New York, New York, United States · On-site
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Skills: Customer Engagement, Sales Techniques, Hospitality, Product Knowledge, Cash Handling
New York, New York, United States · Hybrid
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New York, New York, United States · On-site
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New York, New York, United States · On-site
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New York, New York, United States · On-site
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New York, New York, United States · On-site
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New York, New York, United States · On-site
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New York, New York, United States · On-site
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New York, New York, United States · On-site
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New York, New York, United States · Hybrid
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New York, New York, United States · On-site
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New York, New York, United States · Hybrid
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New York, New York, United States · On-site
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New York, New York, United States · On-site
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New York, New York, United States · On-site
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New York, New York, United States · On-site
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New York, New York, United States · On-site
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New York, New York, United States · On-site
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New York, New York, United States · Hybrid
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Deliver standout shopping experiences by providing personalized product recommendations and genuine hospitality to customers. Maintain a clean, organized sales floor and achieve selling goals through active customer engagement.
Requires flexible availability for weekends and holidays, along with the ability to communicate effectively in English. Must be physically capable of standing for long periods and lifting at least 25 lbs.
Be part of an amazing story
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
As a Retail Selling Colleague, you blend selling that delivers results with genuine hospitality to create standout shopping experiences. You take the time to understand each customer’s needs, offering personalized recommendations and connecting them with the right products and services. Whether on the sales floor or in the fitting room, your warmth, product knowledge, and personal approach turn everyday visits into memorable moments. You stay focused on achieving selling goals by driving performance through customer engagement and smart selling behaviors. With every interaction, you build trust, meet sales targets, and inspire loyalty - making each visit both meaningful and successful.
This role goes far beyond just being a cashier. Here, the customer is at the heart of everything we do - every day, all day. If you're passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality, this could be the perfect fit for you! You’ll also help keep the shopping space clean, organized, and inviting so every customer feels welcome the moment they walk in.
How our Selling Colleagues spend their day…
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.
Who You Are
Essential Physical Requirements You Will Perform
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
Access the full menu of benefits offerings here.
About Us
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.
Join us and help write the next chapter in our story - Apply Today!
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
STORES0
Macy’s is the largest retail brand of Macy’s, Inc., a portfolio of iconic nameplates that also includes Bloomingdale’s and Bluemercury, helping generations of customers celebrate life’s special moments and express their personal style. Through our stores and digital platforms, we offer a distinctive assortment of fashion, beauty, home and other products from leading market and private brands. Our colleagues bring the Macy’s experience to life every day. Together, we are building a stronger, more modern Macy’s while continuing to create memorable experiences for our customers and make a positive difference in the communities we serve. As part of Macy’s, Inc., we are guided by a commitment to responsible growth, colleague development, community impact and environmental stewardship
Offices: 151 W 34th St, New York, NY 10001, US
There are currently 10,155 open customer service & support positions in New York, NY listed on Clera. New openings are added daily as companies post roles.
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