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Full-time
Medical Insurance, Dental Insurance, Vision Insurance, Flexible Spending Accounts, Paid Time Off, Paid Parental Leave
Posted 17d ago
~40 hrs/week
Responsibilities
Deliver high-level hospitality and service to guests while executing both front-of-house and back-of-house tasks. Maintain facility compliance with DOH standards and support a culture of Enlightened Hospitality.
Requirements
Requires at least one year of food or customer service experience and familiarity with POS systems and basic cooking techniques. Candidates must have knowledge of DOH policies and the ability to work a flexible schedule including weekends.
Full job description
Tacocina is an open-air taqueria from Danny Meyer’s Union Square Hospitality Group. Located along the East River in Williamsburg’s Domino Park, Tacocina serves tacos, cocktails, and seasonal bites in a setting that blends casual dining with sweeping views of Manhattan’s skyline.
Who you are:
The Front of House Team Member is a warm, friendly, and highly motivated employee that delivers the highest level of hospitality and service to our guests. Team members are expected to execute guest-facing service as well as the back of house tasks. This is a seasonal position beginning at the time of hire until Fall 2025, with the opportunity to transfer within the company based on performance.
What you'll do:
Consistently support a culture of Enlightened Hospitality
Consistently provide an outstanding guest experience and outstanding culinary experience.
Maintain facilities in compliance with DOH standards.
Work with all key clients, partners, and colleagues to provide exceptional service and hospitality with USHG Beliefs as a priority.
What we need from you:
1+ years of previous food service and/or customer service experience
Knowledge of fast casual-style food, service, and beverage programs
Experience using POS systems
Knowledge of basic cooking techniques
Knowledge of DOH policies and practices
Excellent verbal and written communication skills
Ability to work a flexible schedule which includes days, nights, and weekends
What you’ll get from us:
At Union Square Hospitality Group, extending Enlightened Hospitality is at the heart of everything we do. We believe our people are our greatest ingredient. Joining our team means becoming part of a culture rooted in care, creativity, and growth. As a Front of House Team Member, you’ll enjoy:
Competitive pay: Hourly rate of $18/hr plus tips*
Quick access to earnings: Eligibility for the USHG Digital Wallet, where you'll have next-day access to earnings and flexible saving options
Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care
Time to recharge: Generous paid time off and paid parental leave to support life outside of work
Invest in your future: A matched 401(k) plan to help you grow long-term savings
Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services
Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship
Hospitality perks: 51% dining discount across the entire USHG family of restaurants
Convenience & flexibility: Pre-tax commuter benefits for transit and parking
Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality
Putting Enlightened Hospitality into Practice
Integral to our culture are our six behaviors. Our behaviors guide how we work together.
We play to win with humble swagger. Hospitality is a team sport where everyone deserves an opportunity to thrive and belong
Turn over the rocks and always be connecting dots to build uplifting experiences and relationships
Center the salt shaker with an unwavering commitment to excellence and the values that matter most
Write a great next chapter. The road to success is paved with mistakes well-handled
Bring a charitable assumption and err on the side of generosity
Leave our campsite better than we found it; always responsible for the impact of our wake
*The above represents the expected hourly range for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors.
The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business.
Related keywords
HospitalityFast CasualPOS SystemsDOH StandardsGuest ExperienceCulinary ExperienceFood and BeverageCustomer ServiceTaqueriaEnlightened Hospitality
Union Square Hospitality Group has created some of New York’s most beloved restaurants, cafes, and bars, which offer outstanding food delivered with our signature warmth and hospitality. Founded by CEO Danny Meyer with the opening of Union Square Cafe in 1985, the company now extends beyond the walls of its eateries. In addition to creating Shake Shack, USHG offers operational consulting and runs a multifaceted catering and events business, Union Square Events, and has operations in New York, Las Vegas, and Washington, D.C.. USHG holds 28 James Beard Awards and numerous accolades for its distinctive style of hospitality.
We believe that the greatest factor in the success of a business is the quality of its people. Across our family of businesses, we work hard to attract, hire, and train an extraordinary staff that is notable for its friendliness, intelligence, work ethic, empathy, and self-awareness. With our wide range of individual businesses, we have an array of opportunities for people with a variety of skill sets and experience. Learn more about joining our team by visiting www.ushgnyc.com/join-our-team, or contact [email protected].
Offices: 853 Broadway, New York, New York 10003, US · 42 E 20th St, New York, New York 10003, US · 101 E 19th Street, New York, New York 10003, US · 103 E 19th St, New York, New York 10003, US · 375 Amsterdam Ave, New York, New York 10024, US
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