Greensboro, North Carolina, United States · On-site
GENERAL PURPOSE: Responsible for all aspects of the Stores’ operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and develops …
Skills: Store management, Team leadership, Staff training, Operations management, Customer service
Greensboro, North Carolina, United States · On-site
$15/hr–$17/hr
Job DetailsJob Location: Greensboro East Branch - Greensboro, NC 27406Salary Range: $15.00 - $17.00 HourlyLooking to start an exciting new career? City Electric Supply (CES) offers excellent career opportunities for peop…
Skills: Customer service, Sales, Order processing, Warehouse organization, Inventory handling
Greensboro, North Carolina, United States · On-site
$44k–$78k/yr
WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride …
Skills: Account management, Risk management, Insurance underwriting, Client relations, Policy review
Tire Discounters, Inc.Greensboro, North Carolina, United States · On-site
$14/hr–$16/hr
Join the Tire Discounters Family -- Drive Your Career Forward! About us: Tire Discounters, the nation's largest family-owned and operated tire & service business, was founded almost 50 years ago. We are dedicated to prov…
Skills: Tire installation, Tire repair, Tire rotation, Equipment maintenance, Customer service
Greensboro, North Carolina, United States · On-site
Store 2723476: 3302 S Holden Rd, Greensboro, North Carolina 27407 Shift AvailabilityOvernights (Weekdays + Weekend Availability Required) Time Type Part time Customer Service Representative We want you to join our team a…
Skills: Customer Service, Cashiering, Sales, Communication, Problem Solving
Greensboro, North Carolina, United States · On-site
AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! C…
Skills: Leadership, Sales performance, Customer service, Team development, Operational oversight
Greensboro, North Carolina, United States · On-site
Job Description Join a locally owned Great Clips® salon team and enjoy a rewarding career doing what you love! Whether you’re an experienced stylist or a recent graduate, we're excited to meet you. Why you’ll love it her…
Skills: Haircutting, Customer service, Technical coaching, Teamwork, Communication
Domino'sGreensboro, North Carolina, United States · On-site
Job Description ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyo…
Skills: Inventory control, Cash control, Cost control, Customer relations, Staffing
Greensboro, North Carolina, United States · On-site
As a Commercial Specialist, you’ll be a key player in AutoZone’s commercial sales and service operations. You’ll drive WOW! customer service, increase commercial sales, and ensure smooth order fulfillment and delivery. T…
Skills: Customer service, Communication, Sales support, Logistics coordination, Billing
Greensboro, North Carolina, United States · On-site
Receptionist Join Our Ford Dealership Team! We are looking for a friendly, professional, and organized Receptionist to be the welcoming face of our Ford dealership. If you enjoy working with people, providing exceptional…
Skills: Customer service, Communication, Organizational skills, Multitasking, Phone etiquette
Greensboro, North Carolina, United States · On-site
About Us At Green Ford, we value our employees and we treat them like family. Each team member can take advantage of our ongoing training programs, advancement opportunities and progressive culture. We love to develop ou…
Skills: Customer service, Communication, CRM software, Sales support, Computer skills
H&R BlockGreensboro, North Carolina, United States · On-site
About the Role As you inspire people to make confident, informed decisions about their lives, careers, and money, you’ll build client relationships that will grow stronger every year. Joining H&R Block1 as a season…
Skills: Tax preparation, Tax planning, Audit support, Client relationship management, Accounting
H&R BlockGreensboro, North Carolina, United States · On-site
About the Role Joining H&R Block1 as an experienced Bookkeeper, you’ll deliver exceptional bookkeeping, payroll and customer service. You’ll be an integral part of delivering on our brand purpose to provide h…
Skills: Bookkeeping, Payroll processing, Financial statement analysis, General ledger, Reconciliation
Greensboro, North Carolina, United States · Hybrid
$12/hr–$17/hr
About Us: Want to bring the “care” back to the vision care industry? We're looking for charismatic types who are ready to be the heart of our brand. Whether it's a friendly voice over the phone, or a welcomin…
Skills: Sales, Customer Service, Optical Knowledge, Merchandising, Inventory Management
Burlington, North Carolina, United States · On-site
$59k–$82k/yr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. As a coffeehouse leader, you don’t just run a business—yo…
Skills: Retail management, Customer service management, Leadership, Coaching, Mentoring
Greensboro, North Carolina, United States · On-site
FRONT DESK LEAD ABOUT THE CARROLL COMPANIES For over 30 years, The Carroll Companies have been committed to achieving business success by providing innovative, cost-effective real estate developments and services. Headqu…
Skills: Leadership, Team development, Guest relations, Conflict resolution, Multitasking
Greensboro, North Carolina, United States · On-site
$14/hr–$15/hr
With a career at HMSHost, you really benefit! We Offer Health, dental and vision insurance Generous paid time off (vacation, flex or sick) Holiday pay Meal and Transportation Benefits *401(k) retirement plan with company…
Skills: Customer Service, Beverage Preparation, Cash Handling, Basic Math, Communication Skills
Greensboro, North Carolina, United States · On-site
GENERAL PURPOSE: Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of…
Skills: Store management, Team supervision, Merchandising, Payroll administration, Loss prevention
Greensboro, North Carolina, United States · On-site
Job Description What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system…
Skills: Sales, Customer service, Inventory management, Automotive systems, Battery installation
Greensboro, North Carolina, United States · On-site
Overall Job Summary This position is responsible for completing the training course provided by Petsense, “Paragon,” in preparation for a career in grooming and/or bathing. Paragon is a virtual distant learning program w…
Skills: Pet grooming, Bathing, Pet first aid, CPR, Animal handling
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The Store Manager is responsible for overseeing all store operations, including sales floor management, stockroom logistics, and financial performance. They lead, train, and develop the store team to ensure company standards, customer service excellence, and profitability are consistently achieved.
Candidates must have at least five years of retail store management experience and demonstrate strong leadership and communication skills. The role requires the ability to work evenings and weekends, as well as the physical capability to perform tasks such as lifting and standing for extended periods.
GENERAL PURPOSE:
Responsible for all aspects of the Stores’ operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and develops leadership team to deliver the desired sales and profit results, while maintaining a friendly, easy to shop environment. Recruits, trains and develops Associates. Manages the operations of the Stockroom, Front End, and Sales Floor to ensure new merchandise gets to the sales floor in a timely manner, goods are received properly and manages expenses through execution of best practices and productivity.
ESSENTIAL FUNCTIONS:
General Operating Requirements:
• Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
• Analyzes Store reports to evaluate controllable expenses and overall Store performance.
• Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed.
• Ensures proper scheduling of Associates to meet business objectives.
• Accepts special assignments as directed by Leadership.
• Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.
Organizational Development:
• Recruits, hires, trains and develops Assistant Managers, Area Supervisors and non-exempt Associates.
• Through selection, training and motivation, strives to reduce Store turnover. Utilizes and promotes all retention tools including incentive programs, recognition opportunities, contests and training. Ensures all required training courses are prioritize and completed in a timely manner.
• Responsible for addressing personnel and performance issues including coaching, verbal and written warnings, progressive discipline and termination when needed.
• Ensures compliance with Ross personnel policies and procedures.
• Manages Associate Relations issues, consulting with the District Manager as needed.
• Ensures compliance with all State, Local and Federal regulations.
Expense Control:
• Leads all expenditures to be within budget.
• Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.
Maintaining a Safe & Secure Environment:
• Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.
• Ensures all Associates understand and can execute emergency operating procedures.
Customer Service:
• Treats all Customers, Associates, and other leaders with respect.
• Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
• Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.
• Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.
Personal and Store Brand:
• Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.
• Represents and supports the Company brand at all times.
• Manages Store to ensure a clean, neat, easy to shop environment.
• Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.
Merchandise Processing and In-Store Marketing
• Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
• Ensures merchandise is presented and organized according to Company merchandising guidelines.
• Urgently manages merchandise processing to the sales floor within the expected Company timeframe.
Loss Prevention:
• Responsible for training Associates on Loss Prevention programs to achieve Store shortage goals.
• As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
• Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
• Responsible for leading the annual inventory process including preparation and execution of inventory guidelines.
• Monitors mark-out-of-stock policy to ensure proper administration.
COMPETENCIES:
• Manages Work Processes
• Business Acumen
• Plans, Aligns & Prioritizes
• Builds Talent
• Collaborates
• Leading by Example
• Communicates Effectively
• Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
• Five or more years of Store management experience in a retail environment.
• Must maintain a high level of Customer service.
• Must demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels.
• Ability to train, coach and develop Associates at all levels.
• Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results.
• Fluency in English.
• Must exercise considerable independent judgement and discretion.
• Ability to work evenings and weekends.
PHYSICAL REQUIREMENTS/ADA:
Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100%25 of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 lbs.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Ability to perform basic mathematical calculations commonly used in retail environments.
Certain assignments may require other qualifications and skills.
SUPERVISORY RESPONSIBILITIES:
Direct supervision of Assistant Store Manager, Area Supervisors and all Retail Associates.
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
Say "Yes!" to Success
For the last 40+ years, Ross Stores, Inc. has grown from a six-store chain into an $22.8 billion, Fortune 500 Company. We operate our off-price businesses in a way that keeps costs low so we can pass the savings to our customers. We continue to open new stores and our sales growth has outpaced traditional retailers for the past three years. Ross Dress for Less® has 1,917 stores in 44 states, the District of Columbia, Guam, and Puerto Rico. dd’s DISCOUNTS® has 366 stores in 23 states. Please join our Talent Community to receive the latest updates for your areas of interest, career news, and exciting opportunities at Ross Stores: https://ross.avature.net/talentcommunity Additional information is available at: www.rossstores.com www.ddsdiscounts.com
Offices: 5130 Hacienda Drive, Dublin, CA 94568, US · 1372 Broadway, New York, NY 10018, US · 110 E 9th St, Los Angeles, California 90079, US · 80 Blanchard Rd, Burlington, Massachusetts 01803, US
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