phoenix, AZ?
Yes — 461 of the 4650 open customer service & support positions offer remote or hybrid work (184 remote, 277 hybrid).
How do I apply for Customer Service & Support jobs in Phoenix, AZ?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.