Guangzhou, Guangdong, China · On-site
$17k–$27k/mo
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldw…
Skills: Training design, Instructional design, Public speaking, Facilitation, Curriculum development
Guangzhou, Guangdong, China · On-site
Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, …
Skills: Technical Troubleshooting, Mechanical Operation, Data Analysis, Logical Analysis, Customer Communication
Guangzhou, Guangdong, China · On-site
Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, …
Skills: Technical Troubleshooting, Equipment Diagnosis, Field Service, Customer Training, Technical Documentation
Guangzhou, Guangdong, China · On-site
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldw…
Skills: Account Management, Team Leadership, Cross-selling Strategy, Customer Lifecycle Management, Data Analysis
Guangzhou, Guangdong, China · On-site
Job Summary The job holder is responsible for supporting daily merchandising activities. Major Tasks Oversee daily operations to meet sales targets and improve efficiency. Assist with the POS system for inventory and pro…
Skills: Retail Operations, Shop Management, Merchandising, POS Systems, Inventory Management
Guangzhou, Guangdong, China · On-site
The < Senior Product Specialist- Biacore > for Cytiva is responsible for <providing technical-scientific support to the commercial team, training and trouble-shooting to the users and strategically collaborating to drive…
Skills: Molecular Interaction Technologies, Surface Plasmon Resonance, Biolayer Interferometry, Isothermal Titration Calorimetry, Microscale Thermophoresis
Guangzhou, Guangdong, China · On-site
职位主要工作职责 Key Responsibilities 1、了解顾客的需求，接待并解答顾客的咨询，向客人提供详细的货品介绍及优质的服 务。 2、知晓店铺销售目标，完成公司下达的个人销售目标。 3、完成商品的来货验收、陈列摆放、补货退货、防损等日常营业工作。 4、做好货品销售记录、盘点、账目核对等工作，按规定完成各项销售统计工作。 5、维护现有及潜在消费者，建立良好的客户关系。 6、按照公司及商场的相关规定，正确应对店铺内的突发事件及…
Skills: Customer Service, Sales, Inventory Management, Visual Merchandising, Customer Relationship Management
Guangzhou, Guangdong, China · On-site
Business Leadership & P&L Ownership Serve as overall business leader and PNL owner for Hong Kong & Macau.Own full P&L accountability, including revenue growth, profitability, pricing discipline, productivity, compliance …
Skills: P&L Management, Business Leadership, Sales Leadership, Service Leadership, Customer Relationship Management
Guangzhou, Guangdong, China · On-site
Job Summary Reporting to the Senior Manager, CRC Grandstand Customer Services, the job holder will play a critical role in ensuring excellent communication, problem solving and high-level customer service for achieving c…
Skills: Customer Service Management, VIP Services, Staff Coaching, Business Process Improvement, SOP Development
Guangzhou, Guangdong, China · On-site
职位主要工作职责 Key Responsibilities 1、了解顾客的需求，接待并解答顾客的咨询，向客人提供详细的货品介绍及优质的服 务。 2、知晓店铺销售目标，完成公司下达的个人销售目标。 3、完成商品的来货验收、陈列摆放、补货退货、防损等日常营业工作。 4、做好货品销售记录、盘点、账目核对等工作，按规定完成各项销售统计工作。 5、维护现有及潜在消费者，建立良好的客户关系。 6、按照公司及商场的相关规定，正确应对店铺内的突发事件及…
Skills: Customer Service, Sales, Inventory Management, Visual Merchandising, Customer Relationship Management
Guangzhou, Guangdong, China · On-site
Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At SCIEX, one of Danaher’s 15+ operating companies, our work saves lives—and …
Skills: Mass Spectrometry, LC-MS/MS, Method Development, Technical Troubleshooting, Application Training
Guangzhou, Guangdong, China · On-site
Job Description: What are we looking for? 本科及以上学历熟悉全国礼赠品市场，有休闲食品礼赠渠道工作经验优先具备较强的谈判和沟通能力和敏锐的市场洞察能力有良好的团队合作意识以及学习能力 What will be your key responsibilities? 聚焦企事业单位和礼赠平台，挖掘和开拓潜在和意向客户，搭建客户体系。负责与客户进行洽谈和沟通促成合作，完成业绩目标。基于零食品类行业的洞…
Skills: Negotiation, Communication, Market Insight, Teamwork, Customer Acquisition
Guangzhou, Guangdong, China · On-site
职位描述： 向香港个人客户提供优质的电话接听服务（电讯业务类的账单查询、故障报修、业务办理等）； 准确有效地解答客户问题，并及时处理和反馈客户意见； 职位要求： 流利粤语话及基本英文閱讀能力，表达清晰、具备良好沟通能力； 具备客户服务工作经验和业务推广经验者将获优先考虑； 工作积极耐心，善于聆听，有良好服务意识； 有较强的适应性，能承受一定的工作压力；
Skills: Cantonese, English Reading, Customer Service, Communication Skills, Problem Solving
Guangzhou, Guangdong, China · On-site
职位描述： 向香港个人客户提供优质的电话接听服务（电讯业务类的账单查询、故障报修、业务办理等）； 准确有效地解答客户问题，并及时处理和反馈客户意见； 职位要求： 流利粤语话及基本英文閱讀能力，表达清晰、具备良好沟通能力； 具备客户服务工作经验和业务推广经验者将获优先考虑； 工作积极耐心，善于聆听，有良好服务意识； 有较强的适应性，能承受一定的工作压力；
Skills: Cantonese, English Reading, Customer Service, Communication Skills, Problem Solving
Guangzhou, Guangdong, China · On-site
职位描述： 向香港个人客户提供优质的电话接听服务（电讯业务类的账单查询、故障报修、业务办理等）； 准确有效地解答客户问题，并及时处理和反馈客户意见； 职位要求： 流利粤语话及基本英文閱讀能力，表达清晰、具备良好沟通能力； 具备客户服务工作经验和业务推广经验者将获优先考虑； 工作积极耐心，善于聆听，有良好服务意识； 有较强的适应性，能承受一定的工作压力；
Skills: Cantonese, English Reading, Customer Service, Communication Skills, Problem Solving
Guangzhou, Guangdong, China · On-site
职位描述： 向香港个人客户提供优质的电话接听服务（电讯业务类的账单查询、故障报修、业务办理等）； 准确有效地解答客户问题，并及时处理和反馈客户意见； 职位要求： 流利粤语话及基本英文閱讀能力，表达清晰、具备良好沟通能力； 具备客户服务工作经验和业务推广经验者将获优先考虑； 工作积极耐心，善于聆听，有良好服务意识； 有较强的适应性，能承受一定的工作压力；
Skills: Cantonese, English Reading, Customer Service, Communication Skills, Problem Solving
Guangzhou, Guangdong, China · On-site
职位描述： 向香港个人客户提供优质的电话接听服务（电讯业务类的账单查询、故障报修、业务办理等）； 准确有效地解答客户问题，并及时处理和反馈客户意见； 职位要求： 流利粤语话及基本英文閱讀能力，表达清晰、具备良好沟通能力； 具备客户服务工作经验和业务推广经验者将获优先考虑； 工作积极耐心，善于聆听，有良好服务意识； 有较强的适应性，能承受一定的工作压力；
Skills: Cantonese, English Reading, Customer Service, Communication Skills, Problem Solving
Guangzhou, Guangdong, China · On-site
职位描述： 向香港个人客户提供优质的电话接听服务（电讯业务类的账单查询、故障报修、业务办理等）； 准确有效地解答客户问题，并及时处理和反馈客户意见； 职位要求： 流利粤语话及基本英文閱讀能力，表达清晰、具备良好沟通能力； 具备客户服务工作经验和业务推广经验者将获优先考虑； 工作积极耐心，善于聆听，有良好服务意识； 有较强的适应性，能承受一定的工作压力；
Skills: Cantonese, English Reading, Customer Service, Communication Skills, Business Promotion
Guangzhou, Guangdong, China · On-site
职位描述： 向香港个人客户提供优质的电话接听服务（电讯业务类的账单查询、故障报修、业务办理等）； 准确有效地解答客户问题，并及时处理和反馈客户意见； 职位要求： 流利粤语话及基本英文閱讀能力，表达清晰、具备良好沟通能力； 具备客户服务工作经验和业务推广经验者将获优先考虑； 工作积极耐心，善于聆听，有良好服务意识； 有较强的适应性，能承受一定的工作压力；
Skills: Cantonese, English Reading, Customer Service, Communication Skills, Business Promotion
Guangzhou, Guangdong, China · On-site
职位描述： 向香港个人客户提供优质的电话接听服务（电讯业务类的账单查询、故障报修、业务办理等）； 准确有效地解答客户问题，并及时处理和反馈客户意见； 职位要求： 流利粤语话及基本英文閱讀能力，表达清晰、具备良好沟通能力； 具备客户服务工作经验和业务推广经验者将获优先考虑； 工作积极耐心，善于聆听，有良好服务意识； 有较强的适应性，能承受一定的工作压力；
Skills: Cantonese, English Reading, Customer Service, Communication Skills, Problem Solving
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The role involves designing, implementing, and optimizing training programs for new hires, including the creation of training materials and assessment frameworks. You will collaborate with cross-functional teams to identify skill gaps, deliver training sessions, and track performance to ensure alignment with business objectives.
Candidates must hold a bachelor's degree or higher and possess at least 2 years of experience in training, learning and development, or related fields. Strong communication, presentation, and coordination skills are required, along with the ability to work in a fast-paced environment.
Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.
Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.
We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.
You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.
负责新员工培训项目的设计、实施与持续优化，帮助新人快速了解公司、产品、业务流程及岗位要求
根据业务需求搭建并维护培训体系，包括但不限于产品知识、行业知识、系统工具、业务流程、沟通技巧及案例处理等模块
输出并迭代培训材料，包括课件、SOP、知识手册、题库、考试、演练脚本及复盘资料
组织开展线上及线下培训、workshop、分享会、带教辅导及阶段性考核
与业务团队、TL、跨部门协作，识别一线团队常见能力短板，制定针对性的培训方案
跟踪培训效果，结合考试结果、业务表现、质检反馈及学员反馈持续优化培训内容
参与新人培养路径、认证机制及在岗能力提升项目建设
沉淀优秀案例、常见问题及最佳实践，推动知识标准化与可复制化
支持团队在产品更新、流程变更或重点项目上线时完成专项培训宣导与落地
在必要时参与一线业务观察、陪练或case复盘，确保培训与实际业务场景高度一致
本科及以上学历
2年以上培训、学习发展、销售培训、客服培训、运营培训或相关岗位经验
具备优秀的表达呈现能力，能够独立完成授课、引导讨论和现场控场
学习能力强，能快速理解新产品、新流程及跨部门协作机制
具备良好的沟通协调能力，能够高效联动业务负责人、团队管理者及相关支持团队
结果导向，能够通过培训效果、业务指标改善或员工成长结果体现工作价值
熟练使用办公软件及常见协作工具，能够独立完成课件、文档及培训资料制作
具备较强的责任心、执行力与细节意识，适应快节奏工作环境
有金融科技、支付、跨境电商、B2B SaaS、客户服务或销售团队培训经验者优先
有从0到1搭建培训体系或新人培养项目经验者优先
熟悉 Salesforce、知识库或内部培训平台者优先
具备中英文双语培训或中英文材料输出能力者优先
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Empowering businesses to grow beyond borders
Airwallex is a leading global payments and financial platform for modern businesses, offering trusted solutions to manage everything from business account, payments, treasury, and spend management to embedded finance. With our proprietary infrastructure, Airwallex takes the friction out of global payments and financial operations, empowering businesses of all sizes to unlock new opportunities and grow beyond borders. Proudly founded in Melbourne, Airwallex supports over 150,000 businesses globally and is trusted by brands such as Brex, Canva, Rippling, Navan, Qantas, SHEIN and many more. For more information, visit http://www.airwallex.com
Offices: Global, Global, HK · Level 7, 15 William St, Melbourne, VIC 3000, AU · 979 King's Road, 34/F Oxford House, Hong Kong, Quarry Bay, HK · 838 South Huangpi Road, Level 18, Huangpu District, Shanghai 200021, CN · 1460 Mission St, #02W101, San Francisco, California 94103, US
There are currently 43 open customer service & support positions in Guangzhou, China listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include HKT, The Hong Kong Jockey Club, Airwallex, KLA, Samsonite, among others. Browse the listings above to see every active employer.
Yes — 3 of the 43 open customer service & support positions offer remote or hybrid work (2 remote, 1 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
