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Full-time
high school, bachelor degree
Medical insurance, Dental insurance, Vision insurance, Competitive pay, 401(k) with company match, Profit sharing
Posted 27d ago
~40 hrs/week
Responsibilities
The Account Specialist provides customer service by managing inbound and outbound calls, resolving issues, and processing new accounts and orders. They are also responsible for data entry, account reconciliation, and preparing various reports and invoices.
Requirements
Candidates must have at least one year of customer service experience and a High School Diploma or GED. A Bachelor's degree is preferred, along with three years of business-to-business account support experience and proficiency in Microsoft Office.
Full job description
Requisition Number: 232983
Job Description
Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities. Duties include, but are not limited to, answering customer calls and providing prompt issue resolution, data entry, assisting in account reconciliation, preparing reports and invoices, processing new accounts and orders and occasional miscellaneous projects. This position also makes outbound customer calls to gain information and/or to provide follow up to resolve customer issues.
Skills/Qualifications
Required
Minimum 1 year customer service experience
High School Diploma/GED; Bachelor's Degree preferred
Preferred
Experience with heavy inbound, outbound and transferring calls
3 years' Business-to-Business account support
Proficiency with Microsoft Office (Word, Excel and Outlook) and intranet/internet
Experience with proofreading and editing documents
Benefits Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Additionally, our employee-partners enjoy:
• Competitive Pay • 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP) • Disability, Life and AD&D Insurance, 100% Company Paid • Paid Time Off and Holidays • Skills Development, Training and Career Advancement Opportunities
Company Information Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
This job posting will remain open for at least five (5) days.
Job Category: Service Organization: Fire Employee Status: Regular Schedule: Full Time Shift: 1st Shift
Cintas Corporation, a Fortune 500 company headquartered in Cincinnati, specializes in helping businesses of all sizes get Ready™ for the Workday®. We provide a comprehensive range of products and services, including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, ensuring that our clients' facilities and employees are clean, safe, and at their best. As a publicly traded company (CTAS) listed on the Nasdaq Global Select Market, we are proud to contribute to the success of over one million businesses worldwide.
About Us: https://www.cintas.com/company/
Our Careers & Our Culture: https://www.careers.cintas.com/?utm_source=LinkedIn&utm_medium=LI-Profile
Terms of Use: https://www.cintas.com/tou
How many Customer Service & Support jobs are open in Durham, NC right now?
There are currently 1,480 open customer service & support positions in Durham, NC listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Durham, NC?
Companies currently hiring include Duke University School of Medicine, Duke University Hospital, Allied Universal, Lowe's Companies, Inc., Circle K, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Durham, NC?
Yes — 93 of the 1480 open customer service & support positions offer remote or hybrid work (44 remote, 49 hybrid).
How do I apply for Customer Service & Support jobs in Durham, NC?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.