Customer Service & Support Jobs in Kailua, HI (Now Hiring) Jun 2026 — Page 3 | Clera

Customer Service & Support Jobs in Kailua, HI (Now Hiring) — 89 open — Page 3

Dual Massage Therapist Esthetician

Kailua, Hawaii, United States · On-site

Mid level

This position has Dual Responsibilities for Massage Therapist and Esthetician MANDARA SPA Our journey began on the spiritual island of Bali, where we discovered a true reverence for the healing arts. In Bali, this knowle…

Skills: Massage Therapy, Esthetics, Skin Therapy, Waxing, Guest Care

Fitness Coach

Kailua, Hawaii, United States · On-site

$16/hr–$24/hr

Entry level

Benefits: Bonus based on performance Employee discounts Flexible schedule Free uniforms Opportunity for advancement Training & development Tuition assistance Wellness resources We Empower the Fighting Spirit in You! The …

Skills: Private Training, Small Group Training, Program Design, Customer Service, Supplement Guidance

Fitness Coach

Kailua, Hawaii, United States · On-site

$16/hr–$24/hr

Entry level

Benefits: Bonus based on performance Employee discounts Flexible schedule Free uniforms Opportunity for advancement Training & development Tuition assistance Wellness resources We Empower the Fighting Spirit in You! The …

Skills: Private Training, Small Group Training, Program Design, Customer Service, Supplement Guidance

Fitness Coach

Kailua, Hawaii, United States · On-site

$16/hr–$24/hr

Entry level

Benefits: Bonus based on performance Employee discounts Flexible schedule Free uniforms Opportunity for advancement Training & development Tuition assistance Wellness resources We Empower the Fighting Spirit in You! The …

Skills: Private Training, Small Group Training, Program Design, Customer Service, Supplement Guidance

Membership Specialist

Kailua, Hawaii, United States · On-site

$16/hr–$24/hr

Entry level

Benefits: Bonus based on performance Competitive salary Employee discounts Free uniforms Health insurance Opportunity for advancement Training & development Wellness resources We Empower the Fighting Spirit in You! The M…

Skills: Sales, Lead Generation, Appointment Setting, Interpersonal Communication, Relationship Building

Membership Specialist

Kailua, Hawaii, United States · On-site

$16/hr–$24/hr

Entry level

Benefits: Bonus based on performance Competitive salary Employee discounts Free uniforms Health insurance Opportunity for advancement Training & development Wellness resources We Empower the Fighting Spirit in You! The M…

Skills: Lead Generation, Appointment Setting, Sales Closing, Interpersonal Communication, Customer Relationship Management

Membership Specialist

Kailua, Hawaii, United States · On-site

$16/hr–$24/hr

Entry level

Benefits: Bonus based on performance Competitive salary Employee discounts Free uniforms Health insurance Opportunity for advancement Training & development Wellness resources We Empower the Fighting Spirit in You! The M…

Skills: Sales, Lead Generation, Appointment Setting, Interpersonal Communication, Customer Relationship Management

Assistant General Manager

Kailua, Hawaii, United States · On-site

$45k–$65k/yr

Mid level

Benefits: Bonus based on performance Competitive salary Employee discounts Free uniforms Health insurance Opportunity for advancement Training & development Wellness resources We Empower the Fighting Spirit in You! The A…

Skills: Leadership, Sales Performance, Team Coaching, Lead Generation, Member Retention

Assistant General Manager

Kailua, Hawaii, United States · On-site

$45k–$65k/yr

Mid level

Benefits: Bonus based on performance Competitive salary Employee discounts Free uniforms Health insurance Opportunity for advancement Training & development Wellness resources We Empower the Fighting Spirit in You! The A…

Skills: Leadership, Sales Performance, Team Coaching, Lead Generation, Member Retention

Assistant General Manager

Kailua, Hawaii, United States · On-site

$45k–$65k/yr

Mid level

Benefits: Bonus based on performance Competitive salary Employee discounts Free uniforms Health insurance Opportunity for advancement Training & development Wellness resources We Empower the Fighting Spirit in You! The A…

Skills: Leadership, Sales Performance, Team Coaching, Lead Generation, Member Retention

Brazilian Jiu-Jitsu Coach

Kailua, Hawaii, United States · On-site

$35/hr–$45/hr

Mid level

Benefits: Bonus based on performance Competitive salary Employee discounts Flexible schedule Free uniforms Opportunity for advancement Training & development Wellness resources We Empower the Fighting Spirit in You! The …

Skills: Brazilian Jiu-Jitsu Coaching, Private Training, Small Group Training, Sales, Revenue Generation

Brazilian Jiu-Jitsu Coach

Kailua, Hawaii, United States · On-site

$35/hr–$45/hr

Entry level

Benefits: Bonus based on performance Competitive salary Employee discounts Flexible schedule Free uniforms Opportunity for advancement Training & development Wellness resources We Empower the Fighting Spirit in You! The …

Skills: Brazilian Jiu-Jitsu Coaching, Private Training, Small Group Training, Sales, Revenue Generation

Brazilian Jiu-Jitsu Coach

Kailua, Hawaii, United States · On-site

$35/hr–$45/hr

Entry level

Benefits: Bonus based on performance Competitive salary Employee discounts Flexible schedule Free uniforms Opportunity for advancement Training & development Wellness resources We Empower the Fighting Spirit in You! The …

Skills: Brazilian Jiu-Jitsu Coaching, Private Training, Small Group Training, Sales, Revenue Generation

Day Spa Lead

Kailua, Hawaii, United States · On-site

Mid level

Benefits: Bonus based on performance Competitive salary Free uniforms Health insurance Opportunity for advancement Training & development Tuition assistance We Empower the Fighting Spirit in You! At UFC GYM, we raise the…

Skills: Customer Service, Sales, Recovery Modalities, Client Relationship Management, Program Administration

Day Spa Lead

Kailua, Hawaii, United States · On-site

Mid level

Benefits: Bonus based on performance Competitive salary Free uniforms Health insurance Opportunity for advancement Training & development Tuition assistance We Empower the Fighting Spirit in You! At UFC GYM, we raise the…

Skills: Customer Service, Sales, Recovery Modalities, Client Relationship Management, Program Administration

Day Spa Lead

Kailua, Hawaii, United States · On-site

Mid level

Benefits: Bonus based on performance Competitive salary Free uniforms Health insurance Opportunity for advancement Training & development Tuition assistance We Empower the Fighting Spirit in You! At UFC GYM, we raise the…

Skills: Customer Service, Sales, Recovery Modalities, Client Relationship Management, Program Administration

Daycare Aide

Kailua, Hawaii, United States · On-site

Entry level

Benefits: Bonus based on performance Employee discounts Flexible schedule Free uniforms Opportunity for advancement Training & development Wellness resources We Empower the Fighting Spirit in You! At UFC GYM, we raise th…

Skills: Child Care, First Aid, Customer Service, Communication, Interpersonal Skills

Daycare Aide

Kailua, Hawaii, United States · On-site

Entry level

Benefits: Bonus based on performance Employee discounts Flexible schedule Free uniforms Opportunity for advancement Training & development Wellness resources We Empower the Fighting Spirit in You! At UFC GYM, we raise th…

Skills: Child Care, First Aid, Customer Service, Communication, Interpersonal Skills

Daycare Aide

Kailua, Hawaii, United States · On-site

Entry level

Benefits: Bonus based on performance Employee discounts Flexible schedule Free uniforms Opportunity for advancement Training & development Wellness resources We Empower the Fighting Spirit in You! At UFC GYM, we raise th…

Skills: Child Care, First Aid, Customer Service, Communication, Interpersonal Skills

Front Desk

Kailua, Hawaii, United States · On-site

Entry level

Benefits: Bonus based on performance Employee discounts Free uniforms Health insurance Opportunity for advancement Training & development Wellness resources We Empower the Fighting Spirit in You! The Front Desk Represent…

Skills: Customer Service, Hospitality, Point-of-Sale (POS), Multitasking, Interpersonal Skills

Dual Massage Therapist Esthetician

Kailua, Hawaii, United States • On-site

Mid level

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Full-time
professional certificate
Health Insurance, Vision Insurance, Dental Insurance, 401k Savings Plan, Paid Time Off, Employee Spa Service Discounts
Posted 30d ago
Apply by Aug 27
~40 hrs/week

Responsibilities

Provide high-standard massage and skin therapy treatments while offering personalized home care recommendations to guests. Drive revenue through guest retention and the promotion of spa treatments and retail products.

Requirements

Must hold applicable state licenses for massage and esthetics from accredited schools. Preferred experience of 12-18 months in a high-end resort or urban spa environment is required.

Full job description

This position has Dual Responsibilities for Massage Therapist and Esthetician

MANDARA SPA

Our journey began on the spiritual island of Bali, where we discovered a true reverence for the healing arts. In Bali, this knowledge is passed down from generation to generation, from mother to daughter, from father to son, and as such is deeply entwined in the Balinese way of life. Combining this rich knowledge and spirit of generosity with European techniques, Mandara offers each guest the ultimate luxuriously healing experience.
Today, Mandara Spas can be found in diverse locations around the world. Every Mandara Spa experience is completely unique, because we honor the diversity of the culture we are immersed in as well as the Balinese traditions from our past. It is our promise that while no two Mandara Spas are identical, you will recognize us from our commitment to your ultimate satisfaction, our belief in the healing arts and the spirit of generosity from which we perform your service. Namaste.

JOB DESCRIPTION

The Massage Therapist role is to provide and maintain the highest standards of massage therapy and recommendations for home care. A massage therapist must provide excellent guest care, and create a feeling of rest and relaxation for spa guests, resulting in high retention and increased treatment and retail sales.

JOB REQUIREMENTS-Experience: (Type of work experience, min. number of years):

12 – 18 months preferred experience working in a high end resort or urban spa environment
Applicable license to perform services

Technical or Administrative Knowledge:

Computer literate
Excellent verbal communication skills.
Must have received massage training from an accredited/approved massage school.
Thoroughly educated and understands the anatomy of the body and the effects of the specific techniques utilized in order to determine whether such application is contraindicated and/or to determine the most beneficial services to recommend to a given individual.
Must possess a cooperative and positive attitude, exercising reason.
Must possess excellent communication skills and provide legible and articulate communication.
Must be able to interact professionally and with sensitivity to the needs of the guests and co-workers.
Demonstrates commitment to provide the highest quality of massage therapy to those who seek their professional service.
Must be available to work nights, weekends and holidays as maybe scheduled by your Spa Director with prior notice.

Job Summary for Esthetician

The licensed Esthetician's role is to provide and maintain the highest standards of skin therapy and recommendations for home care. An esthetician must provide excellent guest care, and create a feeling of rest and relaxation for spa guests, resulting in high retention and increased treatment and retail sales.

Responsibilities and Duties

Provides guests with thorough and knowledgeable professional esthetics treatments, adhering to company protocols.
Maintains the established revenue and guest retention goals for the esthetics department.
Ensures guests receive a detailed prescription plan after each service for home care regimen.
Demonstrates full knowledge and understanding of all services and products while educating guests in these areas.
Actively promotes spa treatments, retail products, packages, and seasonal promotions.
Responsible for setting-up treatment room according to standards.
Uphold and practice the universal health care protocol/standards of sanitation and sterilization as directed by state/city law and the spa’s policies/procedures when dealing with guests and coworkers.
Performs prep work, cleans, and restocks room per spa standards.
Attends scheduled departmental meetings, trainings and workshops.
Provides services within the scope of practice of profession as defined by the state/city/ local law, and in accordance with applicable regional laws and regulations.

Qualifications and Skills

Job Requirements

Must have an applicable state license to perform services.
Must have received skin/waxing training from an accredited/approved massage school.
12 to 18 months preferred experience working in a high-end resort or urban day spa environment.
Must be available to work varying shifts such as: nights, weekends, and holidays.

Technical or Administrative Knowledge

Thoroughly educated and understands the anatomy of the body and the effects of the specific techniques utilized in order to determine whether such application is contraindicated and/or to determine the most beneficial services to recommend to a given individual.
Possess excellent communication skills and provide legible and articulate communication.
Demonstrates commitment to provide the highest quality of massage therapy to those who seek their professional service.
Computer literate.

Behavioral Competencies

Must possess a cooperative and positive attitude, exercising reason.
Must be able to interact professionally and with sensitivity to the needs of the guests and co-workers.
Demonstrate respect, sensitivity, and concern for guests' needs with a professional and pleasant manner.
Collaboration and partnering – Identifies opportunities and takes action to build relationships between individuals, teams, departments, units, or organizations to help achieve business goals.

Benefits and Perks

A competitive benefits package is offered, inquire within for details to:

Health, vision, dental insurance
401k savings plan
Paid time away from work for eligible employees
Employee spa service/retail discounts and promotional Friends & Family program

Compensation is commission based with a minimum guarantee allowance.

Related keywords

Massage TherapistEstheticianSkin CareSpa ManagementWellnessHospitalityAnatomyContraindicationsRetail SalesSanitationSterilizationGuest RelationsLuxury SpaBalinese Traditions

About Mandara Spa

Industry: Health, Wellness & Fitness
Company size: 11-50 employees
LinkedIn followers: 5,478

View all jobs at Mandara Spa