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New York, New York, United States • Hybrid
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Serve as the first point of contact for IT support, troubleshooting hardware, software, and network issues for end-users. Maintain IT services and documentation while escalating complex issues to senior engineering teams.
Requires a Bachelor's degree in IT or related field and 3-5 years of experience in a technical support or service desk role. Proficiency in Microsoft 365, Active Directory, and ITSM tools is essential.
IT Analyst, Infrastructure and Operations
New York, NY | Hybrid | Full-Time
About Us
At Milrose Consultants, we build more than buildings—we build trust, expertise, and lasting partnerships. As leaders in the building compliance, permitting, and consulting industry, we’re proud to help shape the skylines of tomorrow through excellence in regulatory compliance, project management, and advisory services.
Position Overview
We’re looking for an IT Analyst, Infrastructure and Operations to join our Information Technology team. In this role, you’ll serve as the first point of contact for IT support, providing technical assistance to end-users and helping ensure reliable technology operations across the organization. You’ll work closely with employees, IT team members, and external partners to troubleshoot technical issues, maintain IT services, and deliver a seamless user experience.
What You’ll Do
What You’ll Bring
Required:
Preferred:
Work Environment & Schedule
Compensation & Benefits
Milrose Consultants, LLC is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.
Milrose Consultants, LLC is committed to providing reasonable accommodation for qualified individuals with disabilities. If you need assistance or an accommodation due to a disability, please contact us at [email protected].
Notice to third party agencies:
Please refrain from calling or emailing our team directly. Our in-house Talent Acquisition team manages all recruiting operations, including the selection and management of all external suppliers.
Milrose Consultants is the nation's largest provider of building code consulting and municipal compliance services.
Milrose is the nation’s premier building lifecycle firm, offering fully integrated services in Permitting, Code Consulting, Municipal Compliance, Special Inspections, Architectural & Engineering and Remediations. For over 40 years, we’ve guided top brands through the building regulatory process with precision and speed. Our team of experts works directly with developers, architects, engineers, and owners to ensure we meet deadlines and remain fully aligned with regulations. From early planning and design through construction and ongoing operations, we bring clarity to complexity and drive progress at every stage of the building’s lifecycle.
Offices: 498 Seventh Avenue, 17th Floor, New York, New York 10018, US · 1 Shore Ave, Oyster Bay, New York 11771, US · 1420 Walnut Street, Suite 810, Philadelphia, PA 19102, US · 500 Summer Street, Suite 501, Stamford, CT 06901, US · 37 Van Reipen Avenue, Jersey City, NJ 10018, US
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