About the Hospitality Training Programme The DWTC Hospitality Training Programme is designed to develop the next generation of Emirati hospitality professionals through a structured learning and development journey. This…
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Full-time
high school
Structured two-year hospitality development programme, Practical training, Coaching, Mentoring, Continuous learning opportunities, Exposure to world-class exhibitions and conferences
Posted 8d ago
~40 hrs/week
Responsibilities
Participants will undergo a two-year structured training programme involving practical experience in food and beverage service, guest operations, and customer care. They are expected to maintain high standards of service excellence and professional etiquette while supporting the delivery of world-class events.
Requirements
Candidates must be UAE Nationals aged between 18 and 30 with a High School Certificate or Diploma. Applicants must possess strong English communication skills and be available for full-time, shift-based work.
Full job description
About the Hospitality Training Programme
The DWTC Hospitality Training Programme is designed to develop the next generation of Emirati hospitality professionals through a structured learning and development journey.
This two-year, full-time employment programme provides participants with comprehensive training and practical experience across key hospitality functions, including Food & Beverage Service, Food Hygiene, Customer Care, and guest-facing operations. The programme places a strong emphasis on service excellence, communication, professionalism, and cultural representation to prepare participants for successful careers within the hospitality and events industry.
Key Learning Areas
Food & Beverage Service
Food Hygiene and Safety
Customer Care and Guest Services
Hospitality Operations
Service Excellence
Communication and Interpersonal Skills
UAE Cultural Representation and Professional Etiquette
Teamwork and Collaboration
Health, Safety, and Operational Standards
Personal and Professional Development
Eligibility Criteria
Nationality
UAE Nationals holding a valid UAE Passport and Family Book (Khulasat Al Qaid) or Marsoom.
Age
Between 18 and 30 years old.
Education
High School Certificate or Diploma.
Language
Very good verbal and written communication skills in English.
Availability
To work full-time.
Willingness to work a 9-hour shift, including shift work where business requirements apply.
What We Are Looking For
We are seeking enthusiastic and motivated UAE Nationals who are:
Passionate about building a career in hospitality and customer service.
Customer-focused with excellent interpersonal and communication skills.
Professional, adaptable, and eager to learn.
Committed to delivering exceptional guest experiences.
Able to work effectively in a dynamic, fast-paced environment.
Team players with a positive attitude and a strong sense of responsibility.
What We Offer
Full-time employment with Dubai World Trade Centre.
A structured two-year hospitality development programme.
Practical training across multiple hospitality functions.
Coaching, mentoring, and continuous learning opportunities.
Exposure to world-class exhibitions, conferences, and international events.
Career development opportunities within one of the region's leading hospitality and events organisations.
Begin your hospitality career with Dubai World Trade Centre and become part of a team dedicated to delivering exceptional experiences to guests from around the world.
A global business facilitator since 1979, Dubai World Trade Centre (DWTC) is home to the region’s leading purpose-built convention and exhibition centre. DWTC provides a platform for connecting people, products, innovation and ideas from around the world through a dynamic calendar of international trade exhibitions and its own roster of sector leading mega events. As a designated free zone, complemented by award-winning commercial real estate, DWTC plays an integral role in Dubai and the region’s growth story with an estimated total economic output of AED 200 Billion, attracting over 30 Million business visitors to Dubai over the past four decades.
How many Customer Service & Support jobs are open in Dubai, United Arab Emirates right now?
There are currently 1,281 open customer service & support positions in Dubai, United Arab Emirates listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Dubai, United Arab Emirates?
Companies currently hiring include Marriott International Hotels, Inc., Accor, Minor Hotels, IHG Hotels & Resorts, Al-Futtaim, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Dubai, United Arab Emirates?
Yes — 99 of the 1281 open customer service & support positions offer remote or hybrid work (20 remote, 79 hybrid).
How do I apply for Customer Service & Support jobs in Dubai, United Arab Emirates?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.