CLIENT SERVICE COORDINATOR New York, NY Hybrid THE RUNDOWN Playfly Sports is looking for a Client Service Coordinator to join our team in New York, NY. The Client Service Coordinator (CSC) will be responsible for support…
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$45k–$50k/yr
Full-time
high school, bachelor degree
Posted 31d ago
~40 hrs/week
Responsibilities
The Client Service Coordinator supports revenue growth for linear offerings by managing the fulfillment of ad orders from placement to invoice. They act as the first point of contact for ad agencies and provide research and reporting to support the sales team.
Requirements
A high school diploma is required, while a bachelor's degree and previous office experience are preferred. Candidates should be proficient in Microsoft Office and have a strong interest in the sports media industry.
Full job description
CLIENT SERVICE COORDINATOR
New York, NY
Hybrid
THE RUNDOWN
Playfly Sports is looking for a Client Service Coordinator to join our team in New York, NY.
The Client Service Coordinator (CSC) will be responsible for supporting revenue growth for all linear offerings within a set of accounts by assisting with the sales process to agencies. The CSC will develop an understanding of Playfly’s Integrated Linear & Digital offerings and manage the fulfillment of ad orders from initial placement to paid invoice.
WHAT YOU’LL ACCOMPLISH
Review prepared sales packages and book advertisement orders for multiple agencies across local and regional sports networks via internal Ad Management system
Monitor Air Time to track if ad orders meet contract deliverables. Resolve discrepancies by rebooking orders with guidance from Client Service Representative
Act as first-level support to ad agencies with value requests, questions and order revisions and escalate complex issues as needed
Provide background and research on potential client targets and categories as requested by senior members of the sales team
Create and format Excel reports in support of the sales function
Collaborate with and support the Client Service Representative on all account stewardship processes
Build understanding of industry and remain current on all relevant sports issues and events
Attend sales meetings, edit proposals and complete administrative tasks to assist with comprehensive sales process
Manage priorities among respective accounts as assigned by senior members of the sales team
Other job-related duties as assigned
WHAT YOU’LL BRING
High School Diploma required, Bachelor’s Degree preferred
Previous office experience required
Experience in a related area or strong desire to build a career in sports media marketing is preferred
Interest and general understanding of the sports industry
Familiarity with Wide Orbit and STRATA, or similar systems preferred
Strong attention to detail, excellent verbal and written communication skills are necessary
Knowledge of Microsoft Office applications, including Word, Excel and Outlook is required
Proficiency in PowerPoint is required
Strong organizational skills and a proven ability to work as a member of a team and individually
Ability to multitask and manage competing priorities
TRAVEL, LIFTING, PHYSICAL REQUIREMENTS
This role takes place in an office setting and is a sedentary role
Minimal travel may be required to attend meetings, conduct trainings, etc.
COMPENSATION
Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.
The base pay range for this role is:
$45,000—$50,000 USD
WHAT WE DO
Playfly Sports is the full-service, leading sports marketing and media company that enables brands to engage with sports fans on a local, regional, and national level through scaled linear, digital, and experiential assets. Playfly Sports drives outcome-based solutions into 90-million households via more than 7,800 live U.S. broadcasts of MLB, NBA, and NHL games; and influences sports fans of all ages through the management of college and high school multimedia rights, uniform branding, and high-profile sports sponsorship platforms. Playfly Sports has the unique ability to partner, innovate, and advance the aspirations of athletes, brands, academic institutions, and sports fans across the U.S. Playfly Sports is Powered by Partnership. Visit Playfly Sports online at playfly.com
WHAT WE STAND FOR
At Playfly, we know that a diverse, equitable, and inclusive company is a more innovative and successful one, but more importantly, we believe it’s just the right thing to do. Through conversations, company initiatives, community events and partnerships, policy changes, data analysis, workshops, and support groups, we are dedicated to creating a workplace where everyone can thrive. We are here for the long haul and to do the meaningful work that creates true institutional change within our workplace, with our partners, and in the communities we serve.
EEOC & DIVERSITY STATEMENT
Playfly Sports affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Playfly Sports is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
ACCOMMODATIONS
Playfly Sports is committed to the full inclusion of all qualified individuals, and as part of this commitment, Playfly Sports will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected].
We are unable to sponsor or take over sponsorship of an employment visa for this role at this time
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
For California and UK Residents, please read our Privacy Policy
Playfly Sports is the leading REVENUE MAXIMIZER in the sports industry.
WHO WE ARE
Playfly Sports is the only scaled global commercial agency with exclusive access to media, sponsorship, and advisory & services across professional, college, & youth sports.
WHAT WE DO
Leveraging our proprietary data centered on local sports fans, the most valuable marketing asset, Playfly Sports provides 3 integrated services to our partners worldwide: Media, Sponsorship, and Advisory & Services.
WHO WE SERVE
We help 2,200+ brands achieve their brand objectives by optimizing their sports marketing investments. We maximize revenue for 250+ rightsholders across media, sponsorship, and advisory & services. Locally, regionally, nationally, globally.
Reach out today: [email protected]
Offices: 22 Cassatt Ave, Berwyn, Pennsylvania 19312, US
How many Customer Service & Support jobs are open in New York, NY right now?
There are currently 11,419 open customer service & support positions in New York, NY listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in New York, NY?
Companies currently hiring include Domino's, Allied Universal, Compass Group, New York City Housing Authority (NYCHA), Macy's, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in New York, NY?
Yes — 1602 of the 11419 open customer service & support positions offer remote or hybrid work (460 remote, 1142 hybrid).
How do I apply for Customer Service & Support jobs in New York, NY?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.