Customer Service & Support Jobs in Kailua, HI (Now Hiring) — 89 open — Page 4

Front Desk

Kailua, Hawaii, United States · On-site

Entry level

Benefits: Bonus based on performance Employee discounts Free uniforms Health insurance Opportunity for advancement Training & development Wellness resources We Empower the Fighting Spirit in You! The Front Desk Represent…

Skills: Customer Service, Hospitality, Point-of-Sale (POS), Multitasking, Interpersonal Skills

Front Desk

Kailua, Hawaii, United States · On-site

Entry level

Benefits: Bonus based on performance Employee discounts Free uniforms Health insurance Opportunity for advancement Training & development Wellness resources We Empower the Fighting Spirit in You! The Front Desk Represent…

Skills: Customer Service, Hospitality, Point-of-Sale (POS), Multitasking, Interpersonal Skills

Front Desk

Kailua, Hawaii, United States · On-site

Entry level

Benefits: Bonus based on performance Employee discounts Free uniforms Health insurance Opportunity for advancement Training & development Wellness resources We Empower the Fighting Spirit in You! The Front Desk Represent…

Skills: Customer Service, Hospitality, Point-of-Sale (POS), Multitasking, Interpersonal Skills

Assistant Operations Manager

Kailua, Hawaii, United States · On-site

$18/hr–$22/hr

Entry level

Benefits: Bonus based on performance Competitive salary Free uniforms Health insurance Opportunity for advancement Training & development Wellness resources We Empower the Fighting Spirit in You! At UFC GYM, we raise the…

Skills: Operational Excellence, Financial Oversight, Frontline Leadership, Facility Management, Member Relations

Assistant Operations Manager

Kailua, Hawaii, United States · On-site

$18/hr–$22/hr

Entry level

Benefits: Bonus based on performance Competitive salary Free uniforms Health insurance Opportunity for advancement Training & development Wellness resources We Empower the Fighting Spirit in You! At UFC GYM, we raise the…

Skills: Operational Excellence, Financial Oversight, Frontline Leadership, Member Relations, Inventory Control

Assistant Operations Manager

Kailua, Hawaii, United States · On-site

$18/hr–$22/hr

Entry level

Benefits: Bonus based on performance Competitive salary Free uniforms Health insurance Opportunity for advancement Training & development Wellness resources We Empower the Fighting Spirit in You! At UFC GYM, we raise the…

Skills: Operational Management, Revenue Growth, Team Leadership, Customer Service, Inventory Control

Assistant Operations Manager

Kailua, Hawaii, United States · On-site

$18/hr–$22/hr

Entry level

Benefits: Bonus based on performance Competitive salary Free uniforms Health insurance Opportunity for advancement Training & development Wellness resources We Empower the Fighting Spirit in You! At UFC GYM, we raise the…

Skills: Operational Management, Revenue Growth, Team Leadership, Customer Service, Inventory Control

UFC GYM Fitness Sales Manager

Kailua, Hawaii, United States · On-site

$45k–$115k/yr

Mid level

Benefits: Bonus based on performance Competitive salary Employee discounts Free uniforms Health insurance Opportunity for advancement Training & development Tuition assistance Wellness resources We Empower the Fighting S…

Skills: Sales, Revenue Growth, Prospecting, Team Supervision, Member Service

UFC GYM Fitness Sales Manager

Kailua, Hawaii, United States · On-site

$45k–$115k/yr

Mid level

Benefits: Bonus based on performance Competitive salary Employee discounts Free uniforms Health insurance Opportunity for advancement Training & development Tuition assistance Wellness resources We Empower the Fighting S…

Skills: Sales, Revenue Growth, Prospecting, Team Supervision, Member Service

UFC GYM Fitness Sales Manager

Kailua, Hawaii, United States · On-site

$45k–$115k/yr

Mid level

Benefits: Bonus based on performance Competitive salary Employee discounts Free uniforms Health insurance Opportunity for advancement Training & development Tuition assistance Wellness resources We Empower the Fighting S…

Skills: Sales, Revenue Growth, Prospecting, Team Supervision, Member Service

UFC GYM Fitness Sales Manager

Kailua, Hawaii, United States · On-site

$45k–$115k/yr

Mid level

Benefits: Bonus based on performance Competitive salary Employee discounts Free uniforms Health insurance Opportunity for advancement Training & development Tuition assistance Wellness resources We Empower the Fighting S…

Skills: Sales, Revenue Growth, Prospecting, Team Supervision, Member Service

UFC GYM Fitness Sales Manager

Kailua, Hawaii, United States · On-site

$45k–$115k/yr

Mid level

Benefits: Bonus based on performance Competitive salary Employee discounts Free uniforms Health insurance Opportunity for advancement Training & development Tuition assistance Wellness resources We Empower the Fighting S…

Skills: Sales, Revenue Growth, Prospecting, Team Supervision, Member Service

Fitness Manager

Kailua, Hawaii, United States · On-site

$59k–$85k/yr

Mid level

Benefits: Bonus based on performance Employee discounts Free uniforms Health insurance Opportunity for advancement Training & development Tuition assistance Wellness resources We Empower the Fighting Spirit in You! The F…

Skills: Team Leadership, Staffing, Recruitment, Sales Management, Revenue Tracking

Fitness Manager

Kailua, Hawaii, United States · On-site

$59k–$85k/yr

Mid level

Benefits: Bonus based on performance Employee discounts Free uniforms Health insurance Opportunity for advancement Training & development Tuition assistance Wellness resources We Empower the Fighting Spirit in You! The F…

Skills: Team Leadership, Staffing, Recruitment, Sales Management, Revenue Growth

Fitness Manager

Kailua, Hawaii, United States · On-site

$59k–$85k/yr

Mid level

Benefits: Bonus based on performance Employee discounts Free uniforms Health insurance Opportunity for advancement Training & development Tuition assistance Wellness resources We Empower the Fighting Spirit in You! The F…

Skills: Team Leadership, Staffing, Recruitment, Onboarding, Mentoring

Fitness Manager

Kailua, Hawaii, United States · On-site

$59k–$85k/yr

Mid level

Benefits: Bonus based on performance Employee discounts Free uniforms Health insurance Opportunity for advancement Training & development Tuition assistance Wellness resources We Empower the Fighting Spirit in You! The F…

Skills: Team Leadership, Staffing, Recruitment, Sales Management, Revenue Growth

Fitness Manager

Kailua, Hawaii, United States · On-site

$59k–$85k/yr

Mid level

Benefits: Bonus based on performance Employee discounts Free uniforms Health insurance Opportunity for advancement Training & development Tuition assistance Wellness resources We Empower the Fighting Spirit in You! The F…

Skills: Team Leadership, Staffing, Recruitment, Sales Management, Revenue Growth

Massage Therapist

Kailua, Hawaii, United States · On-site

Mid level

Position is based in Waikoloa MANDARA SPA Our journey began on the spiritual island of Bali, where we discovered a true reverence for the healing arts. In Bali, this knowledge is passed down from generation to generation…

Skills: Massage Therapy, Guest Care, Anatomy Knowledge, Retail Sales, Sanitation Standards

Spa Concierge/Spa Front Desk Associate/Guest Services

Kailua, Hawaii, United States · On-site

$19/hr–$19/hr

Entry level

$1,500 Sign on Bonus Offered Spa Concierge / Spa Front Desk Associate Mandara Spa – Waikoloa, Big Island, Hawaii (Luxury Resort Environment) Starting pay $19.75 per hour plus potential to earn weekly and monthly bonuses …

Skills: Customer Service, Hospitality Management, Appointment Scheduling, Phone Etiquette, Payment Processing

Operations Manager

Kailua, Hawaii, United States · On-site

$45k–$65k/yr

Mid level

Benefits: Bonus based on performance Competitive salary Employee discounts Free uniforms Health insurance Paid time off Training & development Wellness resources We Empower the Fighting Spirit in You! The Operations Mana…

Skills: Operational Management, Revenue Growth, Inventory Control, Staff Development, Team Leadership

Front Desk

Kailua, Hawaii, United States • On-site

Entry level

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Part-time
high school
Bonus based on performance, Employee discounts, Free uniforms, Health insurance, Opportunity for advancement, Training & development
Posted 34d ago
~40 hrs/week

Responsibilities

Act as the first point of contact for members and guests by providing high-energy hospitality and managing check-ins. Handle retail transactions, answer phone calls, and maintain the cleanliness of the lobby area.

Requirements

Requires a high school diploma or GED and at least 6 months of customer service experience in fitness, retail, or hospitality. Must possess basic computer skills and the ability to stand for full shifts.

Full job description

Benefits:

Bonus based on performance
Employee discounts
Free uniforms
Health insurance
Opportunity for advancement
Training & development
Wellness resources

We Empower the Fighting Spirit in You!

The Front Desk Representative is the face of the club and the first point of contact for our members and guests. You will deliver superior customer service by creating a welcoming environment, assisting with retail purchases, and ensuring everyone who walks through our doors feels the energy of the UFC GYM community.

What We Offer

Competitive Salary & Performance Bonuses
Comprehensive Benefits: Health, Dental, and Vision insurance (for eligible employees)
Growth: Tuition assistance and opportunities for career advancement
Perks: Free gym membership, employee discounts, and free or discounted recertifications (NASM, ACE, ISSA)

Key Responsibilities

Customer Service & Hospitality

First Impressions: Warmly greet members and guests as they enter and leave the club, maintaining a professional and high-energy atmosphere.
Communication: Answer incoming calls professionally, transferring them promptly to the correct department or individual.
Check-In & Registration: Verify memberships, enroll the members for classes, and check-in prospective members for the sales team.
Problem Solving: Address member questions directly or guide them to the appropriate lead for further assistance.

Sales & Administration

Retail Excellence: Sell supplements, apparel, and gear. Process transactions accurately using the point-of-sale (POS) system.
Club Upkeep: Keep the front desk and lobby area neat, clean, and organized.
Daily Operations: Perform opening and closing procedures and assist with inventory or product pricing as needed.
Member Support: Call members regarding past-due accounts to help them maintain their active status.

Professional Standards

Reliability: Adhere to shift schedules, including all meal and rest break periods.
Engagement: Stay focused on member needs, avoiding non-work-related activities like personal cell phone use or internet surfing while on duty.

Qualifications

Experience: Minimum 6 months of customer service experience in fitness, retail, hospitality, or food service.
Skills: Strong interpersonal skills, a friendly personality, and the ability to multitask with high attention to detail.
Technical: Basic computer skills and experience handling multiple phone lines.
Education: High School Diploma or GED required.
Certifications: Current CPR/AED certification is required for overnight staff.
Physical: Ability to stand for a full shift and occasionally lift or move up to 25 lbs.

Ready to be the face of the gym? Apply today! We respond to all applications.

Related keywords

POS SystemCPR/AED CertificationNASMACEISSARetailFitness IndustryCustomer HospitalityMembership ManagementInventory Pricing

About UFC GYM

LinkedIn Visit site

UFC GYM is the global leader in MMA-inspired fitness.

Industry: Wellness and Fitness Services
Company size: 1,001-5,000 employees
Founded: 2009
Headquarters: Newport Beach, California
LinkedIn followers: 39,674

UFC GYM is the global leader in MMA-inspired fitness. Train Different in 150 locations around the world. Rooted in authenticity, UFC GYM is an extension of the Ultimate Fighting Championship® and proud to make the training programs and benefits of elite MMA athletes accessible to all, regardless of age or athletic ability. The company was founded in alliance with New Evolution Ventures™ (NeV), developers of many of the world’s most successful fitness brands. For more information, visit www.ufcgym.com or explore career opportunities at www.ufcgym.com/careers.

Offices: 1501 Quail St, Newport Beach, California 92660, US

FitnessHealthYouth Martial ArtsSports Performance TrainingPersonal TrainingMMAand Functional FitnessTrainingSportsHealth Care

View all jobs at UFC GYM

Customer Service & Support Jobs in Kailua, HI (Now Hiring) Jun 2026 — Page 4 | Clera