Parañaque, Metro Manila, Philippines · On-site
About the Role Are you fluent in Canadian French (Québécois) and English with a passion for helping customers? Join our team and become the trusted point of contact for customers of a leading telecommunications provider.…
Skills: Canadian French Fluency, English Proficiency, Technical Troubleshooting, Customer Service, Account Management
Parañaque, Metro Manila, Philippines · Hybrid
Do you have a keen eye for the things others overlook — a field that shouldn't be blank, a process that takes three steps when it should take one, or a system that's quietly slowing an entire team down? If you're the typ…
Skills: Salesforce, CRM Data Integrity, System Support, Operational Coordination, Data Auditing
Parañaque, Metro Manila, Philippines · On-site
Job Req Number: 118052 Time Type: Full Time Key Tasks & Deliverables Check the daily workbench and workload allocation and ensure all jobs are actioned based on priority and within allowed KPI. Follow the SOP with the st…
Skills: Customs Administration, Vetting, KPI Management, SOP Compliance, Customs Clearance
Parañaque, Metro Manila, Philippines · Hybrid
Do you have a keen eye for the things others overlook — a field that shouldn't be blank, a process that takes three steps when it should take one, or a system that's quietly slowing an entire team down? If you're the typ…
Skills: Sales Operations, CRM Administration, Data Integrity, System Troubleshooting, Salesforce
Parañaque, Metro Manila, Philippines · On-site
Greet arriving guests at the designated airport arrival area and escort them to their assigned vehicles or waiting areas. Monitor flight statuses for both arrivals and departures accurately and provide timely updates to …
Skills: Guest Relations, Flight Monitoring, Dispatching, Communication, Coordination
Parañaque, Metro Manila, Philippines · On-site
Overview The Team Manager is responsible for managing, motivating and coordinating the activities of the account, to reach the objectives and service levels defined by the account. Ensuring that calls are handled profess…
Skills: Leadership, Coaching, Performance Management, Interpersonal Skills, Analytical Skills
Parañaque, Metro Manila, Philippines · On-site
General Responsibilities (Client Admin): Process Lead works with Team Lead in managing workload allocation and workforce scheduling to ensure optimal resource utilization and timely completion of deliverables. Serves as …
Skills: Workload Allocation, Workforce Scheduling, Process Transition, Knowledge Transfer, Risk Management
Parañaque, Metro Manila, Philippines · On-site
Ensure the efficient conduct of table games according to established policies and procedures while maintaining game security and integrity. Provide high-quality service to manage patron expectations. Deal assigned games …
Skills: Chip Work, Float Management, Card Placement, Payout Accuracy, Customer Service
Parañaque, Metro Manila, Philippines · Hybrid
$44k–$44k/mo
If you've ever caught yourself people-watching not in a creepy way, but in that I can tell what's going on without anyone saying it way you already understand the art of operations. And Unity Communications needs you! We…
Skills: Bpo operations, Team leadership, Performance management, Client relationship management, Coaching and development
Parañaque, Metro Manila, Philippines · Hybrid
Do you know that friend who watches a movie and immediately spots the plot holes and tiny details everyone else missed? That sharp eye for detail is exactly what we value at Unity Communications. We’re looking for someon…
Skills: Quality Assurance, Call Monitoring, Analytical Skills, English Communication, Constructive Feedback
Parañaque, Metro Manila, Philippines · On-site
Company Description We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make…
Skills: Ocean Export Documentation, Data Entry, Freight Tracking, Customer Service, Interpersonal Communication
Parañaque, Metro Manila, Philippines · On-site
Overall Job Responsibilities Reports directly to the Guest Service Supervisor on matters related to guest relations and guest services. Serves as the Hotel’s primary guest relations representative in the lobby for both B…
Skills: Guest Relations, Check-in and Check-out, VIP Guest Management, Reservation Management, Cash Handling
Parañaque, Metro Manila, Philippines · On-site
Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they …
Skills: Customer Service, Data Analysis, Microsoft Excel, Google Sheets, Google Workspace
Parañaque, Metro Manila, Philippines · On-site
Overview The Subject Matter Expert provides support within the department and are responsible for overseeing the day to day operation, performance and results for their assigned teams ensuring work is performed with qual…
Skills: Customer Service, Team Leadership, Reporting, Analytical Skills, Organizational Skills
Parañaque, Metro Manila, Philippines · On-site
Overview The Assistant WFM Manager is a junior manager who manages either planners or both planners and real time analysts. This person is responsible for managing and auditing staff plans across multiple sites and LOBs …
Skills: Workforce Management, Staff Planning, Real Time Management, People Management, Analytical Skills
Wilcon Depot, Inc.Parañaque, Metro Manila, Philippines · On-site
Job Overview: This position is responsible for attracting new clients, winning new accounts, and maximizing profitability within his sales territory. Also, engage with prospects throughout the sales cycle, including gene…
Skills: Sales Strategy, Lead Generation, Client Relationship Management, Negotiation, Interpersonal Skills
Parañaque, Metro Manila, Philippines · On-site
• Ensure smooth operations of Solaire Online platform and server services (Slot, Studio, Stadium, and future products /applications). • Lead Technical team in support, maintenance, implementation and upgrading of servers…
Skills: Technical Management, Server Administration, Network Hardware, Network Software, Technical Support
Parañaque, Metro Manila, Philippines · On-site
Overview The WFM Supervisor candidate will oversee a team of analysts that are responsible for all facets of workforce planning and intraday management. This individual will determine and communicate work schedules and r…
Skills: Workforce Planning, Intraday Management, Scheduling, Forecasting, Staffing Models
Parañaque, Metro Manila, Philippines · On-site
Responsible for creating, preparing, serving alcoholic and non-alcoholic beverages. Follow Integrated Food Safety and Standards Completing all opening, closing and hygiene checks. Complete required paperwork including ba…
Skills: Mixology, Beverage Preparation, Inventory Management, Cashiering, Upselling
Kwik Trip, Inc.Parañaque, Metro Manila, Philippines · On-site
$18/hr–$23/hr
Already a Kwik Trip Coworker? Follow this link to apply: myapps.kwiktrip.com Location: Assistant Food Management positions in Waterloo/Cedar Falls Pay Range: $18.00 to $23.79 Shift: Variable Actual pay will be based on v…
Skills: Food Preparation, Customer Service, Team Leadership, Task Delegation, Training
Parañaque, Metro Manila, Philippines • On-site
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Provide bilingual customer and technical support for a telecommunications provider via inbound calls. Handle billing inquiries, account management, and technical troubleshooting for wireless and internet services.
Requires native or near-native fluency in Canadian French and professional proficiency in English. Candidates need at least one year of experience in a BPO or customer service environment, preferably within the telecommunications industry.
Are you fluent in Canadian French (Québécois) and English with a passion for helping customers? Join our team and become the trusted point of contact for customers of a leading telecommunications provider.
As a Bilingual Customer Service & Technical Support Representative, you will assist customers with account-related inquiries, billing concerns, service activations, and technical troubleshooting for wireless, internet, home phone, and other telecommunications services. You'll combine excellent customer service with strong problem-solving skills to deliver an outstanding customer experience.
If you thrive in a fast-paced environment, enjoy resolving technical concerns, and are committed to providing exceptional service, we'd love to hear from you.
Deliver exceptional customer support in Canadian French (Québécois) and English through inbound calls and other support channels.
Assist customers with billing inquiries, account management, plan changes, payments, and service requests.
Troubleshoot issues related to mobile, internet, home phone, and other telecommunications services.
Guide customers through device setup, activation, service restoration, and basic technical troubleshooting.
Identify customer needs and recommend the most suitable products, services, or solutions when appropriate.
Accurately document customer interactions using CRM and support systems.
Escalate complex technical or account-related concerns to the appropriate teams.
Stay up to date with products, service offerings, policies, and system enhancements.
Meet or exceed established quality, productivity, customer satisfaction, and attendance metrics.
Native or near-native fluency in Canadian French (Québécois) with excellent verbal communication skills.
Professional proficiency in English, both spoken and written.
At least 1 year of experience in Customer Service, Technical Support, or a Contact Center/BPO environment.
Experience supporting telecommunications, wireless, internet, cable, or technology-related accounts is highly preferred.
Strong troubleshooting and analytical skills with the ability to simplify technical concepts for customers.
Excellent communication, active listening, and interpersonal skills.
Comfortable working with multiple applications while speaking with customers.
Willing to work rotating shifts, weekends, holidays, and overtime as business requires.
Experience supporting Canadian customers.
Sales or cross-selling experience within a customer support environment.
Familiarity with CRM platforms, ticketing systems, and knowledge base tools.
What Makes You Successful
You communicate naturally and confidently in Québécois French.
You enjoy solving problems and finding the right solution for every customer.
You remain calm and professional in challenging situations.
You are customer-focused, empathetic, and detail-oriented.
You learn new systems and technologies quickly.
You thrive in a collaborative, performance-driven environment.
Strong computer navigation and multitasking skills.
Proficiency with Microsoft Office and web-based applications.
Minimum typing speed of 35 WPM.
Ability to quickly learn new systems and telecommunications platforms.
Competitive compensation package
Opportunities for career growth and professional development
Collaborative and inclusive work environment
Comprehensive training and continuous learning
Work with a global team supporting customers across Canada
The strategic growth partner for MSP, Healthcare, SaaS, and scaling tech-enabled companies.
For small to medium-sized tech-enabled businesses, scaling often leads to a common paradox: your best people become bogged down by the very processes meant to support them. Unity Communications functions as your extended bench. As an award-winning, ISO 27001-certified and HIPAA-compliant BPO partner, we integrate specialized talent and AI-powered initiatives directly into your workflow. Whether you’re an MSP, healthcare practice, SaaS company, or any tech-enabled venture, we help your core team refocus on high-value strategy and innovation. At the heart of our approach is hybrid AI, where people and intelligent automation work together seamlessly. This model ensures customer experience and judgment-driven work remain in expert hands, while AI enhances speed, accuracy, and efficiency across high-volume, repetitive processes. The result is a more streamlined operation. Our outsourcing services replace fragmented back-office and technical hurdles with a cohesive, PCI-certified engine. By bridging human expertise with agentic AI, we enable your operations to scale with innovation velocity—not rising overhead. To help drive your growth, we offer flexible support models—remote, in-office, and hybrid—designed to align with your operational needs. This enables us to deliver integrated outsourcing capabilities, including: • Customer Service & Technical Support • Back-Office & Administrative Support • Accounting & Billing Services • Data Entry, Analysis & Management • Sales Support & Lead Generation • Healthcare & Insurance Process Support • AI Agent Solutions & Automation • Employer of Record (EOR) Services With BPO centers across the US, Philippines, and Latin America, we provide the geographic resilience and technical depth required to support your organization’s next phase. To give you full transparency, virtual tours of our delivery centers are available on our website, so you can see exactly how your teams operate.
Offices: 1530 E. Williams Field Road #201, Gilbert, Arizona 85295, US
There are currently 66 open customer service & support positions in Parañaque, Philippines listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include DSV - Global Transport and Logistics, ibex, Solaire Resort, Unity Communications, Lalamove, among others. Browse the listings above to see every active employer.
Yes — 9 of the 66 open customer service & support positions offer remote or hybrid work (0 remote, 9 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
