Jobs at Scicom MSC Berhad (Now Hiring) — 21 open

IT Operations Engineer - (English and Mandarin)

Kuala Lumpur, Kuala Lumpur, Malaysia · On-site

$5k–$6k/mo

Mid level$25K raised

The Position: We are looking for a highly capable IT Operations Engineer to ensure the stability, performance, and daily maintenance of our systems. The ideal candidate will have a strong foundation in Java and database …

Skills: Java, Python, JavaScript, Vue, Oracle

DevOps / Operation Engineer (English and Mandarin)

Kuala Lumpur, Kuala Lumpur, Malaysia · On-site

$6k–$12k/mo

Entry level$25K raised

Job Summary We are looking for an experienced Operation Engineer to manage, maintain and optimise our cloud-native infrastructure, AI-related services and database systems. You will be responsible for Kubernetes cluster …

Skills: Kubernetes, Python, Java, Go, DevOps

Executive - Front Desk (Kuala Lumpur)

Kuala Lumpur, Kuala Lumpur, Malaysia · On-site

$1/hr–$3k

Entry level$25K raised

Job Summary: Ensure that all customers are attended within the specified wait time determine by the management.Ensure that all applications received through the front desk are invoiced on a daily basis.Answer any enquiri…

Skills: Front desk operations, Customer service, Data entry, Invoicing, Administrative tasks

Executive - Processing

Kuala Lumpur, Kuala Lumpur, Malaysia · On-site

$1/hr–$3k

Entry level$25K raised

Job Summary: To ensure that all scanned and ready for Authenticity Check applications are processed within 24 hours.To vet through the documents using the processing checklist as a guideline.Make sure that all errors tha…

Skills: Document processing, Data entry, Microsoft Word, Microsoft PowerPoint, Microsoft Excel

International Sales Manager

Kuala Lumpur, Kuala Lumpur, Malaysia · On-site

$15k–$18k/mo

Senior$25K raised

About the Role As an International Sales Manager, you will be responsible for driving new business growth across assigned international markets, customer segments and territories. You will identify, approach and develop …

Skills: International sales, Business development, IoT connectivity, Telecommunications, Sales pipeline management

Executive - Technical Support (ANZ)

Kuala Lumpur, Kuala Lumpur, Malaysia · Hybrid

$4k–$4k/mo

Entry level$25K raised

The Position: As L1.0 Technical Support, your role is to deliver technical support and customer service to users and clients. The Responsibilities of the Role: Receive call/digital interactions to assist customers and cl…

Skills: Technical support, Customer service, Troubleshooting, Problem solving, Desktop hardware

Customer Success Team Manager - APAC region

Kuala Lumpur, Kuala Lumpur, Malaysia · On-site

$20k–$25k/mo

Senior+$25K raised

Are you ready to make an impact on a global telecom leader with a diverse and innovative product portfolio? We are looking for a technically inclined team leader to support APAC’s key clients across its extensive range o…

Skills: Telecom industry, Customer success, Team leadership, Roaming, Data

Assistant Manager - NestJS Developers (Backend)

Kuala Lumpur, Kuala Lumpur, Malaysia · On-site

$7k–$9k/mo

Mid level$25K raised

The Responsibilities of the Role: Design, build, and maintain backend services using NestJS / Node.js.Develop secure and scalable RESTful APIs and GraphQL endpoints.Integrate backend services with MongoDB, ensuring effic…

Skills: NestJS, Node.js, MongoDB, TypeScript, RESTful APIs

Senior Consultant / Project Manager

Kuala Lumpur, Kuala Lumpur, Malaysia · On-site

$7k–$18k/mo

Senior$25K raised

Key Responsibilities: Lead end-to-end project delivery, ensuring projects are delivered on time, within scope, and within budget.Develop project plans, schedules, milestones, resource allocation plans, and risk mitigatio…

Skills: Project Management, Business Analysis, Microsoft Dynamics 365, Microsoft Copilot Studio, Requirement Gathering

Specialist - Vendor Management Coordinator - ANZ

Kuala Lumpur, Kuala Lumpur, Malaysia · On-site

$4k–$6k/mo

Mid level$25K raised

ANZ - Vendor Management Operation Service Delivery Operations Analyst Job Summary This Project (HKSE: 992) (ADR: LNVGY) is a US$70 billion revenue Fortune Global 500 company serving customers in 180 markets around the wo…

Skills: Vendor Management, Data Analysis, Microsoft Excel, Technical Support, Case Management

Forward Deployed AI Engineer (IVA Solutions)

Kuala Lumpur, Kuala Lumpur, Malaysia · On-site

$8k–$12k/mo

Senior$25K raised

Role Overview The Forward-Deployed AI Engineer will serve as the technical owner and architect of the IVA platform. This role bridges external development partners, internal stakeholders, and production operations, ensur…

Skills: LLM Production, Python, SQL, RAG Pipelines, Prompt Orchestration

Specialist - Global Technical Support Operations

Kuala Lumpur, Kuala Lumpur, Malaysia · On-site

$5k–$5k/mo

Entry level$25K raised

Key Responsibilities: Customer Support & Case Management Provide technical support for Lenovo Infrastructure Solutions Group (ISG) products including servers, storage, and networking solutions.Manage customer interaction…

Skills: Technical Support, Case Management, Troubleshooting, Customer Communication, Analytical Skills

Assistant Manager - Business Analyst

Kuala Lumpur, Kuala Lumpur, Malaysia · On-site

$5k–$7k/mo

Mid level$25K raised

Are you a highly analytical and technically skilled Business/Data Analyst ready to take ownership of impactful projects and turn complex data into actionable insights? We are looking for a motivated and detail-oriented p…

Skills: Sql, Mysql, Python, Data Analysis, Business Analysis

Specialist IT Operations Support Specialist (English & Mandarin Support)

Kuala Lumpur, Kuala Lumpur, Malaysia · On-site

$4k–$8k/mo

Mid level$25K raised

We are seeking a detail-oriented and responsible IT Operations Support Specialist to provide daily operational support for Lenovo ID and e-commerce systems. The ideal candidate will leverage AI tools and automation to op…

Skills: IT Operations Support, E-commerce Systems Support, AI Tools, Automation, Low-code/No-code Platforms

Specialist Full Stack Web Developer – Lenovo Finance (Mandarin & English Speaker)

Kuala Lumpur, Kuala Lumpur, Malaysia · On-site

$4k–$6k/mo

Mid level$25K raised

Join the Lenovo Finance team to build scalable, enterprise-grade internal To-B applications, with growing adoption of AI-driven development approaches Job Description: Develop backend services and APIs using .NET.Build f…

Skills: .Net, Angular, Mysql, Rest Apis, Sql

DevOps / Operation Engineer

Kuala Lumpur, Kuala Lumpur, Malaysia · On-site

$6k–$12k/mo

Mid level$25K raised

We are looking for an experienced Operation Engineer to manage, maintain, and optimize our cloud-native infrastructure, AI-related services, and database systems. The successful candidate will collaborate with cross-func…

Skills: Kubernetes, Python, Java, Go, Cloud-Native Infrastructure

Technical Service Engineer (English/Japanese)

Kuala Lumpur, Kuala Lumpur, Malaysia · On-site

$15k–$17k/mo

Mid level$25K raised

Technical Service Engineer (Bilingual: English/Japanese) Are you ready to make an impact in a global telecom leader with a diverse and innovative product portfolio? BICS is looking for a technically inclined service engi…

Skills: English Proficiency, Japanese Proficiency, Telecom Industry Knowledge, International Roaming, Signalling

Specialist - AI Developer Phyton

Kuala Lumpur, Kuala Lumpur, Malaysia · On-site

$7k–$10k/mo

Mid level$25K raised

Job Summary We are looking for a skilled AI Engineer with strong Python programming experience to design, develop, and deploy artificial intelligence and machine learning solutions. The ideal candidate will work closely …

Skills: Python, Java, C++, TensorFlow, PyTorch

Executive - Technical Support (Korean and English Support)

Kuala Lumpur, Kuala Lumpur, Malaysia · On-site

$8k–$11k/mo

Entry level$25K raised

The Position: As L1.0 Technical Support, your role is to deliver premium technical support to users and clients. The Responsibilities of the Role: • Receive Email/ Chat and calls - digital interactions to assist customer…

Skills: Technical Support, Troubleshooting, English Proficiency, Korean Proficiency, Customer Service

Executive - Customer Experience

Kuala Lumpur, Kuala Lumpur, Malaysia · On-site

$3k–$3k/mo

Entry level$25K raised

This role involves managing inbound and customer correspondence for enquiries related to GTT Scheme (Group Term Takaful), including coverage details, eligibility criteria, claims procedures, and nomination processes. The…

Skills: Inbound Call Handling, Customer Correspondence, Issue Resolution, Email Management, KPI Adherence

About Scicom MSC Berhad

The Science of Communication

Industry
Outsourcing and Offshoring Consulting
Company size
1,001-5,000 employees
Founded
1997
Headquarters
Kuala Lumpur, Federal Territory
LinkedIn followers
23,498
Total funding
$25K

Scicom is a provider of global outsourced solutions to multi-national and international corporate clients, domestic conglomerates, larger SMB's and Governments. Incorporated in 1997 and listed as a Public Listed Company (PLC) in 2005 on the main board of Bursa Malaysia, Scicom provides worldwide services from four centres in Kuala Lumpur and Colombo, as well as from a growing network of other eSolutions centres. These are served by IT Infrastructure in the Scicom Private Cloud and linked via OCEAN, our high-performance, resilient, Omni-Channel Easy Access Network. Our suite of services includes integrated BPO and Contact Centre (including CRM, Customer Experience & Lifecycle Management), Education, e-Commerce, e-Government, and Digital Marketing solutions. We have embraced Omni-channel and specialise in multi-lingual, premium level Customer Experience solutions. We are an incredibly diverse people-oriented company with staff from dozens of countries serving worldwide clients in more than 40 languages and dialects. Scicom talks, emails, tweets, chats, processes and interacts with millions of customers annually in over 40 languages through over 200 million distinct transactions which resolve, enhance, provide value and serve our clients'​ customers. Our portfolio of business solutions and industry expertise enables us to address our client’s business challenges and translate their strategic vision into roadmaps that rapidly create new sources of value and differentiation.

Offices: 22 Jalan P Ramlee, Kuala Lumpur, Federal Territory 50250, MY · 466 Galle Road, Colombo 3, Colombo, LK

BPO & Contact Centre OutsourcingCustomer Lifecycle & Relationship ManagementMulti-Lingual SupportOmni Channel ServicesCustomer ExperiencePremium Customer CareTechnical SupportSocial Media Supporte-Government Solutionse-Commerce Solutions
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