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Marriott International Hotels, Inc.
Spa Therapist
Mumbai, Maharashtra, India · On-site
Entry level
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Full-time
bachelor degree
Posted 5d ago
Apply by Sep 7
~40 hrs/week
Responsibilities
The Team Supervisor is responsible for driving digital product roadmaps from concept to launch while collaborating with cross-functional teams to meet business needs. They will translate data insights into actionable product requirements and ensure successful go-to-market execution.
Requirements
Candidates must possess a Bachelor's degree and 6-8 years of experience in product or project development within the digital sector. A strong balance of technical knowledge, business acumen, and a proven track record of delivering data-driven solutions is required.
Full job description
Role – Team Member Digital (M3 or M4)
Job Responsibilities:
Responsible for understanding business requirements and suggesting digital solution
Optimize usage of existing applications
Competitive analysis and accordingly recommending new digital solutions
Monitor progress of Digital Projects
Provide inputs for new products and new applications to IT and BSG
Collaborates with global commercial services partners to co-develop a roadmap and drive products and features from concept to launch in a fast-paced environment.
Drive software product usage
Works with cross-functional teams and various stakeholders across the Organization
Turns data insights into products with actionable outcomes to the ultimate customer.
Continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks.
Partners with stakeholders and customers across the organization to inform the product vision, strategy, features, and prioritization.
Develops, owns, and executes product roadmap.
Works with user-focused departments to define the self-service user experience, support, and monitoring for customers.
Partners with sales departments to define the user experience for internal GCS users, including support and monitoring.
Translates product roadmap features into well-defined product requirements including features, user stories, and acceptance test criteria.
Leads the product functional design process based on an intimate knowledge of the users and technology.
Defines and executes go-to-market plan, working to ensure that product management, marketing, and sales have what they need to be successful.
Develops and maintains appropriate tracking and reporting of product performance post-launch to evaluate future investment.
Qualifications / Skills:
Balance of technical knowledge and business acumen
Proactive, self-starter with excellent project management skills and ability to manage multiple tasks effectively
Excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment
High degree of organization, individual initiative, and personal accountability
Education, Experience, and Licensing Requirements:
Bachelor’s degree and 6-8 years of product or project development experience in the Digital field
Proven track record of delivering data driven solutions with a customer-first mindset
Established background in launching software or services in Digital
Experience successfully driving end-to-end delivery of data and intelligence solutions, including a wide variety of mechanisms, e.g. dashboards, APIs, real time alerts, etc.
Experience of retail asset digital product would be an added advantage
Related keywords
Digital Support ServicesProduct RoadmapSoftware ProductData InsightsUser ExperienceGo-to-market PlanCross-functional TeamsBusiness AcumenProject ManagementDigital SolutionsRetail AssetAPIDashboardsReal-time AlertsStakeholder EngagementProduct Functional Design
One of India's leading banks offering a wide range of financial services that encompass every sphere of life.
Industry
Banking
Company size
10,001+ employees
Founded
1985
Headquarters
Mumbai, Maharashtra
LinkedIn followers
1,658,596
About Kotak Mahindra Group:
Established in 1985, the Kotak Mahindra Group is one of India’s leading financial services conglomerates. In February 2003, Kotak Mahindra Finance Ltd. (KMFL), the Group’s flagship company, received a banking license from the Reserve Bank of India (RBI). With this, KMFL became the first non-banking finance company in India to become a bank – Kotak Mahindra Bank Limited.
The consolidated balance sheet of Kotak Mahindra Group is over 1 lakh crore and the consolidated net worth of the Group stands at 13,943 crore (approx US$ 2.6 billion) as on September 30, 2012.
The Group offers a wide range of financial services that encompass every sphere of life. From commercial banking, to stock broking, mutual funds, life insurance and investment banking, the Group caters to the diverse financial needs of individuals and the corporate sector. The Group has a wide distribution network through branches and franchisees across India, and international offices in London, New York, California, Dubai, Abu Dhabi, Bahrain, Mauritius and Singapore. For more information, please visit the company’s website at https://www.kotak.bank.in/en/home.html
Note: Our new toll-free number is 18004100.
SEBI registration details - https://www.kotak.bank.in/content/dam/Kotak/others/sebi-registration-details.pdf
Offices: 36-38A, Nariman Bhavan, 227 Nariman Point, Mumbai, Maharashtra 400021, IN · 8th Floor, Portsoken House, 155-157,, London, EC3N 1LS, GB · 50, Main Street,, Ste. 890, White Plains,, NY, NY 10606, US · Representative Office, Al Otaiba Building,, 907, Hamdan Street, Behind KFC,, Abu Dhabi, AE
How many Customer Service & Support jobs are open in Mumbai, India right now?
There are currently 1,131 open customer service & support positions in Mumbai, India listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Mumbai, India?
Companies currently hiring include Kotak Mahindra Bank, Digitide, HSBC, Marriott International Hotels, Inc., Accor, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Mumbai, India?
Yes — 126 of the 1131 open customer service & support positions offer remote or hybrid work (22 remote, 104 hybrid).
How do I apply for Customer Service & Support jobs in Mumbai, India?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.