New York, New York, United States · On-site
$73k–$76k/yr
OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions …
Skills: AV/VC Systems Troubleshooting, Cisco Hardware, Crestron, Extron, Shure
New York, New York, United States · On-site
$17/hr–$26/hr
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Skills: Product Knowledge, Communication, Sales, Point of Sale Technology, Continuous Learning
New York, New York, United States · On-site
Made to Measure Specialists Made to Measure Specialists at Todd Snyder offer impeccable and personalized service to prospective and existing customers. This role contributes to the overall success of the business by prov…
Skills: Made To Measure, Customer Service, Clientele Development, Product Knowledge, Measurement Accuracy
New York, New York, United States · Hybrid
$140k–$180k/yr
Customer · New York · Hybrid $140,000 to $180,000 OTE depending on experience ($70,000 to $90,000 base) + equity Help Attest customers get more value from the platform, drive usage across a broad customer portfolio, and …
Skills: Customer Success Management, Account Management, Renewals Management, Stakeholder Management, Churn Reduction
New York, New York, United States · Hybrid
$88k–$113k/yr
Customer · New York · Hybrid $87,500 to $112,500 OTE depending on experience ($70,000 to $90,000 base) + equity Help Attest customers get more value from the platform, drive usage across a broad customer portfolio, and m…
Skills: Customer Success Management, Account Management, Portfolio Management, Renewal Negotiation, Stakeholder Management
New York, New York, United States · On-site
$17/hr–$23/hr
About: Bloomingdale’s makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to ma…
Skills: Customer Service, Suggestive Selling, Product Knowledge, Point Of Sale Systems, Multi-tasking
New York, New York, United States · On-site
$17/hr–$34/hr
Day-1 Medical, Dental, Vision Benefits for eligible colleagues Competitive Pay Paid Time Off Flexible Holiday Time-Off & Flexible Scheduling Instant access to earned wages with PayActiv Enhanced benefits: pet, home & aut…
Skills: Customer Service, Fashion Styling, Client Relationship Management, Sales, Product Knowledge
New York, New York, United States · On-site
$17/hr–$26/hr
Day-1 Medical, Dental, Vision Benefits for eligible colleagues Competitive Pay Paid Time Off Flexible Holiday Time-Off & Flexible Scheduling Instant access to earned wages with PayActiv Enhanced benefits: pet, home & aut…
Skills: Customer Service, Fashion Styling, Client Relationship Management, Product Knowledge, Sales
New York, New York, United States · On-site
$17/hr–$34/hr
Day-1 Medical, Dental, Vision Benefits for eligible colleagues Competitive Pay Paid Time Off Flexible Holiday Time-Off & Flexible Scheduling Instant access to earned wages with PayActiv Enhanced benefits: pet, home & aut…
Skills: Customer Relationship Management, Styling, Product Knowledge, Sales, Merchandising
New York, New York, United States · On-site
$17/hr–$26/hr
Day-1 Medical, Dental, Vision Benefits for eligible colleagues Competitive Pay Paid Time Off Flexible Holiday Time-Off & Flexible Scheduling Instant access to earned wages with PayActiv Enhanced benefits: pet, home & aut…
Skills: Customer Service, Fashion Styling, Client Relationship Management, Sales, Product Knowledge
New York, New York, United States · On-site
$17/hr–$40/hr
Day-1 Medical, Dental, Vision Benefits for eligible colleagues Competitive Pay Paid Time Off Flexible Holiday Time-Off & Flexible Scheduling Instant access to earned wages with PayActiv Enhanced benefits: pet, home & aut…
Skills: Stocking, Inventory Management, Interpersonal Communication, Teamwork, Adaptability
New York, New York, United States · On-site
$17/hr–$40/hr
Day-1 Medical, Dental, Vision Benefits for eligible colleagues Competitive Pay Paid Time Off Flexible Holiday Time-Off & Flexible Scheduling Instant access to earned wages with PayActiv Enhanced benefits: pet, home & aut…
Skills: Inventory Management, Stocking, Interpersonal Skills, Communication, Adaptability
New York, New York, United States · On-site
$17/hr–$29/hr
Day-1 Medical, Dental, Vision Benefits for eligible colleagues Competitive Pay Paid Time Off Flexible Holiday Time-Off & Flexible Scheduling Instant access to earned wages with PayActiv Enhanced benefits: pet, home & aut…
Skills: Customer Service, Merchandising, Order Fulfillment, Interpersonal Communication, Adaptability
New York, New York, United States · On-site
$18/hr–$18/hr
YOUR FUTURE BEGINS AT THIS PREMIER DESTINATION At Event Network, we believe the experience matters. As the leading operator of retail experiences at some of the most iconic and inspiring destinations across the United St…
Skills: Guest Service, Team Leadership, Cash Handling, Safe Balancing, Visual Merchandising
New York, New York, United States · On-site
$21/hr–$24/hr
At Veritext, we focus on the details – so legal teams can focus on the case. About the role: Our clients count on us to make the legal process seamless and efficient from scheduling court reporters and legal videog…
Skills: Customer Service, IT Troubleshooting, Office Administration, Communication Skills, Multi-tasking
New York, New York, United States · Remote OK
Join Us at TailorMed – Transforming Healthcare Affordability At TailorMed, we’re on a mission to eliminate barriers across the entire medication journey—from affordability to access and adherence. As a pioneering force i…
Skills: Medical Billing, Medical Coding, Financial Navigation, EMR, Billing Systems
New York, New York, United States · On-site
Job Description Synopsis Perform, coordinate and execute sales activities for assigned dealt accounts, overview and monitor the market and the competitors to ensure established Etihad sales targets are reached contributi…
Skills: Sales Strategy, Account Management, Market Analysis, Business Development, Contract Negotiation
New York, New York, United States · On-site
Pay: $18.00 per hour Join a Growing Team at StorageMart! We take pride in delivering on our core values — Easy, Clean, Service — by providing our customers with spotless facilities, seamless experiences, and …
Skills: Customer Service, Sales, Property Maintenance, Account Management, Billing
New York, New York, United States · On-site
Pay: $18.00 per hour Join a Growing Team at StorageMart! We take pride in delivering on our core values — Easy, Clean, Service — by providing our customers with spotless facilities, seamless experiences, and …
Skills: Customer Service, Sales, Property Maintenance, Account Management, Billing
New York, New York, United States · On-site
Pay: $18.00 per hour Join a Growing Team at StorageMart! We take pride in delivering on our core values — Easy, Clean, Service — by providing our customers with spotless facilities, seamless experiences, and …
Skills: Customer Service, Sales, Account Management, Problem Solving, Organization
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The technician is responsible for maintaining and troubleshooting in-room audio-visual and video conferencing systems to ensure maximum uptime. This includes performing break-fix tasks, conducting root cause analysis, and collaborating with cross-functional teams for new office deployments.
Candidates must have a strong technical background in AV/VC hardware such as Cisco and Crestron and the ability to handle physical installation tasks. Strong interpersonal skills and the ability to work independently in a fast-paced environment are essential.
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
The CST-VC Technician (Collaboration Solutions Team - Video Conferencing) – plays a critical role in supporting and maintaining video conferencing systems for our clients. The CST-VC Technician is responsible for delivering high-quality technical support, troubleshooting, and resolving issues related to in-room AV/VC (Audio Visual/Video Conferencing) technology, including equipment failures, physical malfunctions, and software configuration problems.
• Primary on-site technician with the knowledge and skillset to fix 99% of issues in rooms
• Primary user-facing POC for all VC related issues
• Provide strong client level support to users, with a predisposition to de-escalate technical fails
• Perform break fix (user reported incident) tasks within target SLA response window
• Perform maintenance and repair tasks on all VC gear to maintain 99% uptime and address all primary issues
• Maintain accurate tagging and data entry of all tasks, projects, and requests performed
• Form strong XFN partnerships with local Helpdesk, Facilities, and Events
• Provide VC focused support for users of all levels
• RCA reported network related call escalation issues
• Active monitoring of local and global VC Endpoints and related hardware
• Initiate Cisco TAC cases and vendor RMA’s for equipment
• Advise and QC integrators of client installation standards
• Partner with OTD New Builds DPM’s to provision and deploy all VC and VIO related equipment in new office locations
• Track inventory of on-site supplies, consumables, and assets
• Maintain up to date knowledge of relevant industry standard hardware as well as client proprietary tools
• Provide ongoing technical support for video conferencing equipment and in-room AV technology.
• Diagnose and resolve hardware and software issues, ensuring minimal downtime for end users.
• Perform root cause analysis to identify recurring problems and implement solutions to prevent future incidents.
• Analyze trends in AV/VC issues to proactively improve service quality and operational processes.
• Document solutions and best practices to enhance team knowledge and efficiency.
• Participate in the commissioning of AV systems for both retrofits and new builds.
• Ensure all installations meet company standards and client requirements.
Additional Duties:
• Collaborate with cross-functional teams to deliver seamless AV experiences.
• Maintain accurate records of maintenance activities and service requests.
Ideal Candidate:
• Strong technical background in AV/VC systems.
• Excellent problem-solving and communication skills.
• Highly proficient with a wide range of AV technologies.
• Ability to think creatively as well as methodically regarding technical issues
• Knowledge of Cisco, Crestron, Extron, Shure, Clearone, and other AV/VC related hardware and signal flow
• Strong interpersonal, customer service, and conflict resolution skills
• Willingness to learn and adapt to client culture
• Ability to work both independently as well as with a team
• Ability to handle physical tasks such as lifting large/heavy objects and physical integration/maintenance work
The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
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