Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
$3k–$3k/mo
This role involves managing inbound and customer correspondence for enquiries related to GTT Scheme (Group Term Takaful), including coverage details, eligibility criteria, claims procedures, and nomination processes. The…
Skills: Inbound Call Handling, Customer Correspondence, Issue Resolution, Email Management, KPI Adherence
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
Are you ready to shape a better tomorrow? AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help mill…
Skills: Front Desk Management, Office Coordination, Administrative Support, Inventory Management, Purchase-to-Pay Processes
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
Are you ready to shape a better tomorrow? AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help mill…
Skills: Front Desk Management, Office Administration, Purchase-to-Pay Process, Procurement Compliance, Vendor Management
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
Change people’s lives and love what you do! Cochlear develops world-leading medical devices that help people hear. As a top 100 medical device company and market-leader in implantable hearing devices, more people choose …
Skills: Accounts Payable, Invoice Processing, Reconciliations, SAP, ERP Systems
Kuala Lumpur, Kuala Lumpur, Malaysia · Hybrid
YOUR RESPONSIBILITIES Claims Management Manage end-to-end medical claims processing, ensuring accurate adjudication, timely turnaround, and resolution in line with policy terms and SLA requirements. Team Training & Mento…
Skills: Medical Claims Processing, Claims Adjudication, Stakeholder Management, Team Mentorship, Compliance & Governance
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
Job Description YOUR ROLE AS A: AirAsia Berhad is seeking a dynamic and competent Station Manager – Kuala Lumpur to be part of the best airline team in the sky! The overall purpose of the role is to ensure the effective …
Skills: Station Management, Ground Operations, Stakeholder Management, Team Leadership, Regulatory Compliance
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
Job Description: Huntsman Corporation is now looking for a dynamic individual as a HR Analyst, Employee Lifecycle. The HR Analyst, Employee Lifecycle is an entry-level operational role responsible for the accurate and ti…
Skills: Workday, HR Operations, Employee Lifecycle Management, Data Accuracy, Case Management
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
If you are looking to excel and make a difference, take a closer look at us… . About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehen…
Skills: Auto Loans, Financial Services, Sales, Customer Engagement, Banking Operations
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
Job Title: Associate Manager, B2B Sales Support Job Description The Associate Manager, B2B Sales Support is responsible for supervising the daily activities of the Sales Support team to ensure effective client support an…
Skills: Team Leadership, Performance Management, Workload Analysis, Client Relationship Management, KPI Alignment
Kuala Lumpur, Kuala Lumpur, Malaysia · Hybrid
Why join us? The Collateral Services team are responsible for the processing of all collateral related counterparty risk exposure management & the collation & distribution of client portfolio valuations. One of the funct…
Skills: Collateral Management, Counterparty Risk Exposure, OTC Derivatives, Portfolio Matching, Client Relationship Management
Kuala Lumpur, Kuala Lumpur, Malaysia · Hybrid
ABOUT US As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. Our mission? To move things across Southeast Asia better than anyone else. We’re focuse…
Skills: Business Development, Customer Engagement, Market Analysis, Commercial Strategy, Communication
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
COMPLIANCE AND CUSTOMER SERVICE 1. Ensure same day delivery processing time for Trade Finance products from submission time by TSD until completion of processing. 2. Ensure compliance to Trade Finance Policy, Manual & Gu…
Skills: Trade Finance, Compliance, AML/CFT Screening, UCP600, ISBP
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
Bausch + Lomb (NYSE/TSX: BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of people around the world—from the moment of birth through every phase of life. …
Skills: Customer Service, Order Management, Complaint Handling, Microsoft Office, Communication
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
Bausch + Lomb (NYSE/TSX: BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of people around the world—from the moment of birth through every phase of life. …
Skills: Customer Relationship Management, Sales Execution, Journey Planning, Persuasive Selling Skills, Salesforce.com
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
Job Description To achieve sales/revenue target assigned by the Bank and contribute towards growing the bank's portfolio/profitability and the achievement of the overall branch targets To promote and professionally sell …
Skills: Wealth Management, Bancassurance, Retail Banking, Sales Planning, Customer Acquisition
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
Bausch + Lomb (NYSE/TSX: BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of people around the world—from the moment of birth through every phase of life. …
Skills: Customer Relationship Management, Sales Execution, Sales Forecasting, Key Account Management, Persuasive Selling Skills
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
• Providing customer support and technical issue resolution via email, phone, chat, social media and other online platforms. • To be able to handle multiple concurrent chat and email interactions while addressing frequen…
Skills: Customer Support, Technical Troubleshooting, Bilingual Communication, Indonesian Language, English Language
Kuala Lumpur, Kuala Lumpur, Malaysia · Remote OK
Side is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009 and drawing on 30+ years' experienc…
Skills: Customer Support, Technical Troubleshooting, Korean Fluency, English Fluency, Translation
Kuala Lumpur, Kuala Lumpur, Malaysia · Hybrid
Accounts Receivable Assistant Job Type: Full Time, Perm Location:Kuala Lumpur, Malaysia About TM Forum TM Forum is the global industry member alliance for telco and tech companies with over 800 communication service prov…
Skills: Accounts Receivable, Credit Control, Billing, Cash Application, Mandarin Fluency
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to delive…
Skills: Guest Relations, Check-in/Check-out, Customer Service, Operational Reporting, Local Area Knowledge
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Manage inbound calls and emails regarding the Group Term Takaful (GTT) scheme, focusing on coverage, eligibility, and claims. Ensure first-call resolution and maintain accurate communication records for compliance and audit purposes.
The candidate must be able to handle customer enquiries professionally while meeting KPIs such as Average Handling Time and Service Level Agreements. Ability to resolve issues at the first point of contact or escalate complex cases is required.
This role involves managing inbound and customer correspondence for enquiries related to GTT Scheme (Group Term Takaful), including coverage details, eligibility criteria, claims procedures, and nomination processes. The role aims to ensure accurate information delivery, first-call resolution, and a positive customer experience.
The Science of Communication
Scicom is a provider of global outsourced solutions to multi-national and international corporate clients, domestic conglomerates, larger SMB's and Governments. Incorporated in 1997 and listed as a Public Listed Company (PLC) in 2005 on the main board of Bursa Malaysia, Scicom provides worldwide services from four centres in Kuala Lumpur and Colombo, as well as from a growing network of other eSolutions centres. These are served by IT Infrastructure in the Scicom Private Cloud and linked via OCEAN, our high-performance, resilient, Omni-Channel Easy Access Network. Our suite of services includes integrated BPO and Contact Centre (including CRM, Customer Experience & Lifecycle Management), Education, e-Commerce, e-Government, and Digital Marketing solutions. We have embraced Omni-channel and specialise in multi-lingual, premium level Customer Experience solutions. We are an incredibly diverse people-oriented company with staff from dozens of countries serving worldwide clients in more than 40 languages and dialects. Scicom talks, emails, tweets, chats, processes and interacts with millions of customers annually in over 40 languages through over 200 million distinct transactions which resolve, enhance, provide value and serve our clients' customers. Our portfolio of business solutions and industry expertise enables us to address our client’s business challenges and translate their strategic vision into roadmaps that rapidly create new sources of value and differentiation.
Offices: 22 Jalan P Ramlee, Kuala Lumpur, Federal Territory 50250, MY · 466 Galle Road, Colombo 3, Colombo, LK
There are currently 423 open customer service & support positions in Kuala Lumpur, Malaysia listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Marriott International Hotels, Inc., CIMB BANK BERHAD, Hilton, H&M Group, AIA, among others. Browse the listings above to see every active employer.
Yes — 73 of the 423 open customer service & support positions offer remote or hybrid work (11 remote, 62 hybrid).
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