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Provide on-site technical support, installation, and maintenance for workstations and network equipment across charter schools. Act as a liaison between on-site operations and the remote IT support team to resolve technical issues and ensure client satisfaction.
Requires a Bachelor's degree in a technology-related field or equivalent certifications. Candidates must have 1-2 years of experience in Tier 1 and 2 technical support.
Inspiroz is seeking a driven, detail-oriented School Technology Specialist (STS) to join our on-site IT support team in New York City. As an STS, you will play a crucial role in supporting the day-to-day technology support across Inspiroz’ portfolio of charter schools. Working under the supervision of an Inspiroz Service Delivery Manager, you will interact regularly with our remote technical support team and various client contacts.
For over a decade, Inspiroz has established a reputation in the Managed IT Services industry as a premier provider of charter school focused technology strategy and support. Inspired by our core values of: People Centered, Continuous Learning, Find a Way, Good People, A Better World, Lifelong Partners, Team Players and Ambition, we excel in serving our partners and adapting to their ever-changing technology needs. Take the next step in your IT career, and apply today!
Key responsibilities for this position include the following:
Technical support and problem resolution
Customer support and service
Time Entry and Ticket Management
Knowledge of:
Skills
Abilities
Education: The successful candidate should have a Bachelor’s Degree in a Technology related field or equivalent certifications.
Experience: The successful candidate should have at least 1-2 years’ experience in Tier 1 and 2 technical support.
What Our Ideal Candidate Will Receive:
Education IT Is All We Do
We are a Managed Service Provider dedicated exclusively to charter and independent schools across the United States. Schools partner with Inspiroz because we understand how technology decisions are actually made in education, through RFPs, leadership review, referrals, and board approval, and we design our services to reduce risk at every stage. Our work focuses on helping schools maintain secure, reliable, and predictable IT environments that protect instructional time and student data while supporting long-term growth. We partner closely with school leadership and operations teams to provide: Managed IT services built for the realities of school operations Cybersecurity and data protection aligned to education requirements Scalable, well-documented infrastructure that supports stability and continuity Clear, board-friendly communication that enables confident decision-making In addition to core managed services, we support schools with device repair, data services, and enhanced cybersecurity as part of a comprehensive, education-focused IT partnership. In education, technology success isn’t about novelty; it’s about consistency, safety, and trust. That’s where we focus.
Offices: 1330 E, Baltimore Pike, Chadds Ford, PA 19317, US
There are currently 11,419 open customer service & support positions in New York, NY listed on Clera. New openings are added daily as companies post roles.
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