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$15/hr
Full-time, Part-time
high school
Posted 25d ago
~40 hrs/week
Responsibilities
The host is responsible for greeting and seating guests while ensuring a smooth transition to service staff. They also maintain the cleanliness of the waiting area and assist other team members to ensure guest satisfaction.
Requirements
Candidates should have at least one year of restaurant experience and the ability to work in a fast-paced environment. A high school diploma or equivalent is preferred, and applicants must be eligible to work in the United States.
Full job description
POSITION TITLE: Host/Hostess - Restaurant
JOB TYPE: Full/Part-time
COMPENSATION: $15.00 per hour to Start
REPORTS TO: Restaurant Manager / Supervisor
OUR WHY
As humble ambassadors of our namesake city, we prioritize quality, kindness, and inclusivity so all feel welcome.
OUR CORE VALUES INSPIRE WONDER Innovation and Creativity | Surprise and Delight
FOSTER HOSPITALITY Inclusive Culture | Home Away from Home
PURSUE EXCELLENCE Exceptional Experiences | Attention to Detail | Focus on QualityDEMONSTRATE INTENTIONALITY Empathetic Engagement | Anticipatory Service | Sense of Ownership
CULTIVATE COMMUNITY Team Collaboration | Community Engagement | Take Time to Celebrate
POSITION SUMMARY:
As a Host, you will be responsible for exceeding the customer expectations by providing them with friendly, prompt, and attentive service that is tailored to the customer’s preference. A Host will be required to greet incoming and departing guest in a welcoming manner. Seat the guest in the dining and bar areas while ensuring a smooth handoff to service staff.
DUTIES AND RESPONSIBILITIES:
Welcoming and thanking guests
Answering questions - accurately and politely
Maintaining a clean and organized waiting area
Answering the phone
Directing guests to areas of the hotel
Assisting servers, bussers and managers
Performing opening, closing & side duties
Assuring the complete satisfaction of each and every guest
Creating memorable experiences
Performs other duties as assigned, requested, or deemed necessary by management.
QUALIFICATIONS:
Restaurant Experience: 1 year (Preferred)
Remaining calm in a hectic, fast-paced
Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency.
Displaying a positive and outwardly friendly attitude toward guests and co-workers.
Must be eligible to work in the United States.
Must be able to work different shifts, including holidays, nights, and weekends. Must be able to work overtime as required.
EDUCATION:
High School diploma or equivalent, general education degree or international equivalent preferred.
LANGUAGE SKILLS:
Good knowledge of the English language is mandatory as well as the ability to speak, read and write clearly. Must be able to read and listen to instructions, memos, short correspondences, and messages.
PHYSICAL ABILITY:
Ability to be on your feet and alert for extended periods of time
Ability to lift up to 35 lbs. as needed
Continuous use of hands and arms
Continuous bending, reaching, and twisting
Maintains strong personal image and uniform standards
Note: This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.
Related keywords
RestaurantHospitalityCustomer ServiceHostGuest RelationsFront Of HouseCommunicationOrganizationAttention To DetailTeamworkSchedulingFood And Beverage
Our intention is simple: create great hotels that are rooted in their communities, built around a team passionate to serve, and blended with value and authenticity to create a sense of belonging felt by all those who visit us. Our hospitality is genuine and our desire is to welcome the world to our home.
We believe in accomplishing this through meaningful collaborations supporting and showcasing the community in which our hotels exist, extending gracious hospitality to all, designing intentional touch points throughout our properties, and incorporating value-centric amenities and services.
Our measurement of success is through the loyalty of our team members, guests, stakeholders, vendors, and partners resulting in a thriving business.
How many Customer Service & Support jobs are open in Durham, NC right now?
There are currently 1,480 open customer service & support positions in Durham, NC listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Durham, NC?
Companies currently hiring include Duke University School of Medicine, Duke University Hospital, Allied Universal, Lowe's Companies, Inc., Circle K, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Durham, NC?
Yes — 93 of the 1480 open customer service & support positions offer remote or hybrid work (44 remote, 49 hybrid).
How do I apply for Customer Service & Support jobs in Durham, NC?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.