About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
Skills: Team leadership, Hospitality management, Guest relations, Service recovery, Staff training
($1,000 Hiring Bonus) JOB SUMMARY Assists the Branch Manager in the ensuring the profitability, administration and supervision of branch sales and operations within established policies and guidelines. Creates and foster…
Description We’re Hiring!Education and Engagement Specialist, KKO Location of Position: Kailua-Kona, Hawai’i Reports to: Director, Ke Kai Ola Position Classification & Expected Hours of Work, and Travel: This is a full-t…
Skills: Marine Science Education, Curriculum Development, Instructional Design, Program Coordination, Customer Service
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
Stop Building Someone Else's Dream - Remote Opportunity
Kailua, Hawaii, United States · Remote Solely
Entry level
Are you a passionate individual seeking a fulfilling career that offers flexibility and growth opportunities? Look no further! With the option to work from home and enjoy a flexible schedule, you can balance your persona…
Skills: Customer service, Communication skills, Interpersonal skills, Leadership, Team management
Burned Out from the 9-5? There's Another Way - Remote Role
Kailua, Hawaii, United States · Remote Solely
Mid level
Are you a passionate individual seeking a fulfilling career that offers flexibility and growth opportunities? Look no further! With the option to work from home and enjoy a flexible schedule, you can balance your persona…
Skills: Customer service, Communication, Interpersonal skills, Team leadership, Mentorship
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Security patrol, Access control, Incident reporting, Customer service, Communication
Are you a passionate individual seeking a fulfilling career that offers flexibility and growth opportunities? Look no further! With the option to work from home and enjoy a flexible schedule, you can balance your persona…
Skills: Customer service, Communication, Interpersonal skills, Leadership, Team management
Work From Home - Part-Time Benefits Services Representative
Kailua, Hawaii, United States · Remote Solely
$12k–$24k/yr
Entry level
What could an extra $1,000-$2,000 each month do for your household? We are helping teams find qualified candidates the chance to enter financial services on a part-time basis while working fully remotely. This means that…
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
Tired of Your Income Being Capped? Work from Home Opportunity
Kailua, Hawaii, United States · Remote Solely
Mid level
Are you a passionate individual seeking a fulfilling career that offers flexibility and growth opportunities? Look no further! With the option to work from home and enjoy a flexible schedule, you can balance your persona…
Skills: Customer service, Communication skills, Interpersonal skills, Leadership, Team management
Are you a passionate individual seeking a fulfilling career that offers flexibility and growth opportunities? Look no further! With the option to work from home and enjoy a flexible schedule, you can balance your persona…
Skills: Customer service, Communication, Interpersonal skills, Leadership, Team management
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
Are you a passionate individual seeking a fulfilling career that offers flexibility and growth opportunities? Look no further! With the option to work from home and enjoy a flexible schedule, you can balance your persona…
Skills: Customer service, Communication skills, Interpersonal skills, Leadership, Team management
Job Summary: The Poke Clerk works in the store’s food service area, preparing and serving poke and other ready-to-eat items while providing excellent customer service. This role is responsible for accurate order ha…
Le Jardin Academy is looking for a Primary Administrative Assistant (Regular Full-time). This position will support the Primary Division in operating a successful program for faculty, parents, and students. At least 1 &n…
Skills: Administrative support, Google Apps, Microsoft Office, Communication, Customer service
Le Jardin Academy is seeking a Executive Assistant Long Term Sub to assist the Head of School from October 2026 to January 2027. Bachelor's degree preferred. At least 3-5 years of experience working in Executive Assistan…
Requisition ID: 937962 Store #: 00F873 Sunglass Hut Position:Casual Part-Time Total Rewards: Benefits/Incentive Information At Sunglass Hut, we're always in the sun. You’ll find a dynamic space with endless possibilities…
The Guest Services Manager oversees all guest services operations, including bell and door services, to ensure seamless and personalized guest experiences. They are responsible for leading, training, and developing the team while maintaining the highest luxury service standards.
Requirements
Candidates must have a college degree or equivalent experience and at least two years of hotel management experience, preferably in front office or rooms operations. Proficiency in hotel computer systems and strong communication skills are required to thrive in this fast-paced luxury environment.
Full job description
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Oceanfront splendour in perfect harmony with nature. Surrounded by white-sand beaches and black-lava landscapes, Four Seasons Resort Hualalai is perfectly situated for all kinds of island adventures. The spirit of Hawaii, from its long-held traditions to its inspired art, informs every detail of our idyllic retreat.
GUEST SERVICES MANAGER
As the Guest Services Manager, you will oversee all Guest Services operations, including Bell Services, Door Services, Guest Services Coordinators, and Guest Services Attendants. You will lead a dynamic team dedicated to creating memorable guest experiences, ensuring seamless arrivals and departures, resolving guest concerns with professionalism and care, and maintaining the highest standards of Four Seasons service. This highly visible leadership role requires an individual who is passionate about hospitality, excels at team development, and thrives in a fast-paced luxury environment.
WHAT YOU’LL DO
Lead, inspire, and develop the Guest Services team to deliver exceptional and personalized guest experiences.
Manage and oversee Guest Services operations; Limousine Drivers, Door Attendants, Bell Clerks, and Valet Attendants.
Interview, train, coach, schedule, evaluate, and support team members while fostering a positive and engaged work environment.
Monitor staffing levels and daily operations to ensure service standards are consistently achieved.
Resolve guest concerns and manage guest interactions with the highest level of hospitality, professionalism, and discretion.
Respond accurately and promptly to guest inquiries regarding resort services, amenities, events, transportation, and local information.
Coordinate guest arrivals and departures, ensuring Special Attention Guests, return guests, groups, curbside arrivals, and Club guests receive personalized attention.
Perform guest check-in and check-out functions while ensuring all Four Seasons standards are met.
Utilize reservation and property management systems to support guest needs and operational efficiency.
Act as a leader during safety, security, and emergency situations when senior management is unavailable.
Partner closely with Front Office and other departments to ensure smooth handling of guest luggage, deliveries, and special requests.
WHAT TO BRING
College degree or equivalent work experience.
Minimum of two years of hotel management experience, preferably within Front Office or Rooms Operations.
Strong working knowledge of Front Desk, Concierge, and luxury guest service operations.
Understanding of hotel operations, guest relations, and service recovery principles.
Experience leading, coaching, and developing high-performing teams.
Excellent communication, interpersonal, and organizational skills.
Strong problem-solving abilities and sound decision-making skills.
Ability to remain calm, professional, and resourceful in high-pressure situations.
Proficiency with hotel computer systems, reservations platforms, and related technology.
Ability to read, write, and speak English fluently.
Ability to stand and walk for extended periods and occasionally lift, carry, push, or pull items weighing up to 50 pounds.
JOIN OUR ‘OHANA & ENJOY OUR AMAZING BENEFITS:
Salary Range: $75,000 - $90,000
An on-site Physical Therapist
24-hour access to Indoor and Outdoor Gym
Holiday, Vacation & Sick pay
Robust Benefit Plan
Company Match 401K Plan
Laundered Employee Uniform
Free employee meals prepared by the Four Seasons Culinary ‘Ohana
Complimentary stays at Four Seasons Worldwide
Training and Development Opportunities
Employee Recognition Programs
Learn more about what it is like to work at Four Seasons Resort Hualālai, visit us:
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migratedfiles/employers/posterscreenreaderoptimized.pdf
Four Seasons opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 130 hotels and resorts, and more than 55 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.
To learn more about our career opportunities, visit fourseasons.com/careers.
For more information and reservations, visit fourseasons.com.
For the latest news, visit press.fourseasons.com.
Offices: 1165 Leslie Street, Toronto, Ontario M3C 2K8, CA · 10100 Carthay Dr, Lake Buena Vista, FL 32830, US · Quai des Bergues 33, Geneva, GE 1201, CH · 190 Orchard Blvd, Singapore, Singapore 248646, SG · 4591 Blackcomb Way, Whistler, BC V0N 1B4, CA
The world's leading operator of luxury hotels and resortsLeisureRental PropertyHospitalityHotelRestaurantsTravel
How many Customer Service & Support jobs are open in Kailua, HI right now?
There are currently 228 open customer service & support positions in Kailua, HI listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Kailua, HI?
Companies currently hiring include UFC GYM, Four Seasons, Allied Universal, Albertsons Companies, Kohanaiki Shores LLC, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Kailua, HI?
Yes — 11 of the 228 open customer service & support positions offer remote or hybrid work (9 remote, 2 hybrid).
How do I apply for Customer Service & Support jobs in Kailua, HI?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.