London, England, United Kingdom · Hybrid
About the role: The Area Service Manager play an important role to set up the After Sales activities in the UK Passenger Cars. You will be responsible for building and maintaining a strong and customer focused After Sale…
Skills: EV Technical Experience, Diagnosis Tools, CRM, Microsoft Office, Supply Chain Management
London, England, United Kingdom · Remote OK
Payroll Bureau Pensions Administrator Description We’re Civica, and we make software and deliver services that help provide critical support to citizens all around the world. From local and central government to educatio…
Skills: Pension Administration, Payroll Knowledge, UK Pensions Legislation, Statutory Returns, Customer Service
London, England, United Kingdom · Remote Solely
Payroll Bureau Pensions Administrator Description We’re Civica, and we make software and deliver services that help provide critical support to citizens all around the world. From local and central government to educatio…
Skills: Payroll Administration, Pension Administration, CIPP Qualification, Payroll Software, UK Legislation
London, England, United Kingdom · Hybrid
Role Overview: We are looking for a hands-on, customer-obsessed leader to take ownership of our Customer Care function and raise the bar on service, team performance and customer experience across the business. This is n…
Skills: Customer Care Management, Ecommerce Operations, Team Leadership, Process Improvement, AI Implementation
London, England, United Kingdom · Hybrid
$44k–$46k/yr
CX Platforms Administrator – Permanent - £44,000 - £46,000 Join us and be part of a mission-driven, independent publisher. You’ll work with a diverse group of people who share a passion for empowering researchers, educat…
Skills: CRM Administration, Ticketing System Configuration, Chatbot Platform Management, SQL, Workflow Automation
London, England, United Kingdom · On-site
INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the…
Skills: Team Leadership, Luxury Retail Management, Performance Coaching, Commercial Insight, Customer Experience
London, England, United Kingdom · On-site
Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and always maintain a professional demeanour? Can you keep a positive mindset with any challenge th…
Skills: Customer Service, Communication Skills, IT Proficiency, Multitasking, Conflict Resolution
London, England, United Kingdom · On-site
Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and always maintain a professional demeanour? Can you keep a positive mindset with any challenge th…
Skills: Customer Service, Communication Skills, IT Proficiency, Multitasking, Conflict Resolution
London, England, United Kingdom · On-site
Job Overview As a Delivery sriver/Branch Assistant, you play a vital role in the daily success of the branch. Whether supporting in the warehouse, on the retail counter, or making deliveries, your work is varied and esse…
Skills: Communication, Customer Relationship Management, Fleet Checks, Business Acumen, Flexibility
London, England, United Kingdom · On-site
Job Overview Step into a leadership role with LKQ UK & Ireland as a Duty Manager, where you'll oversee daily operations and support a high-performing team. You’ll ensure efficiency, accuracy, and safety while helping to …
Skills: Leadership, Warehouse Operations, Customer Service, Line Management, Health and Safety Compliance
London, England, United Kingdom · On-site
Job Overview As a Delivery Driver/Branch Assistant, you play a vital role in the daily success of the branch. Whether supporting in the warehouse, on the retail counter, or making deliveries, your work is varied and esse…
Skills: Communication, Customer Relationship Management, Fleet Checks, Business Acumen, Flexibility
London, England, United Kingdom · On-site
$34k–$38k/yr
Job Details: Salary range: £34,359 - £37,509 per annum. Salary negotiable depending on current salary. Work location: 215-219 Lisson Grove, London, NW8 8LW Hours per week: 36 (worked on a rota basis including evenings an…
Skills: Customer Service, Admissions, Enrollment, Digital Platform Support, Student Records Systems
London, England, United Kingdom · On-site
NAPA Auto Parts was founded in 1925 to meet America’s need for an effective automotive parts distribution system. In the century since, NAPA has exploded across the globe, carrying a reputation of quality and excellence …
Skills: Upselling, Outbound Calling, Customer Relationship Management, Communication Skills, Organization
London, England, United Kingdom · Remote OK
Are you ready to unlock intelligence? If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly …
Skills: Project Management, Client Engagement, Resource Management, Quality Assurance, Risk Management
London, England, United Kingdom · On-site
Lexington is an award-winning contract caterer that focus on providing great food and service to customers. To do this we need fabulous people and we work hard to create an environment where our team members feel engaged…
Skills: Customer Service, Communication Skills, Teamwork, Catering Experience, Till Operation
London, England, United Kingdom · Hybrid
Sector: Exhibition/ Trade Show/ Conferences Title of role: Marketing Assistant Team: Enthusiast Start date: July 2026 WFH/ Office/ Remote: Hybrid Working hours: 40 hours, Mon - Fri, 9 - 5 (plus evenings and weekend flexi…
Skills: Customer Relations, Communication, Telephone Manner, Organisational Skills, Exhibitor Liaison
London, England, United Kingdom · On-site
London Building Control is part of the Bureau Veritas group. They provide a service that ensures construction work complies with UK building regulations. These regulations are designed to make buildings safe, healthy, en…
Skills: Call Centre Experience, Microsoft Office, Outlook, Customer Service, Time Management
London, England, United Kingdom · On-site
Your Future, as a Treatment Coordinator at mydentist You’ll be joining us at our practice in Stratford, CV37 7AE. As a Treatment Coordinator, you will be creating and converting opportunities, supporting customers to und…
Skills: Sales Conversion, Digital Marketing, Social Media Management, Relationship Building, Verbal Communication
London, England, United Kingdom · On-site
$13/hr–$15/hr
It's fun to work in a company where people truly BELIEVE in what they're doing! Please come and work for us We're committed to bringing passion and customer focus to the business. Do you want to be part of an exciting ma…
Skills: Leadership, Mentoring, Customer Service, Cash Handling, Compliance
London, England, United Kingdom · On-site
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public…
Skills: Cloud Computing, Technical Troubleshooting, Debugging, Software Development, Customer Support
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Area Service Manager is responsible for establishing and maintaining high-quality after-sales service levels for passenger cars in the UK. This includes supporting dealer networks, implementing service products, and optimizing operational processes to ensure a customer-centric experience.
Candidates must hold a degree in Engineering and possess proven, certified technical experience with Electric Vehicles (EV). Extensive knowledge of diagnostic tools and a background in automotive OEM technical roles are required.
The Area Service Manager play an important role to set up the After Sales activities in the UK Passenger Cars. You will be responsible for building and maintaining a strong and customer focused After Sales service level in UK You will support the network of local dealers and dealer groups, focusing on high quality and mutual satisfaction. You will act as contact person for our National Sales Companies and dealers. You will play an important role in implementing and maintaining service products and After Sales propositions. You will secure that the service procedure is carried out correctly and performs all administrative tasks needed.
Under the responsibility of the After-Sales Manager UK the Area Service Manager ’s main mission will be to ensure to support the UK aftersales market and putting customers at the forefront of everything we do.
Working Location: North West England
Identify and implement the operational processes and systems necessary to provide exemplary service to dealers.
Facilitate the installation of spare parts during start-ups and product launches.
Identify gaps and support internal departments to resolve issues.
Identify and implement tactical optimization initiatives of daily operations, processes and systems for the efficiency of transportation capacity, warehouses or service centres.
Support and cooperate with other internal departments and legal resources to ensure national laws are adhered to and required reports regarding parts and accessories to local authorities are submitted on time.
Work closely with internal teams, partners and various service providers to optimize customer communication, process flow and parts availability planning with the application and CRM.
Collaborate with sales and service operations in resource planning and process execution, with respect to sales forecasting, inventory level and supply chain management.
Take a customer-centric approach and provide a unique customer experience and easy support.
Use customer feedback to continually improve the service provided to BYD customers.
Understand customer and market trends and anticipate customer expectations within BYD and its competitors.
Provide reports and share information with internal stakeholders to improve customer experience
Document customer updates throughout their journey, using the CRM platform, ensuring up-to-date data capture.
Be the primary point of contact, for the customer, across digital and physical touchpoints via different channels (inbound and outbound).
Be the ambassador of BYD in the area of responsibility.
Degree in Engineering or equivalent.
Proven and certified EV technical experience and know-how is a must have.
Extensive knowledge of diagnosis tools and reports.
Vast experience in a similar job ideally in an agile, start-up environment (hands-on attitude).
Extremely organised, ability to work with parallel workstreams, and manage pressure.
Automotive background in technical roles (ideally for an OEM).
Ability to work with different departments and characters, outstanding communication skills.
Result driven.
Confident in working with Microsoft Office suite (Excel, Powerpoint).
Performance and experience based competitive remuneration
25 holidays + public holidays
Scottish Widow workplace pension
Commute allowance
Private healthcare
Salary sacrifice car scheme
Department & company wide teambuilding events.
An exciting opportunity to be part of European transition to Zero Emissions transportation and de-carbonization of the economy
Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team 🌏
As BYD’s first overseas subsidiary, BYD Europe B.V., now located in Scorpius 112, 2132 LR Hoofddorp, the Netherlands, was founded in 1998. BYD Europe mainly focuses on New Energy products, including Electric Vehicles, especially passenger cars, buses, trucks and forklifts; Rechargeable batteries, Solar Panel, Energy Storage and Rail Transit. Visit BYD Europe Auto brand new website: https://www.bydauto.eu/
Offices: ’s-Gravelandseweg 256, The Netherlands , Schiedam 3125 BK, NL
There are currently 2,183 open customer service & support positions in London, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Hilton, Accor, NEXT PLC, PureGym, Marriott International Hotels, Inc., among others. Browse the listings above to see every active employer.
Yes — 607 of the 2183 open customer service & support positions offer remote or hybrid work (91 remote, 516 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
