Milpitas, California, United States · On-site
$118k–$200k/yr
Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, …
Skills: System Integration, System Calibration, 7-Step Troubleshooting, Product Life Cycle Management, Cost Of Service Modeling
Milpitas, California, United States · On-site
$16/hr–$21/hr
When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people l…
Skills: Retail Sales, Customer Service, Communication Skills, Needs Discovery, Product Positioning
Milpitas, California, United States · On-site
$86k–$128k/yr
Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level…
Skills: Instructional Design, Technical Training, Technical Documentation, Field Service Support, Lesson Planning
Milpitas, California, United States · On-site
$22/hr–$34/hr
“Improving the lives of those with chronic care diseases while providing solutions to our customers." Looking for a new opportunity? At SuperCare Health you have the chance to reach your dreams by helping us in ser…
Skills: Route Planning, Logistics Coordination, Communication, Organization, Attention To Detail
Los Angeles, California, United States · On-site
$24k–$67k/yr
MotionAi brings together the leading high-tech automation solution providers for industrial automation across the United States. Our expertise includes emerging automation technologies with focused disciplines in robotic…
Skills: Sales Principles, Cold Calling, Networking, Technical Presentations, Customer Relationship Management
Michaels StoresMilpitas, California, United States · On-site
$19/hr–$24/hr
Store - S.JOS-MILPITAS, CA The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and serv…
Skills: Retail Leadership, Sales Management, Customer Experience, Coaching, Operational Execution
Milpitas, California, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Customer Service, Security Procedures, Emergency Response, Patrolling, Access Control
Milpitas, California, United States · On-site
$96k–$163k/yr
Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, …
Skills: Program Management, Cross Functional Team Management, Customer Focus, Ambiguity Management, Resource Management
Milpitas, California, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Radio Dispatch, Security Monitoring, Customer Service, Incident Response, Emergency Coordination
Milpitas, California, United States · On-site
Company Description “We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder We take care of our employees, and they take care of our customers! Become a member of a global …
Skills: Warehouse Management, Staff Supervision, Inventory Management, Budgeting, Accounting
Milpitas, California, United States · On-site
$22/hr–$33/hr
Company Description “We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder As a Fortune 500 company, Expeditors employs more than 18,000 trained professionals in a worldwi…
Skills: Interpersonal Skills, Organizational Skills, Microsoft Office, English Fluency, Inventory Control
Milpitas, California, United States · On-site
$22/hr–$33/hr
Company Description “We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder As a Fortune 500 company, Expeditors employs more than 18,000 trained professionals in a worldwi…
Skills: Interpersonal Skills, Organizational Skills, Microsoft Office, English Fluency, Inventory Control
Milpitas, California, United States · On-site
Company Description “We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder We take care of our employees, and they take care of our customers! Become a member of a global …
Skills: Logistics Coordination, Inventory Management, Budgeting, Accounting, Customer Relationship Management
Milpitas, California, United States · Remote OK
$96k–$153k/yr
As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), by applying to this role, you will be applying for a position with Waters. Waters is a global le…
Skills: Technical Sales, Reagent Expertise, Workflow Optimization, Customer Engagement, Scientific Consultation
Milpitas, California, United States · On-site
$160k–$190k/yr
About Arlo: At Arlo, we're passionate about creating innovative and reliable solutions that help people protect what matters most to them. Our team is dedicated to delivering products that exceed our customers' expectati…
Skills: Software Engineering, API Integration, Root Cause Analysis, Web Application Development, B2B SaaS
Marriott International Hotels, Inc.Milpitas, California, United States · On-site
POSITION SUMMARY Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide ran…
Skills: Housekeeping, Cleaning, Guest Relations, Time Management, Attention To Detail
Fremont, California, United States · On-site
$22/hr–$25/hr
Position Summary: We are seeking a professional and detail-oriented Patient Services Representative - Front Desk to join our healthcare team. In this vital role, you will ensure seamless patient care by managing registra…
Skills: Patient Registration, Appointment Scheduling, Clinical Call Coordination, Insurance Verification, Patient Triage
Milpitas, California, United States · On-site
$30/hr–$35/hr
Spring Education Group is a multi-brand education network of superior private school institutions spanning infant care through high school. The network (currently composed of approximately 220 schools) brings together so…
Skills: Office Management, Tuition Collection, Financial Recordkeeping, Budget Tracking, Account Reconciliation
Milpitas, California, United States · On-site
$88k–$100k/yr
Job DetailsJob Location: 747 - San Jose Sheraton - San Jose, CA 95035Position Type: Full TimeSalary Range: $88,000.00 - $100,000.00 SalaryJob Shift: AnyDriftwood Hospitality Management’s company culture empowers ou…
Skills: Front Office Management, Guest Relations, Staff Training, Recruitment, Performance Management
Milpitas, California, United States · On-site
$16/hr–$19/hr
At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at…
Skills: Customer Service, POS System Management, Merchandising, Visual Presentation, Stockroom Operations
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Serve as the central technical interface between design engineering, manufacturing, and field teams to optimize product serviceability and reliability throughout the product life cycle. Drive continuous improvement of system hardware, diagnostics, and technical documentation while managing cost-of-service models and training requirements.
Requires a Bachelor's degree with 5 years of experience, a Master's with 3 years, or a Doctorate. Candidates must possess strong knowledge of system operations, integration, and advanced troubleshooting techniques.
Company Overview
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.Group/Division
The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.Job Description/Preferred Qualifications
In this role, you will serve as the central technical resource / interface with Software and Hardware design engineering, manufacturing, technical support, quality, marketing and field as the product(s) move through the Product Life Cycle. Will be fully integrated and working directly with aforementioned teams to incorporate value added serviceability, reliability and service business practice improvements into product design. Works to optimize serviceability, reduce cost-of-service through all stages of the PLC (Product Life Cycle), and improve short- and long-term product service revenue performance. Involvement lasts throughout all stages of a product’s lifecycle to ensure system level product performance is continuously tracked and meets established specification. Drives continuous improvement of system hardware, diagnostics and software, tooling, technical documentation, knowledge management, and training.
Strong knowledge of overall system operation, system integration, and system calibrations
Influence early PLC designs to include features that will optimize KLA’s service business: calibrations and diagnostics, Cost of Service (CoS), reliability, design tolerances, Intellectual Property (IP) protection
Act as a two way conduit of information between design teams, and tech support and service personnel
Very adept at 7-step trouble-shooting, including driving learning and standardization where appropriate
Full understanding of the need to protect our service IP, and apply BKMs into documentations, FRUs, Tooling, and training
Able to step into a difficult beta and sustaining escalation, analyze data from various sources, and, working with divisional experts when necessary, provide a detailed action plan suitable for execution by Customer Service Engineer (CSE) and Technical Support Engineer (TSE)
Leverage learning and knowledge across the Tech Support organization through training classes, scripts, coaching, documents and updating other knowledge capture tools. Develop and promote the use of Merlin and Solution Point during Beta and released product phases
Ensure that learning on current generation tools is captured and applied to next generation designs
Works with Learning and Knowledge Services (LKS) to determine the training requirements for new products and/or upgrades. Trains the trainer, and teach or co-teach initial courses. Audits service training courses to ensure their quality
Help to define a plan, implement and optimize the spare parts that will be stocked to support field shipments. This includes taking into account reliability, diagnostics, inventory holding cost, training level and other factors
Prepare CoS models (bottom-up and top-down) during initial concept phase, and update them as new information is available. Apply results to help optimize design of diagnostics
Work with Services Marketing to define Service Offerings, including analyzing market needs, forecasting CoS and developing Sales support materials
Help to define and optimize the Preventative Maintenance Schedule for systems
Help to prepare a product for obsolescence / transfer to Service Supply Chain Management (SSCM) ownership including closing known issues, disposition of inventory and transfer of documentation and knowledge
Participate in NPI Best Practice teams to spread knowledge across product divisions
Hands-on work for integration of Alpha/Beta systems, including performing serviceability validation
Travel to Beta sites for support of new tool installations/upgrades, and for escalation support for new products
Doctorate (Academic) Degree and 0 years related work experience; Master's Level Degree and related work experience of 3 years; Bachelor's Level Degree and related work experience of 5 years
Base Pay Range: $117,800.00 - $200,300.00 AnnuallyPrimary Location: USA-CA-Milpitas-KLAKLA’s total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.
KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at talent.acquisition@kla.com or at +1-408-352-2808 to request accommodation.
Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to talent.acquisition@kla.com to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.
KLA develops industry-leading equipment and services that enable innovation throughout the electronics industry. We provide advanced process control and process-enabling solutions for manufacturing wafers and reticles, integrated circuits, packaging and printed circuit boards. In close collaboration with leading customers across the globe, our expert teams of physicists, engineers, data scientists and problem-solvers design solutions that move the world forward. Visit us at: www.kla.com Statements made on LinkedIn may constitute forward-looking statements under federal securities laws. These forward-looking statements involve risks and uncertainties that could significantly affect the expected results and are based on certain key assumptions. Due to such uncertainties and risks, no assurances can be given that such expectations will prove to have been correct, and readers are cautioned not to place undue reliance on such forward-looking statements, which speak only as of the date indicated. Other risks that KLA faces include those detailed in KLA filings with the Securities and Exchange Commission, including KLA's annual report on Form 10-K and quarterly reports on Form 10-Q. Forward-looking statements made by third parties do not necessarily reflect the opinion of KLA, are outside of KLA’s control and have not been verified or otherwise vetted by KLA.
Offices: 3 Technology Dr, Milpitas, California 95035, US
There are currently 257 open customer service & support positions in Milpitas, CA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include DICK'S Sporting Goods, Allied Universal, O'Reilly Auto Parts, Domino's, Expeditors, among others. Browse the listings above to see every active employer.
Yes — 9 of the 257 open customer service & support positions offer remote or hybrid work (4 remote, 5 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
