London, England, United Kingdom · On-site
Why Valvoline Global Operations? At Valvoline Global Operations, we’re proud to be The Original Motor Oil, but we’ve never rested on being first. Founded in 1866, we introduced the world’s first branded motor oil, stakin…
Skills: Product Ownership, Salesforce CRM, Agile Methodologies, Product Roadmap Management, Business Analysis
London, England, United Kingdom · Hybrid
The Pepperstone story started in 2010. We know what it’s like to trade the world’s markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformat…
Skills: Customer Service, Sales, Negotiation, Financial Markets Knowledge, Numerical Ability
London, England, United Kingdom · On-site
RB Holdings is a growing hospitality group shaping some of the most distinctive private members’ clubs and food businesses in London and New York. Founded by Robin Birley, our businesses are built on discretion, cr…
Skills: Coffee Preparation, Beverage Service, Till Transactions, Stock Rotation, Inventory Management
London, England, United Kingdom · On-site
RB Holdings is a growing hospitality group shaping some of the most distinctive private members’ clubs and food businesses in London and New York. Founded by Robin Birley, our businesses are built on discretion, cr…
Skills: Coffee Preparation, Beverage Service, Till Transactions, Stock Rotation, Inventory Management
London, England, United Kingdom · On-site
Jil Sander is an international luxury brand led by design, quality and functionality. Progressive and experimental, it delivers an enduring wardrobe for women and men fusing elements from different genres, in a play of c…
Skills: Customer Service, Luxury Sales, Relationship Management, Omni-channel Retail, Communication Skills
London, England, United Kingdom · On-site
We are currently looking for an experienced and proactive Client Advisor for our boutique based in Sloane, London. As a Client Advisor, you will be the Brand ambassador and you will make sure to provide an excellent serv…
Skills: Luxury Retail, Clienteling, Customer Service, Sales Techniques, CRM
London, England, United Kingdom · On-site
WHO WE ARE We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneer…
Skills: Fault Finding, Diagnostics, IT Networking, Connectivity, Customer Service
London, England, United Kingdom · Hybrid
What we are building at Conveo Conveo is the AI research platform enabling fast, affordable, and high-quality consumer and B2B research. Global brands like Unilever, Google, and Apple use our AI video interviewer to gene…
Skills: Participant Recruitment, Quality Assurance, Project Coordination, Market Research, Consumer Insights
London, England, United Kingdom · Hybrid
$60k–$95k/yr
About Fluidstack We exist to make humanity more free. For most of human history, you farmed or you starved. Technology gave people more time for the things they wanted to do, instead of things they had to do. Powerful AI…
Skills: Okta Administration, MDM Management, Google Workspace, MacOS Support, Windows Support
London, England, United Kingdom · On-site
Fragrance & Beauty Sales Consultant Location: Boots Kensington Contract: Permanent, 37.5 hours/week, any 5 in 7 days CHANEL is an independent company that believes in the freedom of creation, cultivates human potential, …
Skills: Client Relationship Management, Storytelling, Personalized Consultations, Clienteling, Data Capture
London, England, United Kingdom · On-site
Job TitleCustomer Delivery Driver LocationRoehampton Employment TypePart time Contract TypePermanent Shift PatternWork Shift: Days Hours per Week21 Pay Rate£13.93 CategoryRetail Hourly Colleagues, Sales Staff Closing Dat…
Skills: Driving, Customer Service, Organization, Picking and Packing, Vehicle Maintenance
London, England, United Kingdom · On-site
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud …
Skills: Account Management, Freight Forwarding, Air Freight, Ocean Freight, KPI Management
London, England, United Kingdom · On-site
Client Services & Concierge Administrator Barbican, London | Facilities | Permanent | Part-Time Competitive salary available, depending on experience 20 or 24 hours per week Schedule: Monday - Friday 6:30am - 10:30am (20…
Skills: Front-of-house Service, Concierge Services, Administrative Coordination, Facilities Management, Health & Safety Compliance
London, England, United Kingdom · Hybrid
Job Description: Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live even…
Skills: Order Processing, Billing, CRM, Salesforce, SAP
London, England, United Kingdom · On-site
$27k–$27k/yr
Job descriptionOverall purpose Student Success Officer (SSO) are the front facing staff at the sites that make up the Regent College London campus. Staffing the Reception Desk, SSO’s have the responsibility of providing …
Skills: Customer Service, Microsoft Office, Administrative Support, Student Support, Communication
London, England, United Kingdom · On-site
Job TitleHR Service Agent Job Description Reports to: HR Service Desk Lead EMEA Location: London - Heathrow Contract Type: Fixed Term (12 months) Introduction to role Vanderlande is the global market leader in baggage ha…
Skills: HR Policies, Case Management, Workday, MS Excel, MS Word
London, England, United Kingdom · On-site
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring …
Skills: Reception, Concierge Services, Customer Service, Hospitality, Facilities Management
London, England, United Kingdom · Hybrid
$36k–$41k/yr
Salary: £36K to £41K (depending on skills and experience)Grade: GHours: 35 per weekContract type: Fixed-Term Contract for up to 12 monthsVacancy Reference: 26/38Closing date: Midnight, Sunday 5th July Job Description Doc…
Skills: Administrative Skills, Customer Support, Student Support, Case Management, Communication Skills
London, England, United Kingdom · Hybrid
$49k–$54k/yr
End Date Friday 03 July 2026 Salary Range £48,987 - £54,430 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Sum…
Skills: Content Design, Copywriting, User Research, Accessibility, Voice and Tone
London, England, United Kingdom · On-site
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental …
Skills: Cleaning, Customer Service, Health and Safety Compliance, COSHH, Attention to Detail
London, England, United Kingdom • On-site
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Lead the development and delivery of high-quality digital products and the enterprise CRM roadmap to increase customer satisfaction and revenue. Act as the primary conduit between business stakeholders and IT to translate requirements into scalable technical solutions using Agile methodologies.
Requires a bachelor's degree and at least 7 years of experience in Product Ownership, Salesforce CRM, or related digital transformation disciplines. Candidates should possess strong skills in stakeholder management, Agile delivery, and the ability to optimize commercial business processes.
Why Valvoline Global Operations?
At Valvoline Global Operations, we’re proud to be The Original Motor Oil, but we’ve never rested on being first. Founded in 1866, we introduced the world’s first branded motor oil, staking our claim as a pioneer in the automotive and industrial solutions industry. Today, as an affiliate of Aramco, one of the world’s largest integrated energy and chemicals companies, we are driven by innovation and committed to creating sustainable solutions for a better future.
With a global presence, we develop future-ready products and provide best-in-class services for our partners around the world. For us, originality isn’t just about where we began; it’s about where we’re headed and how we’ll lead the way. We are originality in motion.
Our corporate values—Care, Integrity, Passion, Unity, and Excellence—are at the heart of everything we do. These values define how we operate, how we treat one another, and how we engage with our partners, customers, and the communities we serve. At Valvoline Global, we are united in our commitment to:
• Treating everyone with care.
• Acting with unwavering integrity.
• Striving for excellence in all endeavors.
• Delivering on our commitments with passion.
• Collaborating as one unified team.
When you join Valvoline Global, you’ll become part of a culture that celebrates creativity, innovation, and excellence. Together, we’re shaping the future of automotive and industrial solutions.
Job Purpose
The Digital Technical Product Owner Sr works hand in hand with stakeholders, partners, and the Digital IT team to lead the development and delivery of high-quality products that meet both user needs and business objectives in support of the company's strategic digital vision.
The ideal candidate combines strong product ownership and Agile delivery experience with a deep understanding of commercial business processes and Salesforce CRM capabilities.
This role manages and executes the enterprise digital roadmap across all regions to bring new experiences and features to market that increase customer satisfaction, user experience, adoption, and revenue growth. The role engages with stakeholders to define user stories, prioritize features, balance business value with technical feasibility, optimize delivery efficiency, and translate business requirements into scalable technical solutions.
How You Make an Impact (Job Accountabilities)
Product Roadmap & Delivery (30%)
As the owner of execution of the enterprise digital products roadmap, serve as the conduit between the business and IT for product development for large projects and/or workstreams through Agile methodologies. Spearhead the development of products from discovery through release, continuously optimizing product performance and value delivery. Provide regular reporting and executive leadership updates including product scope, schedule, roadmap, and planning.
Product Backlog Management & Execution (20%)
Own the prioritized sprint backlog for the Salse and Service product portfolio across the enterprise. Lead business requirements gathering and development of user stories aligned to strategic features and initiatives. Define acceptance criteria, approve completed stories, ensure quality standards are met, and maintain backlog prioritization. Collaborate across project teams, business functions, and management to resolve issues, manage dependencies, and drive execution. Partner with other Digital and IT teams on integrated roadmaps and cross-functional initiatives
.
Product Strategy & Vision (15%)
Working alongside senior leadership, create a multi-year vision and annual roadmap based on customer feedback, corporate strategy, market opportunities, and data-driven insights. Provide thought leadership and strategic guidance to leadership teams by understanding product impact, customer value, and business outcomes.
Business Process & Change Leadership (10%)
Serve as a consultant for defining business processes required to achieve product roadmap objectives. Ensure current-state and future-state processes are documented and aligned with delivered capabilities. Advise stakeholders on organizational impacts of new solutions and partner with business teams to support process alignment.
Market Research & Innovation (10%)
Conduct market research and competitive analysis to stay informed of industry trends, Salesforce capabilities, digital customer experience innovations, and Agile best practices. Translate insights into recommendations that improve product strategy and business value.
KPI Management & Continuous Improvement (10%)
Lead Digital Customer Experience teams and stakeholders in understanding product KPIs that drive revenue growth, customer satisfaction, adoption, and operational effectiveness. Use data-driven decision making to iterate on product features, optimize business processes, and maximize value realization.
Own business outcomes associated with delivered capabilities, including user adoption, process effectiveness, operational efficiency, data quality, and KPI attainment. Partner with business stakeholders and change management resources to drive successful adoption and value realization of digital products and Salesforce capabilities.
Team Leadership & Coaching (5%)
Mentor and coach Product Owners and cross-functional team members on product management best practices. Foster collaboration, knowledge sharing, and alignment across teams while supporting organizational objectives.
Key Relationships
Internal
IT, Sales, Marketing, Supply Chain, Customer Service, B2B Portal Support, eCommerce, Training Solutions, Customer Experience resources, and Commercial Leadership.
External
Third-party suppliers, implementation partners, consultants, and technology vendors.
What You Bring to the Role
Education
Bachelor's degree in Business, Computer Science, Information Technology, Engineering, or a related field, or an equivalent combination of education and experience.
Required Qualifications
Minimum 7+ years of experience in Product Ownership, Salesforce CRM, Sales Operations, Commercial Excellence, Business Analysis, Customer Experience, Digital Transformation, or related disciplines.
Experience managing complex product roadmaps and coordinating cross-functional initiatives.
Experience gathering business requirements and translating them into technical solutions and user stories.
Strong stakeholder management, communication, and prioritization skills.
Experience partnering with business and technical teams to deliver scalable enterprise solutions.
Preferred Qualifications
7+ years of Salesforce experience, including experience supporting or optimizing sales, customer service, commercial operations, quote-to-cash, lead-to-order, or customer engagement processes.
Experience leveraging Salesforce reporting, dashboards, KPIs, and analytics to drive business decisions and continuous improvement.
Experience translating sales, customer service, or commercial business processes into scalable CRM and digital product solutions.
Experience in Sales Operations, Commercial Excellence, CRM Transformation, Customer Experience, Business Process Improvement, or related commercial functions.
Competencies Desired
Decision Making
Strong critical thinking and problem-solving abilities.
Ability to evaluate competing priorities and make sound decisions in complex environments.
Expert judgment using business data, customer insights, and stakeholder input.
Strong analytical mindset with experience measuring product and business performance.
Customer Orientation
Prioritize customer needs and deliver solutions that improve customer experiences and business outcomes.
Advanced interpersonal and communication skills.
Ability to communicate effectively across all levels of the organization, including executive leadership.
Demonstrated ability to partner with sales, customer service, marketing, and commercial leadership teams to identify business needs and translate them into product capabilities that deliver measurable business value.
Self-starter with a strong sense of ownership and accountability.
Managing Work
Strong organizational skills with the ability to manage multiple priorities and initiatives.
Highly skilled at product management and communication across large, complex projects with significant interdependencies.
Advanced experience working within Agile delivery methodologies.
Strong understanding of commercial processes, including sales pipeline management, opportunity management, forecasting, customer engagement, lead management, and performance measurement.
Knowledge of change management practices and ability to support organizational adoption.
Work Standards
Consistently delivers high-quality results with strong attention to detail.
Ability to identify opportunities, develop strategic plans, and manage product portfolios across regions and business units.
Highly skilled at identifying risks, issues, and corrective actions.
Advanced skills in designing and developing digital customer relationship management tools and experiences.
Ability to balance technical product delivery with business process improvement, ensuring solutions support both user needs and commercial objectives.
Advanced experience managing resources and priorities across multiple projects.
Current knowledge of CRM, web, digital commerce, and customer experience technologies.
Leveraging Feedback
Uses feedback to continuously improve individual and team performance.
Creates an environment that encourages learning, collaboration, and continuous improvement.
Collaboration
Builds positive relationships across teams and functions.
Effectively communicates ideas, recommendations, and priorities.
Works successfully with diverse stakeholders across business and technology organizations.
Shares expertise and leverages team strengths to drive successful outcomes.
Valuing Differences
Demonstrates inclusiveness and respect for diverse perspectives.
Creates an environment where individuals feel valued and empowered.
Effectively leads through change and organizational complexity.
What Will Set You Apart
Product management experience leading large Salesforce, web, or eCommerce initiatives.
Experience in Sales Operations, Commercial Excellence, CRM Transformation, Customer Experience, or similar commercial functions prior to moving into Product Ownership.
Strong understanding of sales processes and experience partnering directly with commercial teams to improve performance through Salesforce capabilities, analytics, and process optimization.
Experience defining KPIs, dashboards, and success measures that drive adoption and measurable business outcomes.
Ability to connect commercial objectives with technical product delivery.
Working Conditions / Travel Requirements
Working Conditions
General office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Travel Requirements
Travel frequency approximately 10%, including occasional overnight travel.
Valvoline Global is an equal opportunity employer. We are dedicated to fostering an environment where every individual feels valued, respected, and empowered to contribute their unique perspectives and skills. We strictly prohibit discrimination and harassment of any kind, regardless of race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other legally protected characteristic.
We are committed to ensuring accessibility throughout our recruitment process. If you require a reasonable accommodation to participate in any stage of the recruitment or selection process, please contact us at:.
• Email: [email protected]
This contact information is solely for accommodation requests. For inquiries about application status, please use the appropriate channels listed in your application materials.
Are You Ready to Make an Impact?
At Valvoline Global, we’re looking for passionate and talented individuals to join our journey of innovation and excellence. Are you ready to shape the future with us? Apply today.
Requisition ID: 2168
#LI-KT1
Inventing The Way Forward Valvoline™ Global Operations is a worldwide leader in automotive and industrial solutions, creating future-ready products and best-in-class services for partners across the globe. Established in 1866, we introduced the world’s first branded motor oil, claiming our position as The Original Motor Oil. For over 150 years, Valvoline has been trusted by millions of drivers and operators worldwide, continuously innovating to solve problems and deliver solutions for every engine and drivetrain—including high-mileage and heavy-duty vehicles—through more than 80,000 locations in over 140 countries and territories. We remain committed to powering the future of mobility for vehicles with electric, hybrid, and internal combustion powertrains—today and as we move forward. Now, powered by Aramco—one of the world’s largest integrated energy and chemicals companies—our research and development is accelerating with access to greater technology and resources than ever before. This partnership enables us to deliver innovative, high-performance lubricants engineered for modern vehicles, designed to meet evolving consumer needs, and tailored to emerging industries. Together, we are enhancing one of the world’s most trusted premium lubricant brands, ensuring superior protection and performance for vehicles and equipment everywhere.
Offices: 100 Valvoline Way, Suite 200, Lexington, KY 40509, US
There are currently 2,360 open customer service & support positions in London, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Accor, Hilton, Marriott International Hotels, Inc., Soho House & Co, Greene King Brewery, among others. Browse the listings above to see every active employer.
Yes — 643 of the 2360 open customer service & support positions offer remote or hybrid work (95 remote, 548 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
