Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Patient registration, Insurance verification, Prior authorization, Billing and collections, Financial counseling
Durham, North Carolina, United States · On-site
We are hiring immediately for a part time BARISTA position. Location: Capital One Cafe - 6910 Fayetteville Road, Space #13, Durham, NC 27713 Note: online applications accepted only. Schedule: Part time schedule. Monday -…
Skills: Customer Service, Espresso Preparation, Food Safety, HACCP Compliance, POS Operation
Durham, North Carolina, United States · On-site
$14/hr–$16/hr
Acima Assistant Store Manager Who We Are At Acima, our mission is to empower individuals and families by providing accessible Lease-To-Own solutions that enhance their quality of life with ease of access to the things th…
Skills: Sales, Account Management, Customer Service, Communication, Interpersonal Skills
Durham, North Carolina, United States · On-site
POSITION SUMMARY: A Logistics Analyst is responsible for the coordination and oversight of drivers, trucks, and containers to create capacity, maximize productivity and ensure prompt, courteous and efficient service to a…
Skills: Logistics coordination, Route optimization, Problem-solving, Data analysis, Communication
Durham, North Carolina, United States · On-site
$19/hr–$25/hr
Join Durham County Government Durham County Government is home to over 2,000 dedicated professionals working together to deliver essential services that strengthen and support our vibrant, diverse community. As the heart…
Skills: Time management, Customer service, Motorized equipment operation, Microsoft Office, Communication
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Patient care, Vital signs monitoring, Phlebotomy, Medical terminology, Electronic medical records
Durham, North Carolina, United States · On-site
Overview Role: Housekeeper Join Healthcare Services Group (HCSG) as a Housekeeper, where you will play a vital role in maintaining a clean and safe environment in a long-term care facility. At HCSG, we are passionate abo…
Skills: Housekeeping, Sanitation, Infection Control, Customer Service, Cleaning
Durham, North Carolina, United States · On-site
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity No Late Nights! Grow your career with Brookdale! Our Servers have the option to explore exciting opportunities for advancement…
Skills: Hospitality, Customer service, Dining services, Communication, Teamwork
Durham, North Carolina, United States · On-site
POSITION PURPOSE AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for …
Skills: Customer service, Property management system, Cash handling, Reservation processing, Communication
Durham, North Carolina, United States · On-site
$50k–$70k/yr
Benefits: Bonus based on performance Flexible schedule Opportunity for advancement Paid time off Training & development Build Your Career with a Team That Invests in You Are you friendly, outgoing, and enjoy helping peop…
Skills: Customer service, Sales, Communication skills, Relationship building, Appointment scheduling
Durham, North Carolina, United States · On-site
$65k–$85k/yr
Benefits: Bonus based on performance Flexible schedule Opportunity for advancement Paid time off Training & development Build Your Career with a Team and Company That Invests in You Are you friendly, outgoing, and lookin…
Skills: Communication, Interpersonal skills, Sales, Customer service, Relationship building
Durham, North Carolina, United States · On-site
$25/hr–$30/hr
Benefits: Free uniforms Paid time off Bonus based on performance Company parties Competitive salary Employee discounts Flexible schedule The Nothing Bundt Cakes (NbC) Bakery Manager/Lead Operator directs the team and day…
Skills: Team leadership, P&L management, Inventory control, Guest experience, Retail math
Durham, North Carolina, United States · On-site
$12/hr–$16/hr
Benefits: Free uniforms Training & development Company parties Competitive salary Employee discounts Flexible schedule The Nothing Bundt Cakes, a Guest Service Representative creates a warm, welcoming environment for our…
Skills: Customer service, Point-of-sale system, Product knowledge, Communication, Interpersonal skills
Durham, North Carolina, United States · On-site
$12/hr–$16/hr
Benefits: Free uniforms Training & development Company parties Competitive salary Employee discounts Flexible schedule The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for …
Skills: Customer service, Interpersonal skills, Communication, Point-of-sale system, Product knowledge
Durham, North Carolina, United States · On-site
$22/hr–$25/hr
RestorePro is a busy full-service Disaster Restoration Company looking for an experienced Lead Water Mitigation Technician to join our Durham, NC team. We specialize in restoring residential and commercial properties aft…
Skills: Water damage restoration, Structural drying, Dehumidification, Leadership, Team management
Durham, North Carolina, United States · On-site
Overview Champion Window is seeking for a Carpenter / Measure Technician As a Carpenter / Measure Technician, you will responsible for accurately measuring the customer’s home for installations and being responsible for …
Skills: Carpentry, Window installation, Roofing, Measurement, Repair
Durham, North Carolina, United States · On-site
$15/hr–$16/hr
We offer Daily pay! Access up to 50% of your earned wages after every shift. The SpringHill Suites by Marriott Raleigh-Durham Airport/RTP is currently hiring for full-time Housekeeping Attendants. The hours for these pos…
Skills: Cleaning, Housekeeping, Time management, Attention to detail, Physical stamina
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Administrative Support, Patient Scheduling, Medical Record Management, Telephone Etiquette, Clerical Tasks
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Insurance Verification, Patient Registration, Financial Counseling, Medical Billing, Claims Resolution
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Insurance Verification, Patient Registration, Medical Billing, Financial Counseling, Claims Resolution
Durham, North Carolina, United States • On-site
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The Financial Care Counselor is responsible for managing patient accounts, including registration, insurance verification, and obtaining prior authorizations. They also facilitate payment arrangements, resolve billing issues, and ensure compliance with departmental and regulatory policies.
Candidates must have at least a high school education and two years of experience in hospital or clinical service access, billing, or collections. Alternatively, an Associate's or Bachelor's degree with one year of public-facing experience is accepted.
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
Pursue your passion for caring with the Patient Revenue Management Organization, which is the fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions for Duke Health.
Accurately complete patient accounts based on departmental protocol, policies and procedures, and compliance with regulatory agencies, to include but not limited to pre-admission, admission, pre-registration and registration functions. Ensure all insurance requirements are met prior to patients' arrival and inform patients of their financial liability prior to arrival for services. Arrange payment options with the patients and screens patients for government funding sources.
Analyze insurance coverage and benefits for service to ensure timely reimbursement. Obtain all Prior Authorization Certification and/or authorizations as appropriate. Facilitate payment sources for uninsured patients. Determine if patient's condition is the result of an accident and perform complete research to determine the appropriate source of liability/payment. Admit, register and pre-register patients with accurate patient demographic and financial data. Resolve insurance claim rejections/denials and remedy expediently. Calculate and collect cash payments appropriately for all patients. Reconcile daily cash deposit. Evaluate diagnoses to ensure compliance with the Local Medicare Review Policy. Perform those duties necessary to ensure all accounts are processed accurately and efficiently. Compile departmental statistics for budgetary and reporting purposes. Explain bills according to PRMO credit and collection policies. Implement appropriate collection actions and assist financially responsible persons in arranging payment. Make referral for financial counseling. Determine necessity of third party sponsorship and process patients in accordance with policy and procedure. Examine insurance policies and other third party sponsorship materials for sources of payment. Inform attending physician of patient financial hardship. Complete the managed care waiver form for patients considered out of network and receiving services at a reduced benefit level. Update the billing system to reflect the insurance status of the patient. Refer patients to the Manufacturer Drug program as needed for medications. Greet and provides assistance to visitors and patients. Explain policies and procedures, and resolves problems. Gathers necessary documentation to support proper handling of inquiries and complaints. Assist with departmental coverage as requested. Obtain authorizations based on insurance plan contracts and guidelines. Document billing system according to policy and procedure. Enter and update referrals as required. Communicate with insurance carriers regarding clinical information requested and to resolve issues relating to coverage and payment.
Excellent communication skills, oral and written. Ability to analyze data, perform multiple tasks and work independently. Must be able to develop and maintain professional, service-oriented working relationships with patients, physicians, co-workers and supervisors. Must be able to understand and comply with policies and procedures.
Position responsible for high production generated accurately in accordance with established business processes or regulation. Requires working knowledge of compliance principles. Job allows the opportunity to work independently.
Work requires knowledge of basic grammar and mathematical principles normally required through a high school education, with some postsecondary education preferred. Additional training or working knowledge of related business.
Two years’ experience working in hospital service access, clinical service access, physician office or billing and collections. Or, an Associate's degree in a healthcare related field and one year of experience working with the public. Or, a Bachelor's degree and one year of experience working with the public.
None required
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
There are currently 1,480 open customer service & support positions in Durham, NC listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Duke University School of Medicine, Duke University Hospital, Allied Universal, Lowe's Companies, Inc., Circle K, among others. Browse the listings above to see every active employer.
Yes — 93 of the 1480 open customer service & support positions offer remote or hybrid work (44 remote, 49 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
